ReScore Reviews™ (15)

ReScore
Overall Rating 4.4666653/5Overall Rating 4.4666653/5Overall Rating 4.4666653/5Overall Rating 4.4666653/5rating 4.4666653
Original
Overall Rating 1.93333/5rating 1.93333rating 1.93333rating 1.93333rating 1.93333
91% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Christopher A. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 11:42 AM
Butch C. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly, fast"
Good fast service. Chris was helpful.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 06:54 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/18/2017

Butch, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Hyundai Owner"
Bluelink made service a breeze
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 10/13/2017 08:57 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/16/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Very friendly service. Thank you.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 05:19 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/11/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Robert G. on 10/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Na"
Na
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/08/2017 06:20 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/09/2017

Robert, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Elizabeth W. on 10/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly people "
Good
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/08/2017 04:57 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/09/2017

Elizabeth, 
      Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Travis S. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recalls"
Good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/07/2017 08:54 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/09/2017

Travis, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Samuel M. on 10/04/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"TOO HIGH!"
I really liked this place when I bought the car but it appears to have new management that is about maximizing profit over customer relationships. I love the car but don't think I will buy from these guys when its time for a new one.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/04/2017 01:34 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/06/2017

Tim Shipe
Fixed Ops Director
832-446-4021
Laura F. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Baytown Hyundai"
The service guy was very attentive and tended to the details quickly.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/03/2017 08:30 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/04/2017

Laura, 
     Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Madisyn B. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks guys! "
Thank you all for your hard work you all do and for keeping my car in tip top shape!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/03/2017 01:54 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/04/2017

Madisyn, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 10/03/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Review"
Parts not available
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/03/2017 07:54 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/03/2017

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly employees "
The employee was very friendly and would update me on the time.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/02/2017 08:31 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/03/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful"
Wish I lived near this dealership
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/02/2017 03:54 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/03/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Elmer F. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Yes
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 10/02/2017 03:44 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/03/2017

Elmer, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!!"
Everyone was helpful and genuine. Chris, Svc MGR, was quick with the updates and worked well with my adjuster. I have nothing but good things to say.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 10/01/2017 05:17 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/03/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Karen G. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer oriented "
I appreciate their efforts to give my car quality service to enable me to have a reliable vehicle.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 09/30/2017 06:16 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 10/03/2017

Karen, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 09/27/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"To large of a turn over with personnel"
Okay
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 09/27/2017 11:03 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/29/2017

Tim Shipe
Fixed Ops Director
832-446-4021
Juan R. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied this time but not always"
I have had bad experiences with service before, this time it was Ok
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/27/2017 06:00 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/27/2017

Juan 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Maria G. on 09/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and efficient and not too many customers at once."
loved the friendly service and the efficient manner in which they handled everything!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/23/2017
Service Type: Maintenance
Review Created: 09/26/2017 12:51 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/27/2017

Maria, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 09/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything was great"
everything was great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/23/2017
Service Type: Maintenance
Review Created: 09/26/2017 12:51 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/27/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
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