Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

359 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


WG
William G.
Fenton, MO
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
William said the business's service was good and they treated him right.
This review was collected via phone interview by Customer Research Inc.

TH
Thadd H.
Fenton, MO
Honda Element
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Thadd said the staff were polite and up-front about the work.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Missouri
INFINITI Q45
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mark said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

DF
Dan F.
High Ridge, MO
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Dan said the staff gave good service, and everything was fine.
This review was collected via phone interview by Customer Research Inc.

SC
Scott C.
High Ridge, MO
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Scott said he has always gone there and they have been honest with him.
This review was collected via phone interview by Customer Research Inc.

CB
CARY B.
High Ridge, MO
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Always the best service!
Lonnie is a great guy. I needed a emission check and he squeezed me in at the end of the day. This is an honest solid repair company.

LR
LEE R.
High Ridge, MO
Nissan Pathfinder
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018
This was a great experience and Thank You B & B
I scheduled an appointment to have my vehicle inspected and they did a fantastic job. They provided a time that I was available on relatively short notice and had my vehicle inspected in no time. It was a great experience! Thank you B & B!!!!!

PM
Pete M.
Saint Louis, MO
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Pete said Lonnie and the rest of the staff at the business are efficient, and friendly.
This review was collected via phone interview by Customer Research Inc.

CR
Cindy R.
Fenton, MO
Dodge Durango
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/08/2018 Category: Service
Cindy said the staff did do some good for them, but they told her there was a problem with her timing chain, when there wasn't. It would have been a $1700 repair, when it was just the throttle body that needed to be cleaned.
This review was collected via phone interview by Customer Research Inc.
Lony J., Service Advisor from B & B Auto Service Inc responded on 05/09/2018

I am happy to hear the vehicle is running better, but i'm not sure how a throttle cleaning fixed the chatter coming from the timing chain. As long as the engine is running well and there is no more chatter, i am happy.


DP
Duane P.
Fenton, MO
Mercury Mariner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Duane said they followed up well and they did good work.
This review was collected via phone interview by Customer Research Inc.

SR
Sarah R.
Fenton, MO
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Spoke with Mitzi. She said the business always provides good service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Fenton, MO
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
always a good experiance
as i said always a good experiancce

RM
Rusty M.
Fenton, MO
Chevrolet S-10
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Rusty said the business did a great job and he's very happy.
This review was collected via phone interview by Customer Research Inc.

RR
Rebecca R.
High Ridge, MO
Chrysler Pacifica
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Rebecca said the employees were very attentive. They honored the time frame they quoted her. They provided great work.
This review was collected via phone interview by Customer Research Inc.

JG
JOHN G.
High Ridge, MO
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Great service
Great job! All ways a pleasure doing business with B and B. Fair, honest, always do great work.

JG
JOHN G.
High Ridge, MO
Pontiac Vibe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
Great job
B and B always does a great job. Very knowledgeable. Great people to work with.

JG
James G.
Missouri
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
James said the customer service was awesome. Lonnie went above and beyond to make sure he was satisfied. They absolutely have the right person performing the job. Lonnie is top notch.
This review was collected via phone interview by Customer Research Inc.

HH
Heather H.
Fenton, MO
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Heather said the mechanic did a great job and he was very efficient.
This review was collected via phone interview by Customer Research Inc.

TR
Theresa R.
Ballwin, MO
Dodge Neon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Theresa said the staff helped fix the problems with their vehicle and everything turned out great.
This review was collected via phone interview by Customer Research Inc.

SD
Sharon D.
Fenton, MO
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Sharon said the business always does a good job.
This review was collected via phone interview by Customer Research Inc.