ReScore Reviews™ (60)

ReScore
Overall Rating 3.9500025/5Overall Rating 3.9500025/5Overall Rating 3.9500025/5rating 3.9500025rating 3.9500025
Original
Overall Rating 2.0000008/5Overall Rating 2.0000008/5rating 2.0000008rating 2.0000008rating 2.0000008
89% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Kevin K. on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Five stars "
The way that's Hyundai treats me like a very important customer.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/16/2017 04:54 AM
Tiffany W. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Good"
They do really good work!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/15/2017 06:06 PM
Aysha J. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service "
I’ve been getting my car serviced here since I purchased my car 4 years ago. I trust that every time I bring my car to get serviced that any issue will be resolved in a timely fashion. As long as I have a Hyundai, I’ll keep coming here.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/15/2017 05:05 PM
Paula F. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous"
Friendly & Fast
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/15/2017 02:46 PM
Maksumul H. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It' was a great day at Antwerpen Hyundai"
I liked the busy environment and the location of the Dealership a lot. People are also noticing serious competition of Hyundai with other top ranking Car manufacturer in USA. I have not seen any other cars (considering price and value) run (or fly!!) so smooth in highway other than Hyundai Sonata (my car). However, how long the car lasts without defect may be a question.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/15/2017 10:29 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/15/2017

Hello, 

Thank you for your 5 star reivew. It is great to hear that you received excellent service during your visit. 

Please enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Seth B. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank You"
very accommodating staff. Jo went the extra mile for me.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/13/2017 05:55 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/14/2017

Hello Seth, 

Thank you for your 5 star review. It is great to hear that you received excellent customer service, that the staff was very accommodating, and that Joe went the extra mile for you. 

Please enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Verified Customer on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review summary"
Excellent customer service.
Reasonable waiting period.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/13/2017 03:48 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/14/2017

Hello, 

Thank you for your 5 star review. It is great to hear that you received excellent customer service during your visit and that the waiting period was reasonable. 

Please enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Bernadette C. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Great service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/13/2017 09:47 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/13/2017

Hello Bernadette, 

Thank you for your 5 star review. It is great to hear that you received great customer service during your visit. 

Please enjoy the rest of your week from Antwerpen Hyundai of Cationsville. 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Akimasa S. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Professional assistance from staff. Service completed on time.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/13/2017 08:37 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/13/2017

Hello Akimasa, 

Thank you for your 5 star review. It is great to hear that you received excellent service during your visit. 

Please enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Thomas L. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly courtious service"
Excellent
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/12/2017 06:05 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/13/2017

Hello Thomas, 

Thank you for your 5 star review. It is great to hear that you received excellent and friendly service. 

Please enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Verified Customer on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Center"
Very polite and kind. The service was done fast
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 11:26 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/12/2017

Hello, 

Thank you for your 5 star review. It is great to hear that the service advisor was very polite and kind. It is also great to hear that the service was completed quickly. 

Please enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Kevin M. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service man was ausome ben was his name"
5 stars definitely
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/12/2017 11:08 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/12/2017

Hello Kevin, 

Thank you for your 5 star review. It is great to hear that Ben took great care of you during your visit to our dealership. 

Please enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Sohail A. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
The service was to the full extent of satisfaction
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/11/2017 05:40 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/12/2017

Hello Sohail, 

Thank you for your 5 star review. It is great to hear that the service that you received was excellent. 

Please enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Terry W. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I was seem at my appointment time, and in the allotted time they quoted me."
Great jo.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/11/2017 12:41 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/11/2017

Hello Terry, 

Thank you for your 5 star review. It is great to hear that you were seen at your appointment time and that the appointment did not extend past the time that you were quoted.

Please enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Shanera J. on 12/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Value"
Making Appointments can be difficult to fit your schedule. I would love not having to make an appointment but, other than that its a nice place with nice people.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/11/2017 05:30 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/11/2017

Hello Shanera, 

Thank you for your 4 star review. We are working to resolve some of the appointment conflicts so that it will be easier for customers with busy schedules. It is great to hear that you received excellent service. 

Please enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Lawrence T. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Fast friendly efficient service
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/09/2017 04:47 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/11/2017

Hello Lawrence, 

Thank you for your 5 star review. It is great to hear that you received fast, friendly, and efficient service. 

Please enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Tondalia C. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The location is so convenient with very nice service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/09/2017 11:15 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/11/2017

Hello Tondalia, 

Thank you for your 5 star review. It is great to hear that you received great service. 

Please enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Tammy D. on 12/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"staff"
staff very polite and attentive
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/02/2017
Service Type: Repair
Review Created: 12/09/2017 09:22 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/11/2017

Hello Tammy, 

Thank you for your 4 star review. It is great to hear that you received excellent service and that the staff is very polite and attentive. 

Please enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Verified Customer on 12/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The Staff"
N/a
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/02/2017
Service Type: Repair
Review Created: 12/09/2017 05:03 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/11/2017

Hello, 

Thank you for your 4 star review. It is great to hear that you received excellent service. 

Please enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Verified Customer on 12/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
Good service
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/09/2017 02:54 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 12/11/2017

Hello, 

Thank you for your 4 star review. It is great to hear that you received exceptional service during your visit. 

Please enjoy your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
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