Bauer's Custom Hitches & Auto Repair

I was upset after install. They forgot to put my spare tire tighten up in it's place and it dragged on the street on my way home. The electrical input they installed fell off and I had to fix that with bigger screws

Kathy said it was frustrating from start to finish. She stated that there was no instruction as to how to install the hitch, the staff that attended to her was very rude, no sitting room, it took 4 hours to finally hitch, and no one told her it would take that long. She added that the service was very unsatisfactory, and there was no customer service at all.

Steve said he was very unhappy with the customer service because he said he felt they were rude, pushy and did not solve the problem he was having with his vehicle. He did not elaborate on what the problem was. He would not recommend the business for the reasons mentioned.

Steve said they overcharged him for the service they performed.