ReScore Reviews™ (19)

ReScore
Overall Rating 4.5263158/5Overall Rating 4.5263158/5Overall Rating 4.5263158/5Overall Rating 4.5263158/5rating 4.5263158
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review 44 minutes ago
Lester S. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Emergency employees. "
Easy to work with and answered my questions.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/23/2018 07:39 AM
Melanie S. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
The staff in the service department are super knowledgeable and friendly. This makes me happy to own a Hyundai.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/22/2018 07:17 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/23/2018

Thank you for your response! We appreciate your business and feedback Melanie. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Jorge D. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent n prompt service!!"
May I just say the people that work here are very courteous,friendly, and very great at what they do!! I have been coming here since 2012 .. And so far the service and the people have been great ..... Thank U .. Baytown Hyundai. :)
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/22/2018 12:53 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/22/2018

Thank you for your response! We appreciate your business and feedback Jorge. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 02/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall work"
Recall work
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/22/2018 12:28 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/22/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Michelle S. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfaction "
Great customer service!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/21/2018 11:03 AM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/21/2018

Thank you for your response! We appreciate your business and feedback Michelle. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Baytown Hyundai "
Chris in service was amazing and my vehicle was well taken care of in a quick and efficient manner highly recommend you go to Baytown Hyundai for all your service needs!!!!
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 01:08 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/21/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Jennifer W. on 02/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Dept "
I was very pleased how they moved me in to get my service work done even though I did not have an appointment. It very hard for me to use an appt because of my work schedule.

I also asked them to look at my brakes for some wearing noise. I wasn't advised regarding that request and I'm still hearing the noise.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 07:29 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/20/2018

Thank you for your response! We appreciate your business and feedback Jennifer. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Sarah J. on 02/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Not as personable as they were. "
Employees appear in a hurry and not really interested in the customer.
I’m torn about recommending this store as it appears to have gone to looking at umbers and not real customer service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 08:26 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/19/2018

Thank you for your response! We appreciate your business and feedback Sarah. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Jarvis S. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
K
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/16/2018 03:05 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/19/2018

Thank you for your response! We appreciate your business and feedback Jarvis. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Elmer F. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Great customer service and free water
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 11:31 AM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/19/2018

Thank you for your response! We appreciate your business and feedback Elmer. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy in and out"
Ability yo book service appointments online! I love it! Makes it easy to get your vehicle serviced!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 07:05 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/16/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant, quick, courteous"
They kept me informed about the situation and timing of getting my vehicle serviced and complete.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/15/2018 04:44 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/16/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Felicia B. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Baytown Hyundai Review"
I purchased a vehicle from Baytown Hyundai and all sales staff were very professional and helpful. Zane knew exactly the type of vehicle I was looking for. Fas and Lee in financing were great. Lee in the service department is also friendly and provides great customer service.
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 02:29 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/16/2018

Thank you for your response! We appreciate your business and feedback Felicia. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 02/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Serviceman "
Service person was respectful, knowledgable and helpful.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 11:51 AM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/16/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Elmer F. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They really care for my car services "
Thank you so much for all you do
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/15/2018 07:36 AM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/16/2018

Thank you for your response! We appreciate your business and feedback Elmer. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Valerie P. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Valerie Patt"
Great customer service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/14/2018 05:19 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/16/2018

Thank you for your response! We appreciate your business and feedback Valerie. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Eva Q. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Eva Q"
I really love my Sonata and so it deserves the best of care. After its received its maintenance, I always leave confident that it received the best of care.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 11:30 AM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/14/2018

Thank you for your response! We appreciate your business and feedback Eva. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Service done in a timely manner, staff friendly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 12:52 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/13/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Ruperto G. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people and great services"
The people in front and the service techs were all very helpful and polite
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 01/30/2018
Service Type: Repair
Review Created: 02/13/2018 08:54 AM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/13/2018

Thank you for your response! We appreciate your business and feedback Ruperto. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/12/2018 12:25 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 02/13/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Displaying Review 1 - 20 of 579 in total