98% Would Recommend
Latest Review 3 days ago
Laverne M. on 10/20/2017
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Laverne said the staff were honest. She was assured with good quality service.
Vehicle: Cadillac Brougham
Category: Service
Service Date: 10/17/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Vasco P. on 10/12/2017
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Vasco said this business provided good service and the price was good.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 10/04/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Thomas S. on 10/12/2017
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Thomas said they did a great job and there was not hassle. They got the job done quickly and it was done in a timely manner.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/03/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Tony B. on 10/09/2017
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Tony said the staff always do good work, but the price always seems high.
Vehicle: Oldsmobile Custom Cruiser
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Tess B. on 09/29/2017
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Spoke with Anthony. He said the staff does good work, but the price is a bit high.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/06/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
BOB Z. at American Automotive responded on 10/06/2017

Thanks for th business. Our labor rate is actuslly below the industry average for this area. Let us know if we can help in the future.
Bob Zobel
Owner

Justin A. on 09/25/2017
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Justin said the service was done in a timely manner.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 09/19/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
BOB Z. at American Automotive responded on 10/06/2017

Justion thanks for your business. Let us know if we can help in the future.
Bob

Linda V. on 08/28/2017
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Linda said this business fixed her vehicle.
Vehicle: Cadillac Escalade ESV
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
BOB Z. at American Automotive responded on 10/06/2017

Linda, We really appreciate your business. Let us know if we can help in the future.
Bob Zobel owner

TOMMY L. on 08/25/2017
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"thank you. "
bob is honest and treats you with re spect, they do a professional job. keep it up tommy.
Vehicle: Toyota Camry
Service Date: 08/24/2017
Review Created: 08/25/2017 04:51 AM
BOB Z. at American Automotive responded on 08/29/2017

Tommy as always thanks for your business. You are a great guy and as always we appreciate your business.
Bob Zobel
Owner

Tom D. on 08/25/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Tom said he was not happy with the service this business provided. They forgot to do half of the things that needed to be done.
Vehicle: GMC Caballero
Category: Service
Service Date: 08/09/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
BOB Z. at American Automotive responded on 08/29/2017

Tom I am really shocked that you would say this. Order #2151 was an oil change on your Caballero. We changed the oil, new oil filter, topped off all fluids, checked air pressure in your tires. also checked belts hoses etc. Thats what you get with an oil change. Next time you are in our area stop by and tell me what we FORGOT to do?
Bob 

Chris V. on 08/25/2017
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Chris said this business was accommodating and timely. They are a bunch of great guys that get the work done quickly.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/07/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
BOB Z. at American Automotive responded on 08/29/2017

Chris thanks for your business. let us know if we can help in the future
Bob Zobel
Owner

Chad J. on 08/25/2017
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Chad said he has been going to this business for years. They are good guys. They do a good job and they have fair prices.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 08/16/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
BOB Z. at American Automotive responded on 08/29/2017

Chad thanks for your business. let us know if we can help in the future.
Bob Zobel
Owner

Jake A. on 08/18/2017
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Jake said the repairs were done in a timely manner.
Vehicle: Ford F-150
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Damian K. on 08/07/2017
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Damian said this business did really good work. They were honest and they gave him a very accurate judgment on what needed to be done. They did not over charge him or tell him something needed done that didn't need to be done. The quality of their work is very good.
Vehicle: Honda Odyssey
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Allan B. on 08/07/2017
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Allan said this business provided him with the best automotive service that he has ever gotten in his life, so he will continue to be a customer for as long as he lives in that area. The manager, Bob, was outstanding.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Faye H. on 08/07/2017
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Faye said there was a long wait, but the staff did a great job.
Vehicle: Chevrolet S-10
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
BOB Z. at American Automotive responded on 08/09/2017

Thanks for your business. Sorry it took longer. Our parts supplier was very slow in deliverig your part. Hope to help you in the future.
Bob Zobel
owner

Joshua K. on 07/31/2017
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Joshua said the service was fast and cheap. The person he dealt with was very professional.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Ashley J. on 07/28/2017
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Ashley said her vehicle started smoking so she dropped it off at this facility before closing. They called her first thing in the morning to let her know they found the problem and what it would cost. She said the price was reasonable and they completed the work earlier than expected. She asked if they had given it a test drive and they said they gave it several test drives so she felt like they were concerned with her safety. The service was seamless and she had a good experience.
Vehicle: Dodge Magnum
Category: Service
Service Date: 07/27/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
BOB Z. at American Automotive responded on 08/09/2017

Ashley thanks for your business. Hope to help you n the future.
Bob Zobel
Owner

Kwayalyn B. on 07/20/2017
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Kwayalayn said this business helped her out and they explained everything before the service was performed. She will always visit them. They do a good job.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/19/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
BOB Z. at American Automotive responded on 08/09/2017

Thanks for those kind words. We really appreciate your business.
Bob Zobel
Owner

Joseph C. on 07/18/2017
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Joseph said they did a great job, they were straight forward and very honest.
Vehicle: Subaru Forester
Category: Service
Service Date: 07/11/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
BOB Z. at American Automotive responded on 08/09/2017

Joseph thanks for your business. let us know if we can help in the future
Bob Zobel
Owner

WILLIAM S. on 07/15/2017
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"oil change"
Great service as usual
Vehicle: Toyota T100
Service Date: 07/14/2017
Review Created: 07/15/2017 04:04 AM
BOB Z. at American Automotive responded on 08/09/2017

AS always thanks for your business
Bob Zobel
Owner

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