Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

383 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


RD
Robert D.
Holderness, NH
Subaru Impreza Sedan (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Spoke with Carolyn. She said she they scheduled the appointment, and took care of the issues. She was happy with it. It's nice to support a family business.
This review was collected via phone interview by Customer Research Inc.

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Lesile B.
Meredith, NH
Subaru Forester
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Leslie said she dropped off her vehicle at 10:30 Wednesday morning. There was a roaring noise under her vehicle. It was discovered that the catalytic converter was rotting off the bottom of her vehicle. She had excellent communication with Paul and he asked her if she could leave her vehicle overnight because he needed to get a part. She agreed. Thursday, Paul called to let her know the price. He called back at 6PM to tell her that the work wasn't finished. At 9AM on Friday, Paul called and made arrangements to have her picked up at 10:30AM. She could come get her vehicle. She waited for 45 minutes past the pick up time, and called the facility. They had forgotten about her, but they were busy and apologized. She did get picked up. Her vehicle sounded better and ran smoother. She paid for her vehicle and was ready to leave when an employee noticed another problem. They had her take the vehicle for the weekend and she will bring it back next week. The employees were thorough and tried really hard. They kept in good contact. They told her everything and let her know the cost up front. They did well on their customer service and saved her money when they could.
This review was collected via phone interview by Customer Research Inc.

DC
DONNA C.
Belmont, NH
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
inspection and fixing my car
i find my experience with Auto Haus a very friendly invironment. all the mechanics are very nice. Paul knows exactly how a business is run. thank you for your service.
Paul J L. from Auto Haus of Meredith responded on 08/10/2018

Thank you, Donna, for the good review. We really try to be friendly and make the visit as pleasant as possible, while we get you back on the road! We want people to keep coming back!


MN
Michael N.
Meredith, NH
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Michael said the staff were accommodating, efficient, and they did everything he needed in the time that they had indicated to him. Overall, it was a good experience.
This review was collected via phone interview by Customer Research Inc.

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Barry L.
Glen, NH
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Barry said the mechanic at this facility did a good job and he did the job right the first time.
This review was collected via phone interview by Customer Research Inc.

MT
Michael T.
Meredith, NH
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Michael said he received good service at the business.
This review was collected via phone interview by Customer Research Inc.

LH
Lisa H.
Center Harbor, NH
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Lisa said the service was good.
This review was collected via phone interview by Customer Research Inc.
Paul J L. from Auto Haus of Meredith responded on 08/10/2018

That's what we like to hear Lisa! Hopefully we'll see you the next time you have an issue!


RS
Robert S.
Moultonborough, NH
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Robert said they are very reliable and honest. He likes dealing with Paul.
This review was collected via phone interview by Customer Research Inc.
Paul J L. from Auto Haus of Meredith responded on 08/03/2018

Our goal is to deliver serious quality with the best price. Our customers tend to become our friends, and we like it that way!


KL
Kathryn L.
Meredith, NH
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Kathryn said they have always been good. They have been really helpful to her.
This review was collected via phone interview by Customer Research Inc.
Paul J L. from Auto Haus of Meredith responded on 08/03/2018

We thank you, Kathryn, for the kind response. We like this town and we want our customers to keep coming back, so we do our very best!


MB
Mark B.
Gilford, NH
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Mark said this business is the best he has used in 34 years. His experience was excellent. Paul is honest and straightforward. He does not play the games played by other businesses.
This review was collected via phone interview by Customer Research Inc.
Paul J L. from Auto Haus of Meredith responded on 08/03/2018

Thanks, Mark, for the kind words. We try really hard to do our very best, and we're glad it shows! We know our customers like it straight!


WS
Wayne S.
Meredith, NH
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Wayne said he has gone to this business for half a dozen years and they have always been very attentive to his needs. They are able to work him into their schedule when he needs it.
This review was collected via phone interview by Customer Research Inc.
Paul J L. from Auto Haus of Meredith responded on 07/20/2018

Thank you, Wayne, for the great review! We really like what we do and we want our customers to like what we do too!


DT
Donna T.
Scituate, MA
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Donna said the staff were polite, professional, and courteous. They do what they say they are going to do.
This review was collected via phone interview by Customer Research Inc.
Paul J L. from Auto Haus of Meredith responded on 08/03/2018

We thank you for your good review, Donna. We love this town and our customers, so perhaps we'll see you again!


DC
David C.
Meredith, NH
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Spoke with Chris. She said they are very pleased with the business' services.
This review was collected via phone interview by Customer Research Inc.
Paul J L. from Auto Haus of Meredith responded on 08/10/2018

People have a very important relationship with their cars, and we do our very best to keep things happy! Thanks for the good review!


CA
Christne A.
Meredith, NH
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Spoke with Carlos. He said the business is a very nice place. The staff have done good work and he trusts their judgment. He's very pleased with them.
This review was collected via phone interview by Customer Research Inc.
Paul J L. from Auto Haus of Meredith responded on 08/10/2018

Thank you Carlos. We try our best to diagnose the problem and fix it quickly and reasonably. We want you to keep coming back!


PF
PATRICIA F.
Meredith, NH
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Ford Explorer
The BEST car repair and service in the Lakes Region. Why be ignored by a Dealer when you can get Honest and timely service from Auto Haus !!!
Paul J L. from Auto Haus of Meredith responded on 08/10/2018

Wow, thanks for the great review! We're blushing, but we love it! We try hard to make every customer feel well treated, even when the news isn't pretty!Hope to keep people coming back!


LM
LINDA M.
North Sandwich, NH
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Got slammed!
Brought our old Buick (yes, it is your Grandparents car!) in for brakes, oil change and inspection. Turned out that it needed a lot more work than we had expected. A little bit of sticker shock but these guys walked us through it, showing us pictures, parts and explaining what had to be done and why. In the end the price seemed fair and the car is driving great. Hopefully we can now squeeze a few more years out of her!
Paul J L. from Auto Haus of Meredith responded on 07/20/2018

Thank you for taking such pains with your review, Linda. The car was well worth fixing or we would have told you otherwise...We never like delivering bad news, but we do try to explain what we're doing so the customer feels good with the end result! Happy driving!


NF
Nicole F.
Meredith, NH
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Spoke with Nicole's husband. He said he has used many businesses in the past and this facility stands out. He has never had any issues with the repair work.
This review was collected via phone interview by Customer Research Inc.
Paul J L. from Auto Haus of Meredith responded on 07/20/2018

We don't look very glamorous, but we try to bring our very best to our customers every day, and we stand behind our work. Thank you for the positive review!


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Beverley N.
New Hampshire
Subaru XV Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Beverley said the staff are fabulous guys, who do great work, at fair prices. She said she sees them often.
This review was collected via phone interview by Customer Research Inc.
Paul J L. from Auto Haus of Meredith responded on 07/20/2018

Thank you, Beverly, for the very nice review. We have been in Meredith a long time and try to treat our customers with the fairness and honesty we would look for. We also like to have a good time doing it!


DE
Dean E.
New Hampton, NH
Mercedes-Benz 300SD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Dean said the employees completed the service he requested. The work was done quickly. The work was efficient.
This review was collected via phone interview by Customer Research Inc.
Paul J L. from Auto Haus of Meredith responded on 07/20/2018

Speed AND accuracy AND fair pricing are our goals. We're not your every day garage! Thanks for the review!


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Paul D.
North Reading, MA
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Paul said the business has continued to keep him updated as to the status of his vehicle's repair.
This review was collected via phone interview by Customer Research Inc.

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