Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

219 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


AT
Arun T.
Naperville, IL
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Arun said the employees gave him a quote and did very good with working on his vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

RT
Robert T.
Naperville, IL
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018
Quick turnaround
The crew at Becker figured out the cause for the check engine light and had it repaired within 3 hours of letting me know what was wrong and the cost. They also recommended an oil change which was a bit pre-mature but had it done anyway.

LC
Laura C.
Naperville, IL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Spoke with John. He said he and Laura have always been very satisfied with the service this business provides. He recommends them often to family and friends.
This review was collected via phone interview by Customer Research Inc.

MR
Mary R.
Naperville, IL
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Mary said the staff might have charged her for more than needed to be done. The price was quite high and she does' t know for sure.
This review was collected via phone interview by Customer Research Inc.

MB
Melissa B.
Plainfield, IL
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Melissa said the pricing was a little high for labor. The staff knew what they were doing and were easy to talk to.
This review was collected via phone interview by Customer Research Inc.

MD
Matt D.
Naperville, IL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Matt said the business got him in without an appointment after he was told they could not. He said they are always busy which makes him somewhat reluctant to recommend.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
Naperville, IL
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018
Professional Knowledgeable
Diagnosis and replaced fuel pump same day

VK
Vince K.
Naperville, IL
Chrysler Pacifica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018
The persons you work with on your car's troubles.
A place that and folks who gives you straight and honest information, recommendations and solutions. Becker Service, especially Jim, treats you like they really want you to be a repeat customer.

JG
John G.
Naperville, IL
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2018
Brake work and more...
I have been going to Becker Service for a few years now and have been pleased with their quality of service.
It is often hard to find an honest auto repair service you can trust. I believe that Becker has been honest and always let me know when and what type of service is needed to keep my truck running safely.

JM
John M.
Naperville, IL
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2018 Category: Service
John said the employees did a good job explaining his problem, and the cost of the problem. He trusts them more than a dealership. He stated he feels confident.
This review was collected via phone interview by Customer Research Inc.

BK
Brad K.
Naperville, IL
Mercury Montego
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2018 Category: Service
Brad said the staff at this business did a good job servicing his vehicle. They were courteous and nice, but the job was expensive.
This review was collected via phone interview by Customer Research Inc.

CT
Cindy T.
Naperville, IL
Kia Sportage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2018 Category: Service
Cindy said the service was good at the business. However, she said it was very expensive.
This review was collected via phone interview by Customer Research Inc.

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