Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

128 Reviews

97% Would Recommend
Latest Review 1 day ago

Reviews


JS
Jerry S.
Naperville, IL
Oldsmobile Alero
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
A Customer for Over 30 Years
The knowledge, competence & honesty of the folks @ Becker make this the place I go to insure that my car is reliable & safe.

KF
Karen F.
Bolingbrook, IL
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Karen said that she has been going to the facility for a very long time.
This review was collected via phone interview by Customer Research Inc.

JL
Jeffrey L.
Naperville, IL
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Friendly Courteous detailed explanation of repairs complete on time
See Review

DK
Dave K.
Naperville, IL
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Consistent quality and friendly service
I have been a customer for over 15 years and have used Becker for six of my cars. The work always meets or exceeds my expectations. Reliable, prompt service every time.

BS
Brian S.
Naperville, IL
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
SERVICE
THEY ARE ALWAYS PROFESSIONAL AND COURTEOUS. WHAT I LIKE THE BEST IS THEIR HONESTY. THEY WILL TELL YOU WHEN SOMETHING NEEDS SERVICED AND WHEN SOMETHING CAN WAIT.

MO
Mike O.
Naperville, IL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mike said they did what they were supposed to do. The price and service were good.
This review was collected via phone interview by Customer Research Inc.

MD
Matt D.
Naperville, IL
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Matt said the business got him in without an appointment after he was told they could not. He said they are always busy which makes him somewhat reluctant to recommend.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Naperville, IL
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Steve said it was a good experience.
This review was collected via phone interview by Customer Research Inc.

HA
Harold A.
Naperville, IL
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
BMW repair - highly recommend
JIM was very helpful with entire process and prices quoted were competitive.

FV
Frank V.
Chicago, IL
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
Premier service and fair prices
Becker service has always provided excellent and honest service. Their prices are more than fair. Their customer service is above and beyond.

SV
Scott V.
Naperville, IL
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Scott said he was very happy.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Naperville, IL
Jeep Compass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Mike said the service was really easy, the staff did quick work, they helped with his tow, and they were professional.
This review was collected via phone interview by Customer Research Inc.

BR
Barbara R.
Wheaton, IL
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Clean clean clean
Always polite service. Explains in detail everything twice if needed

JF
John F.
Naperville, IL
Lexus ES 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
John said everything seems to be fine at this point. They were very responsive to the problem he was having.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Naperville, IL
Mercedes-Benz ML320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Mike said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

RT
Robert T.
Naperville, IL
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Becker cares
I can count on Becker to inspect and advise me of service needs that I was unaware of.

NK
Nick K.
Naperville, IL
Volvo S40
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Always no more or less than what’s needed.
They do only what’s needed. Expert and trustworthy.

DS
Don S.
Naperville, IL
Ford Mustang
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018
Professional Knowledgeable
Diagnosis and replaced fuel pump same day

MS
Michael S.
Naperville, IL
Porsche Cayenne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Michael said he got everything from the business that he expected and more.
This review was collected via phone interview by Customer Research Inc.

JW
Jeff W.
Naperville, IL
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Always professional and friendly. Dan is wonderful and extremely knowledgeable.
Always able to get an appointment when needed and staff is polite and knowledgeable. We have been coming here for years and never been disappointed. Service is wonderful and Dan and owner is great.