Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

158 Reviews

97% Would Recommend
Latest Review about 2 hours ago

Reviews


Verified Customer
Naperville, IL
Toyota Corolla
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/24/2018
Very Pleased
I find Becker Service Center to be of high quality and honest. Not only do they do their work well, but also tell me when I don't need something done. They cost a bit more than other service organizations, but it's worth it.

RT
Rahul T.
Naperville, IL
Toyota Camry
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/22/2017
Charge..Charge.. Charge
I got big work done on my car. Timing belt, water pump, total $1000+. I take the car for a road trip and notice my car is using gas at 2X rate. Soon enough check engine light comes up. I bring back the car in few days and tell them the issue. They should have apologized and taken a look at the car. Instead, they charge me for $106 for *diagnosing* check engine light and then recommend catalytic converter replacement. After reset of the computer, my car is running fine. The place is not focused on customer service and seems to be extremely focused on how to make maximum money from them

KD
Kevin D.
Naperville, IL
Ford Escape
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/21/2017
Didn't fix the problem
Had them check for squeak in engine. Said they took care of it but the problem still persists

Displaying all 3 Review