99% Would Recommend
Latest Review 11 days ago
Tiffany T. on 11/14/2017
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Tiffany said the business provides good work but they were on the expensive end.
Vehicle: Mercury Mariner
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
ROD M. on 11/04/2017
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"Service"
Service was completed on a timely manner. Auto mechanics are knowledgeable.
Vehicle: Buick LeSabre
Service Date: 11/03/2017
Review Created: 11/04/2017 09:59 AM
Joe D. on 08/17/2017
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Joe said the staff know what they're doing. They did pretty good work so far, but it's kind of expensive.
Vehicle: Honda Accord
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
TONI M. on 06/20/2017
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"Convenience "
I've been coming to your business for years. I usually get a sticker on my windshield to remind me of my next oil change, however I didn't get one last week. If you wouldn't mind to mail me one I'd appreciate it! Thanks!!!
Vehicle: Toyota RAV4
Service Date: 06/14/2017
Review Created: 06/20/2017 06:18 PM
TIM M. on 06/05/2017
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"2010 GMC Sierra checkup"
Getting transmission tubes and oil cooler tubes replaced seems to be ok. A/C drain that was fixed earlier is still not draining properly. It was fine for about two weeks and then quit draining. Floor in cab was slightly wet so I've quit using A/C for now.
Vehicle: GMC Sierra
Service Date: 05/08/2017
Review Created: 06/05/2017 08:30 AM
KALI M. on 05/17/2017
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"Recent visit to Auto Tech Service"
Great, speedy service! Techs very informative!
Vehicle: Honda Civic
Service Date: 05/16/2017
Review Created: 05/17/2017 08:36 AM
TIM M. on 05/04/2017
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"2010 GMC Sierra checkup"
Brought truck in to get a 2nd opinion on problem mentioned by another facility. Folks were friendly. Thought they checked things out in a reasonable time. Wasn't expecting some of what they found so now we have decision to make on repairs. Was able to get some relief on one quote which will help. Probably will get another opinion on extra items that were found. Overall, felt comfortable with business that they were genuine and straightforward. Hope their work is acceptable.
Vehicle: GMC Sierra
Service Date: 05/02/2017
Review Created: 05/04/2017 08:27 AM
Robert L. at Auto Tech Service responded on 05/04/2017

Tim,

It was a pleasure having you visit us @ Auto Tech Service...we think it's a great idea for you to get a second opinion on what we recommended, we feel being straightforward and honest with our customers on the needs of their vehicle at any given time, this is, we feel the only way to do business, otherwise Auto Tech Service wouldn't have been in operation for 55 years, I was a customer myself for over 10 yerars. I hope after getting another opinion you'll bring your vehicle back to us for the recommended repair using our professional technicians and quality parts! However, if it's beyond June 1st, come to our newly remodeled location... Broadway, directly in front of the home of the Lexington Legends, Whitaker Bank Ballpark! Same phone number and website address...859-252-8785, autotechservice.com

Randolph M. on 03/03/2017
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Randolph said this business was pretty good. They are doing the best they can.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 02/24/2017
Review Created: 03/03/2017
This review was collected via phone interview by Customer Research Inc.
Nathan W. on 01/25/2017
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Nathan said overall it was a great experience. They are reasonably priced and they have really nice people working there. His vehicle is running great after the repairs. The only problem is that after the service his battery died.
Vehicle: Mazda Tribute
Category: Service
Service Date: 01/05/2017
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL F. on 01/19/2017
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"Good Service but....."
I like Auto Tech very much, they always get the job done correctly, even if a little more expensive. But, recently I went
in there with a check engine light on, telling them what the code was and they still charged me $90 to diagnose it. I believe if they diagnose something and you get the work done there, they should waive the diagnosis fee unless for extreme conditions....and at the very least waive part of it. This fact alone has me thinking about switching to someplace else.
Vehicle: Toyota 4Runner
Service Date: 01/09/2017
Review Created: 01/19/2017 04:52 PM
CHARLIE L. on 01/06/2017
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"Always friendly and straightforward."
Always friendly and straightforward.
Vehicle: Jeep Patriot
Service Date: 01/04/2017
Review Created: 01/06/2017 07:38 AM
Richard C. on 12/21/2016
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Richard said that there was some confusion on pricing at first, but overall the service was good.
Vehicle: Cadillac STS
Category: Service
Service Date: 12/15/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
Teresa S. on 12/19/2016
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Teresa said there was a bit of confusion with the pricing but everything else was good.
Vehicle: Volvo XC90
Category: Service
Service Date: 12/12/2016
Review Created: 12/19/2016
This review was collected via phone interview by Customer Research Inc.
TOM C. on 12/18/2016
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"Service for 2007 Honda Pilot"
Very responsive and thorough in evaluation, recommendations and service provided.
Vehicle: Honda Pilot
Service Date: 12/13/2016
Review Created: 12/18/2016 09:38 AM
KATHY O. on 11/28/2016
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"concientious service"
The planned work is don efficiently and problems are identified and discussed before any further work is done.
Vehicle: Ford Ranger
Service Date: 11/11/2016
Review Created: 11/28/2016 11:26 AM
Alan L. on 11/03/2016
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Alan said he would recommend this business for service.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 10/31/2016
Review Created: 11/03/2016
This review was collected via phone interview by Customer Research Inc.
Tobiah B. on 09/24/2016
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Tobiah said he had a good experience with the business, and they were easy to deal with. They were a little more expensive than other places, but the service was prompt.
Vehicle: Nissan Frontier
Category: Service
Service Date: 09/21/2016
Review Created: 09/24/2016
This review was collected via phone interview by Customer Research Inc.
JOHN M. on 09/14/2016
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"Friendly Fast Service"
Auto Tech was great again with fast and friendly Service! Tony, Kelly and rest of the crew are always great!
Vehicle: Nissan Maxima
Service Date: 09/12/2016
Review Created: 09/14/2016 03:44 AM
Keith L. on 09/03/2016
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Keith said he likes the business because they are really close and they are professional. They did a good job.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/01/2016
Review Created: 09/03/2016
This review was collected via phone interview by Customer Research Inc.
Andre T. on 08/12/2016
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Andre said he had to take his vehicle back to this business for a problem that occurred, after the service was performed.
Vehicle: Honda Accord
Category: Service
Service Date: 08/10/2016
Review Created: 08/12/2016
This review was collected via phone interview by Customer Research Inc.
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