Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

158 Reviews

97% Would Recommend
Latest Review about 2 hours ago

Reviews


LC
Laura C.
Naperville, IL
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Spoke with John. He said he and Laura have always been very satisfied with the service this business provides. He recommends them often to family and friends.
This review was collected via phone interview by Customer Research Inc.

MR
Mary R.
Naperville, IL
Toyota Avalon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Mary said the staff might have charged her for more than needed to be done. The price was quite high and she does' t know for sure.
This review was collected via phone interview by Customer Research Inc.

MB
Melissa B.
Plainfield, IL
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Melissa said the pricing was a little high for labor. The staff knew what they were doing and were easy to talk to.
This review was collected via phone interview by Customer Research Inc.

MD
Matt D.
Naperville, IL
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Matt said the business got him in without an appointment after he was told they could not. He said they are always busy which makes him somewhat reluctant to recommend.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
Naperville, IL
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018
Professional Knowledgeable
Diagnosis and replaced fuel pump same day

VK
Vince K.
Naperville, IL
Chrysler Pacifica
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018
The persons you work with on your car's troubles.
A place that and folks who gives you straight and honest information, recommendations and solutions. Becker Service, especially Jim, treats you like they really want you to be a repeat customer.

JG
John G.
Naperville, IL
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2018
Brake work and more...
I have been going to Becker Service for a few years now and have been pleased with their quality of service.
It is often hard to find an honest auto repair service you can trust. I believe that Becker has been honest and always let me know when and what type of service is needed to keep my truck running safely.

JM
John M.
Naperville, IL
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2018 Category: Service
John said the employees did a good job explaining his problem, and the cost of the problem. He trusts them more than a dealership. He stated he feels confident.
This review was collected via phone interview by Customer Research Inc.

BK
Brad K.
Naperville, IL
Mercury Montego
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2018 Category: Service
Brad said the staff at this business did a good job servicing his vehicle. They were courteous and nice, but the job was expensive.
This review was collected via phone interview by Customer Research Inc.

CT
Cindy T.
Naperville, IL
Kia Sportage
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2018 Category: Service
Cindy said the service was good at the business. However, she said it was very expensive.
This review was collected via phone interview by Customer Research Inc.

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