Automotion Sales, Repair & Motorsports

Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73
4.7

( 352 Reviews )

95% Would Recommend
Latest Review 21 days ago

Reviews


GC
GRACE C.
Minneapolis, MN
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2016
Battery change and oil change
Excellent work and customer service. Can't go anywhere else for my car repair and service.

BE
Ben E.
Minnesota
Lexus IS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Service
Ben said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

AB
Alan B.
Mound, MN
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2016 Category: Service
Alan said he was satisfied with the service and this business' striving to get it right.
This review was collected via phone interview by Customer Research Inc.

EB
Elizabeth B.
Wayzata, MN
Mercedes-Benz GL450
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2016 Category: Service
Elizabeth said she dropped her vehicle off in the morning, and it was ready before the end of the day.
This review was collected via phone interview by Customer Research Inc.

SB
Stephanie B.
Minneapolis, MN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2016 Category: Service
Stephanie said this business is always friendly and they are honest.
This review was collected via phone interview by Customer Research Inc.

BD
Bobby D.
Minneapolis, MN
Volvo XC90
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2016 Category: Service
Bobby said the service took longer than he anticipated.
This review was collected via phone interview by Customer Research Inc.

TM
Troy M.
Minneapolis, MN
Mercedes-Benz E500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2016 Category: Service
Troy said he was satisfied with the clean service.
This review was collected via phone interview by Customer Research Inc.

MH
MIKE H.
Eden Prairie, MN
BMW X5
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/17/2016
Still not fixed
Great people working there, very personable, always treated very well. Bought this vehicle at Automotion about a year ago, overall a sold vehicle with some minor repairs and maintenance issues. Issue with the wiper fluid happened right after I bought it and unfortunately was not covered by the warranty.

They just can't seem to actually fix the problem with my vehicle. Once you use the windshield wipers and spray fluid, it continues to leak out and drain the wiper fluid tank over the next day. This becomes a safety issue as you never have any washer fluid. I've had it in 3 different times to be fixed. The first time they replaced a clamp, the second time they replaced the main pump and grommets, the third time they replaced the pump for the headlights and grommets. I feel like they are guessing verses actually fixing the problem and then testing to make sure it works. Each time they said it was fixed, the washer fluid drained out over the next few days. The last time it drained out, I refilled it and could literally see it running out underneath the car. I don't understand if they actually tested this, how they would not see it. Not only am I throwing money at this problem, which who knows if I really needed to spend it or not, but it takes up a lot of my time to get the vehicle in and then be without a vehicle for a few days while it is being fixed. Unfortunately, this has dragged out over the last year as I have a hard time getting the vehicle back in to be serviced, we have 4 cars in our family and everyone needs one, so it is hard to be without a car. Not sure what to do at this point other than bring it back in once again. How can I take larger repairs to them when they can't get this right? Disappointed.

Mike Hawley - BMW X5

LP
Lisa P.
Burnsville, MN
BMW 328xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2016 Category: Service
Lisa said after having her vehicle at this business, it drives like a whole different vehicle. When she brought it in she explained the issues to them and now after having it back for a few days, she has not noticed her vehicle experiencing any of the issues she wanted addressed.
This review was collected via phone interview by Customer Research Inc.

SR
Simon R.
Minneapolis, MN
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2016 Category: Service
Simon said he is comfortable with the business, they did a very good job with his last oil change.
This review was collected via phone interview by Customer Research Inc.

GM
Gemma M.
Minneapolis, MN
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2016 Category: Service
Gemma said her overall experience with this business was good. However, the customer representative did not contact her to let her know her vehicle was ready. She picked up her vehicle a few days late, she did mention that it was no big deal.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
Minneapolis, MN
BMW 530i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2016 Category: Service
Thomas said Tim, at this business, is a good friend of his and he always does good work.
This review was collected via phone interview by Customer Research Inc.

LI
LOUISE I.
Minneapolis, MN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2016
The best place for service, and sales too!
Automotion has been the best place for me to bring my car for service. I am treated respectfully and my car is serviced properly, even though it is not the high-end cars I see in their lot. Well Done!

SS
Stephen S.
Osseo, MN
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2016 Category: Service
Stephen said he likes the work this business does. He likes the way they communicate and their pricing. They are good at diagnosing problems and they are less expensive than the Mercedes dealership. He will be going back there the next time he needs service.
This review was collected via phone interview by Customer Research Inc.

BP
BRADLEY P.
Minneapolis, MN
Mercedes-Benz SL500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2016
Automotion
Good people, and willing to go the extra mile

JC
Jeff C.
Minneapolis, MN
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2016 Category: Service
Jeff said this business did a good job and was reasonably priced. He is satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Minneapolis, MN
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2016 Category: Service
Chris said this business was efficient and friendly.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Saint Louis Park, MN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2016 Category: Service
Tom said he has been going to the business for 27 years.
This review was collected via phone interview by Customer Research Inc.

SB
Samir B.
Minnesota
Mercedes-Benz GL450
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2016 Category: Service
Samir said he liked the service from the business.
This review was collected via phone interview by Customer Research Inc.

PM
POLLY M.
Minneapolis, MN
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2016
Routine service and extras
Excellent all around