Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

158 Reviews

97% Would Recommend
Latest Review about 2 hours ago

Reviews


AB
Anne B.
Naperville, IL
Hyundai Sonata
Verified
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08/17/2018
Outstanding Service
Called ahead for an appointment, and received one for the exact day and time I requested. The repair was larger than I had anticipated, but appreciate the attention given to my car so that everything could be handled in one visit. All problems were discussed in advance of repairs being made, and price was more than fair.
I Highly recommend Becker Service Center!!

BO
Brian O.
Naperville, IL
Jeep Wrangler
Verified
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08/09/2018 Category: Service
Brian said the business does great work. They are very trustworthy and competitively priced.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Naperville, IL
Jeep Liberty
Verified
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08/08/2018 Category: Service
Jim said he has used this business for years. The staff find the problem, they fix the problem and it is no nonsense.
This review was collected via phone interview by Customer Research Inc.

KD
kathy D.
Naperville, IL
Honda Accord Cpe
Verified
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08/04/2018 Category: Service
Kathy said the work was scheduled and the business was very prompt. The prices could have been lower.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Naperville, IL
Chevrolet Malibu
Verified
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08/03/2018
Good communication action and advice
Becker’s always lets us know about the status of our car and things we need to know about in the future.

VH
Vance H.
Norristown, PA
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Vance said it was good at the place.
This review was collected via phone interview by Customer Research Inc.

BT
Bob T.
Naperville, IL
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08/01/2018
Quick turnaround
Asked Jim Becker to have car ready by 4 pm the next day. He called less than an hour later to tell me that everything checked out OK and all that needed to be done was an oil and filter change. The next morning at 9 am he called to say the car was ready for pick-up.

GS
Gail S.
Naperville, IL
Porsche Cayenne
Verified
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07/25/2018
Center of Excellence
We have used Becker’s for the last 20 years for service on all our vehicles, imports and domestics. Service, whether routine or complex has always been of the highest standards and reasonably priced. Jim is extremely helpful and goes out of his way to explain what needs to be done.

MB
Matt B.
Oakbrook Terrace, IL
BMW 5 Series
Verified
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07/24/2018 Category: Service
Matt said the business has quick service and the staff has friendly attitudes.
This review was collected via phone interview by Customer Research Inc.

JE
Jay E.
Champaign, IL
Toyota RAV4
Verified
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07/18/2018 Category: Service
Jay said the work was excellent.
This review was collected via phone interview by Customer Research Inc.

BH
Bargina H.
Illinois
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Bargina said the staff did everything right.
This review was collected via phone interview by Customer Research Inc.

KM
Kim M.
Naperville, IL
Nissan Altima
Verified
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07/16/2018
Honest and Trustworthy
I highly recommend Becker. They are always honest and professional and have never let us down.

MD
Mary D.
Naperville, IL
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Mary said it was great customer service.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
Naperville, IL
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Saved me money
I have a 2007 foreign-made auto with a mileage of 150k. Becker has saved me money on more than one occasion. This past week my Check Engine light went on, and I used my OBD scanner which provided the code PO101, which means a issue with mass air sensor or circuits.

Becker captured the same code and determine it was the actual mass air sensor.

---- Becker saved me money by cleaning up the current sensor, testing it, and determined that the cleaned mfa was providing a measurement close to a new mfa so did not replace it. Saved me over $300. I checked the price. ---

NS
Nathan S.
Naperville, IL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Nathan said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

RM
Ron M.
Naperville, IL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Ron said the work happened very quickly. The staff did their work faster than they said it was going to be done.
This review was collected via phone interview by Customer Research Inc.

TO
Thomas O.
Naperville, IL
Acura MDX
Verified
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06/15/2018 Category: Service
Thomas said that the facility provides service in a timely manner, gives accurate diagnoses and does good quality work.
This review was collected via phone interview by Customer Research Inc.

AS
Arthur S.
Naperville, IL
Buick Lucerne
Verified
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06/15/2018 Category: Service
Spoke with Dorota. She said the employees are doing a really good job, they make time for her and they do what they need to do with her vehicle. She's been a customer for a long time.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Naperville, IL
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jeff said nothing was wrong with his service. He had no complaints.
This review was collected via phone interview by Customer Research Inc.

ZM
Zach M.
Naperville, IL
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Zach said the facility did a great job on his behalf.
This review was collected via phone interview by Customer Research Inc.

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