Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(360 Reviews)

98% Would Recommend
Latest Review 10 days ago

Reviews


MS
Mitch S.
South Carolina
Pontiac Grand Prix
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020 Category: Service
Mitch said the staff is up-front with their prices.

RH
Randall H.
South Carolina
Mazda Tribute
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020 Category: Service
Randall said the business did his oil change and he felt it was too expensive. The staff there was very respectful and he will recommend them to others.
BOB Z. from American Automotive responded on 02/27/2020

Randall thanks for your business. Your car required a full synthetic oil. I told you this prior. That is why you feel the price was high. I made $10.00 on the service of your car!
Bob


NW
Nikki W.
South Carolina
Ford Taurus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020 Category: Service
Nikki said the staff provided good customer service and did a good job fixing the vehicle. She was treated well

JS
Josh S.
Johns Island, SC
Chevrolet Equinox
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020 Category: Service
Josh said the service was quick and easy. He said the business did a great job.
BOB Z. from American Automotive responded on 01/29/2020

Josh thanks for your business. Let us know if we can help in the future
Bob


MC
Mary C.
Charleston, SC
Nissan Murano
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Mary said the employees did a great job.
BOB Z. from American Automotive responded on 01/16/2020

Mary
Thanks for your business. Lets us know if we can help in the future.
Bob


MR
Mike R.
Charleston, SC
Chevrolet Avalanche
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/13/2020 Category: Service
Mike said that the price was higher than what he expected to pay, he did not receive a quote up front and his research after the service indicates he paid about $180 more than he would have at other businesses. He stated that he would recommend this business but he would advise the person to get a quote up front.
BOB Z. from American Automotive responded on 01/16/2020

Mike
Thanks for the business. We charged you a very fair price on your repair. If you recall you told me to fix the car. I gave you the quote and you added another $80.00 to put a chrome tail pipe tip on the car. We had to modify the new resonator to make it look like the old one which was an aftermarket set up. We put more time on the repair than i actually charged you for.
Bob


LG
Lawrence G.
South Carolina
Dodge Durango
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/20/2019 Category: Service
Lawrence said he might have to go back to this business. The light is still on after they fixed the brakes.
BOB Z. from American Automotive responded on 01/16/2020

Lawrence you vehicle had very serious safety issue besides needing front brakes. The front right wheel bearing was gone. Wheel was about to come off. We fixed that and did a front brake job for you . you had metal to metal for front brakes. none. We adjusted the back brakes only. Brake light came on as the rear brakes need to be fixed.
Bob


EW
Eddie W.
South Carolina
Ford Econoline Wagon
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019 Category: Service
Eddie said the staff got him in and out quickly and at a good price.
BOB Z. from American Automotive responded on 01/16/2020

Eddie
Thanks for your business.
Bob


TD
Thomas D.
Charleston, SC
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019 Category: Service
Thomas said the staff does good work in a timely fashion for a fair price.
BOB Z. from American Automotive responded on 01/16/2020

Tom As always thanks for your business.
Bob


LE
L E.
Charleston, SC
Acura RDX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019 Category: Service
Spoke with Laura. She said the business did a good job.

MT
Michael T.
South Carolina
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2019 Category: Service
Michael said the business did a very good job with his vehicle. He said overall that he is pleased with the quality and prompt service.
BOB Z. from American Automotive responded on 12/16/2019

Michael thanks for your business
Bob


TB
Trsistan B.
Charleston, SC
Chrysler Town & Country
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019 Category: Service
Trsistan said this business does really good work.
BOB Z. from American Automotive responded on 12/16/2019

Tristan
Thanks for your business
Bob


HH
HOWARD H.
Sullivans Island, SC
Ford Mustang
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Attention to detail
Bob's bast knowledge of classic cars, especially Mustangs, gives him a big advantage over other garages that only know how to use a computer.
BOB Z. from American Automotive responded on 12/16/2019

As always thanks for your business
Bob


WS
WILLIAM S.
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Replace battery
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BOB Z. from American Automotive responded on 12/16/2019

William
As always thanks for your business.
Bob


ED
Elijah D.
Adams Run, SC
Ford Windstar Wagon
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019 Category: Service
Elijah said the business had outstanding customer service. He said everything was right on time and they went out of their way for him.
BOB Z. from American Automotive responded on 10/21/2019

Elijah Thanks for your business> Let us know if we can help in the future
Bob

BOB Z. from American Automotive responded on 12/16/2019

Elijah
Thanks for your business
Bob