Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

983 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.5999968/5Overall Rating 4.5999968/5Overall Rating 4.5999968/5Overall Rating 4.5999968/5rating 4.5999968
Original
Overall Rating 1.92/5rating 1.92rating 1.92rating 1.92rating 1.92
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


DC
Delecia C.
Houston, TX
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Greatest
❤️ this dealership 😄😄

GS
Gregory S.
Baytown, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great job!
Your service advisors are great! Chris is always so helpful!

RM
Renna M.
Kirbyville, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
My Baytown Hyundai Experience.
What makes Baytown Hyundai a great place is the people that work there are so friendly and polite.

LG
Loralie G.
League City, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Great service
Everyone was so nice

AS
Anna S.
Baytown, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Recall
Quick service

Verified Customer
Weslaco, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Good
Good

AJ
Anthony J.
Anahuac, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
My experience
I have received good service. The service desk assistant was very informative and walked me through everything that was going on. He explained the the technicians findings and explained what they would be doing to fix the problems. Good before and after analysis.

BG
Brandi G.
Baytown, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Awesome service and people!
The staff at Baytown Hyundai is very friendly and very knowledgeable. They serviced my Sonata within a reasonable amount of time and provided me with great information about my cars health!

VA
Virgina A.
Baytown, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Prompt service
Friendly and prompt

Verified Customer
Crosby, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Great service again
Always an easy process and polite service at Baytown Hyundai. That’s why I bought my second Hyundai from them.

WT
William T.
Baytown, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Recall Work
Took my Sonata in to Baytown Hyundai for some recall work. Friendly personnel.
Done in a timely manor.

WS
Windell S.
Baytown, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Friendly
The people are friendly and provide exceptional customer service!

Verified Customer
Liberty, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
I’m satisfied
I expect my vehicle to be serviced properly and so far it has....

PC
Philip C.
Friendswood, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Lee is the greatest
I appreciate Lee very much. I was on my way to a local shop to get an alignment and I'm very glad I stopped myself and relied on this dealership. I felt comfortable and at ease. I know the resale value of my Sonata will benefit greatly from their service!

NB
Nicholas B.
Cove, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
One happy customer
I am glad that my wife and I purchased her Elantra at Baytown Hyundai. They value there customers and take they differently take care of all the needs. The service department is Awesome and they keep you informed as to what is going on with the vehicle and there is never a long wait time. Thanks for such a great buying experience

WS
William S.
Baytown, TX
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Quality
Excellent service

Verified Customer
Katy, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Amazing
Lee and Chris did an amazing job, fast and efficient and very very kind

Verified Customer
Mont Belvieu, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Fast and courteous service.
Went in for 3 recalls. Arrived early, and was completed early.

CR
Carolyn R.
Baytown, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Great and quick Service
The whole process went smooth I was out in an hour for oil change and recall update

JD
Josell D.
Baytown, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Chris
Chris is so awesome he did a great job!!!
Chris customer service is the best and not to forget mr.lee these guy's does a great job.