Chino Automotive Services

Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

60 Reviews

93% Would Recommend
Latest Review over 1 year ago

Reviews


CA
Cesar A.
San Bernardino, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2017 Category: Service
Cesar said they helped him right away and took care of the problem the same day.
This review was collected via phone interview by Customer Research Inc.

MJ
Michael J.
Ontario, CA
Mercedes-Benz E550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Michael said his overall experience with this business was good. The service was great.
This review was collected via phone interview by Customer Research Inc.

BG
Bill G.
Montclair, CA
Nissan 370Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Bill said the business has excellent service. He appreciates their honesty .
This review was collected via phone interview by Customer Research Inc.
Sabna from Chino Automotive Services responded on 09/26/2017

It has been a pleasure serving you,and we want you to know we appreciate your bussiness. We willalways do everything possible to merit the confidence you have shown in us.


RS
Ray S.
Pomona, CA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Ray said this business honored their work. He had an issue with his vehicle after they completed the job. He was able to take his vehicle back to them and they made the problem right. They are a stand up facility.
This review was collected via phone interview by Customer Research Inc.
Sabna from Chino Automotive Services responded on 09/01/2017

It has been a pleasure serving you,and we want you to know we appreciate your bussiness. We will always do everything possible to merit the confidence you have shown in us.
Again thank you.


SS
Sophia S.
Claremont, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Sophia said the people are friendly and honest. They do good work.
This review was collected via phone interview by Customer Research Inc.
Sabna from Chino Automotive Services responded on 09/26/2017

It has been a pleasure serving you,and we want you to know we appreciate your bussiness. We will always do everything possible to merit the confidence you have shown in us,
Again Thank you.


PW
Pat W.
Wrightwood, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Pat said he would recommend this business for service
This review was collected via phone interview by Customer Research Inc.
Sabna from Chino Automotive Services responded on 09/26/2017

It has been a pleasure serving you,and we want you to know we appreciate your bussiness. We will always do everything possible to merit the confidence you have shown in us,
Again Thank you.


HS
Harwinder S.
Chino Hills, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Harwinder said the business provided very good service and they were very helpful.
This review was collected via phone interview by Customer Research Inc.
Sabna from Chino Automotive Services responded on 09/26/2017

It has been a pleasure serving you,and we appreciate your bussiness. We will always do everything possible to merit the confidence you have shown in us,
Again Thank you.


SR
Simi R.
Chino Hills, CA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Simi said this business was very friendly and they provided good customer service.
This review was collected via phone interview by Customer Research Inc.

JS
Jacqueline S.
Pomona, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/16/2017
1 star only because 0 stars is not an option
Took my car in to be serviced in january 2017 It was returned to me with a huge dent on front bumber. Harry to this day will not take responsibility for the damage done to my car while in his possession. When i talked to him he says "sue me". He is not a good business man he also told me it was not the first time his employees have damaged customers cars. If you've had good service it is a miracle!! Don't take your beautiful cars to his shop he will damage it because they have been known to use customer cars to run their personel errands. This crook owes me $1000. In damages!!

DC
Dede C.
Fontana, CA
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Dede said the business has one of the nicest owners she has ever met. She said the business did a good job and they also have good prices.
This review was collected via phone interview by Customer Research Inc.

JF
Julio F.
South Gate, CA
Volkswagen CC
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/28/2017 Category: Service
Julio said he had to take his vehicle back 4 times, before it was actually fixed. He would not recommend this business and chose not to elaborate. He will probably not be back.
This review was collected via phone interview by Customer Research Inc.

BG
Blanca G.
Chino, CA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Blanca said this business answered her questions without hesitation.
This review was collected via phone interview by Customer Research Inc.
Sabna from Chino Automotive Services responded on 08/15/2017

It has been a pleasure serving you,and we want you to know we appreciate your bussiness. We will always do everything possible to merit the confidence you have shown in us.
Again Thankyou.


CA
Cold A.
Chino, CA
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Cold said the business does a good job.
This review was collected via phone interview by Customer Research Inc.
Sabna from Chino Automotive Services responded on 08/15/2017

It has been a pleasure serving you & we want you to know we appreciate your business. We will always do everything possible to merit the confidence you have shown in us.
Again Thankyou.


MM
Mohan M.
Chino Hills, CA
Mercedes-Benz CLS63 S AMG
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
Mohan said the business provided very personalized service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JV
Johnathon V.
Whittier, CA
BMW 335i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2017 Category: Service
Johnathon said the service at this business was excellent and Harry is pretty cool. He would recommend them to others.
This review was collected via phone interview by Customer Research Inc.
Sabna from Chino Automotive Services responded on 08/15/2017

It has been a pleasure serving you,and we want you to know we appreciate your bussiness. We will always do everything possible to merit the confidence you have shown in us.
Again Thank you.


CB
Chyrne B.
Chino, CA
Jaguar S-Type
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Chyrne said he likes the business and they have good service.
This review was collected via phone interview by Customer Research Inc.
Sabna from Chino Automotive Services responded on 08/15/2017

It has been a pleasure serving you,and we want you to know we appreciate your bussiness.We will always do everything possible to merit the confidence you have shown in us.
Again Thank you.


SC
Sidney C.
Helendale, CA
BMW 535i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2017 Category: Service
Sidney said when he turns on his air-conditioner, a light will come on saying that there is malfunction.
This review was collected via phone interview by Customer Research Inc.
Sabna from Chino Automotive Services responded on 08/15/2017

It has been a pleasure serving you,and we want you to know we appreciate your business. We will always do everything possible to merit the confidence you have shown in us.
Again Thank you.


PH
Paul H.
Chino Hills, CA
Jaguar XJ6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017 Category: Service
Paul said the business is very good, nice, quick, and courteous.
This review was collected via phone interview by Customer Research Inc.
Sabna from Chino Automotive Services responded on 08/15/2017

It has been a pleasure serving ypu,and we want you to know we appreciate your business. We will always do everything possible to merit the confidence you have shown in us.
Again Thank you.


MC
Mohamed C.
Montclair, CA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Mohamed said the business does perfect work.
This review was collected via phone interview by Customer Research Inc.

FM
Fabiola M.
Fountain Valley, CA
Mercedes-Benz SLK280
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Fabiola said this business was very quick and speedy at resolving the issues she had with her vehicle. The owner, Harry was quick to answer any of her questions and her vehicle is running smoothly.
This review was collected via phone interview by Customer Research Inc.