Reviews
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Yasminee M.
Lexington, KY
Ford Explorer
Verified
Yasminee said everything was fine with the business and they were also very informative.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Donald S.
Lexington, KY
Lexus ES 300
Verified
Donald said the service the business provided was great .
Recommended
This review was collected via phone interview by Customer Research Inc.
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Jim S.
Versailles, KY
Toyota Camry
Verified
Jim said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Chelsea D.
Lexington, KY
Ford Edge
Verified
Chelsea said the service was great, but the diagnosis on her vehicle was horrible. She said she told the staff what was going on with her vehicle, and they said it was something else, which might be due to protocol. She said she has to take it back to them for a follow up.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Will S.
Versailles, KY
Subaru Forester (Natl)
Verified
Will said the staff was nice, courteous, and professional. The problem came back after a few days so he has to return to the facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
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PHIL and SHEREE O.
Lexington, KY
Kia Optima
Verified
Pre-purchase inspection
Brought in a car my daughter was looking at buying. AutoTech found several issues, sufficient that they stopped work and called me to see if they should continue.
With what they found it was enough to say no. I was billed a portion of the quoted price as they didn’t do a full inspection.
Very much appreciated. I’m an existing customer and happy to remain so.
With what they found it was enough to say no. I was billed a portion of the quoted price as they didn’t do a full inspection.
Very much appreciated. I’m an existing customer and happy to remain so.
Recommended
MK
Mino K.
Richmond, KY
Toyota Camry
Verified
Mino said the staff is nice and kind. She gets good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RJ
RON J.
Lexington, KY
Toyota Sequoia
Verified
Experience
Good work
Recommended
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Jason D.
Lexington, KY
GMC Sierra 1500
Verified
Jason said the business did a great job, but it was a little expensive.
Recommended
This review was collected via phone interview by Customer Research Inc.
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ROBERT S.
Lexington, KY
Toyota Corolla
Verified
1999 Toyota Corolla
You only charge for the amount of labor used not for a whole hour like most places do. You do what you say you will and charge
accordingly.
accordingly.
Recommended
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Tiffany T.
Lexington, KY
Mercury Mariner
Verified
Tiffany said the business provides good work but they were on the expensive end.
Recommended
This review was collected via phone interview by Customer Research Inc.
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ROD M.
Lexington, KY
Buick LeSabre
Verified
Service
Service was completed on a timely manner. Auto mechanics are knowledgeable.
Recommended
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Joe D.
Lexington, KY
Honda Accord
Verified
Joe said the staff know what they're doing. They did pretty good work so far, but it's kind of expensive.
Recommended
This review was collected via phone interview by Customer Research Inc.
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TONI M.
Paris, KY
Toyota RAV4
Verified
Convenience
I've been coming to your business for years. I usually get a sticker on my windshield to remind me of my next oil change, however I didn't get one last week. If you wouldn't mind to mail me one I'd appreciate it! Thanks!!!
Recommended
TM
TIM M.
Nicholasville, KY
GMC Sierra
Verified
2010 GMC Sierra checkup
Getting transmission tubes and oil cooler tubes replaced seems to be ok. A/C drain that was fixed earlier is still not draining properly. It was fine for about two weeks and then quit draining. Floor in cab was slightly wet so I've quit using A/C for now.
Recommended
KM
KALI M.
Lexington, KY
Honda Civic
Verified
Recent visit to Auto Tech Service
Great, speedy service! Techs very informative!
Recommended
TM
TIM M.
Nicholasville, KY
GMC Sierra
Verified
2010 GMC Sierra checkup
Brought truck in to get a 2nd opinion on problem mentioned by another facility. Folks were friendly. Thought they checked things out in a reasonable time. Wasn't expecting some of what they found so now we have decision to make on repairs. Was able to get some relief on one quote which will help. Probably will get another opinion on extra items that were found. Overall, felt comfortable with business that they were genuine and straightforward. Hope their work is acceptable.
Recommended
Robert L. from Auto Tech Service responded on 05/04/2017
Tim,
It was a pleasure having you visit us @ Auto Tech Service...we think it's a great idea for you to get a second opinion on what we recommended, we feel being straightforward and honest with our customers on the needs of their vehicle at any given time, this is, we feel the only way to do business, otherwise Auto Tech Service wouldn't have been in operation for 55 years, I was a customer myself for over 10 yerars. I hope after getting another opinion you'll bring your vehicle back to us for the recommended repair using our professional technicians and quality parts! However, if it's beyond June 1st, come to our newly remodeled location... Broadway, directly in front of the home of the Lexington Legends, Whitaker Bank Ballpark! Same phone number and website address...859-252-8785, autotechservice.com
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Randolph M.
Winchester, KY
Chevrolet Avalanche
Verified
Randolph said this business was pretty good. They are doing the best they can.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Nathan W.
Kentucky
Mazda Tribute
Verified
Nathan said overall it was a great experience. They are reasonably priced and they have really nice people working there. His vehicle is running great after the repairs. The only problem is that after the service his battery died.
Recommended
This review was collected via phone interview by Customer Research Inc.
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MICHAEL F.
Lexington, KY
Toyota 4Runner
Verified
Good Service but.....
I like Auto Tech very much, they always get the job done correctly, even if a little more expensive. But, recently I went
in there with a check engine light on, telling them what the code was and they still charged me $90 to diagnose it. I believe if they diagnose something and you get the work done there, they should waive the diagnosis fee unless for extreme conditions....and at the very least waive part of it. This fact alone has me thinking about switching to someplace else.
in there with a check engine light on, telling them what the code was and they still charged me $90 to diagnose it. I believe if they diagnose something and you get the work done there, they should waive the diagnosis fee unless for extreme conditions....and at the very least waive part of it. This fact alone has me thinking about switching to someplace else.
Recommended
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