ReScore Reviews™ (16)

ReScore
Overall Rating 4.5000031/5Overall Rating 4.5000031/5Overall Rating 4.5000031/5Overall Rating 4.5000031/5rating 4.5000031
Original
Overall Rating 1.875/5rating 1.875rating 1.875rating 1.875rating 1.875
91% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Paul H. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Service was good and done in a timely manner.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 07:19 PM
Jorge L. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change "
Great customer service in and out in 20 minutes.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/23/2017 06:27 PM
Michele M. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
My battery was bad in my 2015 Elantra and within two hours, the service department had a new battery in it and I was on the road! Thanks to wonderful Chris and Amina in the service department! They are both awesome and very attentive and helpful!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/23/2017 02:26 PM
Patrick H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service "
We got our Tucson serviced quickly and was on our way.....
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 03:52 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/22/2017

Patrick, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
BRENDA T. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Staff was very polite and did a great job.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:27 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/21/2017

Brenda, 
      Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy "
Good people
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/21/2017 01:22 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/21/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient"
Love the appointment system. They get you in and out. I feel my time is valued by Baytown Hyundai
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/21/2017 07:20 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/21/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Kristi L. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff amazing techs"
Only place i will take my car. 5 star mechanics they are through. Great communication. Family atmosphere.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 05:33 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/21/2017

Kristi,
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Brian C. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Took care of my situation. Thanks for your service
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/18/2017 04:06 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/20/2017

Brian, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Cedric G. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff"
Great staff
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 05:08 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/17/2017

Cedric, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Ashish O. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service"
This place is not that busy and they were able to diagnose and fix a check engine light related issue. The high filter fuel pump was damaged and needed to be replaced. Service was great, the part was very expensive. Around $550 and then another $150 labor. I took it to Hyundai only because after calling Hyundai I was told that this issue was covered under the $100,000 mile powertrain warranty. After diagnosing the service representative told me that this specific part is only covered until 60000 miles any my car had 89000 miles on it. Not too happy with Hyundai overall. Now i feel like I should have bought extended warranty when I purchased this vehicle. So was very happy with the dealer because the dealer provided a fast service. Has to think twice before purchasing another Hyundai if their parts are expensive.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 08:20 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/17/2017

Ashish, 
     Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Chirstopher A. ReScore Review on 11/17/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
""chris""
satisfied
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/14/2017 01:41 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"chris"
not satisfied with hyundai
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/14/2017 01:41 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/17/2017

Tim Shipe
Fixed Ops Director
832-446-4021
Steven M. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service from Baytown Hyundai"
Very happy with our new Santa Fe and service provided by Baytown Hyundai
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/11/2017 01:44 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/13/2017

Steven, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 11/11/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service "
Always nice to get the service done with nice people and no pressure
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/11/2017 06:16 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/13/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice service"
Was surprised about the loaner car, but I was able to get back early than usual to pick it up.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 11:03 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/10/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"santa fe"
Everyone one was nice and very help. My car was ready when they said it would be.
Vehicle: 2001 Hyundai Santa Fe
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/09/2017 07:14 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/10/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is very nice and approachable "
Great service, great place
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/09/2017 05:04 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/09/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Robert S. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department is very helpful and considerate"
Employees are very personable
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/08/2017 06:38 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/09/2017

Robert, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Julian F. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The great work."
Very good place to take your car for service.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/08/2017 02:45 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/09/2017

Julian, 
     Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Irma B. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the fact the employees are so nice"
i would recommend this dealership to anyone.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/04/2017
Service Type: Repair
Review Created: 11/08/2017 12:29 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 11/09/2017

Irma, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Displaying Review 1 - 20 of 487 in total