Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

216 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


JB
Jeff B.
Naperville, IL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jeff said nothing was wrong with his service. He had no complaints.
This review was collected via phone interview by Customer Research Inc.

ZM
Zach M.
Naperville, IL
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Zach said the facility did a great job on his behalf.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Naperville, IL
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Spoke with Katherine. She said the employees were easy to work with, they communicated well, and they were fast.
This review was collected via phone interview by Customer Research Inc.

VG
Vince G.
Naperville, IL
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Vince said the prices were fair, the service was timely and the staff kept him informed.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Wheaton, IL
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Spoke with Bill's daughter. She said this business squeezed him in when they were busy. They did a great job.
This review was collected via phone interview by Customer Research Inc.

JS
Jerry S.
Naperville, IL
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
A Customer for Over 30 Years
The knowledge, competence & honesty of the folks @ Becker make this the place I go to insure that my car is reliable & safe.

JM
John M.
Naperville, IL
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Spoke with Joan. She said she had no complaints and the staff got her in when she wanted them to. She said they did what she wanted them to do.
This review was collected via phone interview by Customer Research Inc.

KF
Karen F.
Bolingbrook, IL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Karen said that she has been going to the facility for a very long time.
This review was collected via phone interview by Customer Research Inc.

JL
Jeffrey L.
Naperville, IL
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Friendly Courteous detailed explanation of repairs complete on time
See Review

DK
Dave K.
Naperville, IL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Consistent quality and friendly service
I have been a customer for over 15 years and have used Becker for six of my cars. The work always meets or exceeds my expectations. Reliable, prompt service every time.

BS
Brian S.
Naperville, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
SERVICE
THEY ARE ALWAYS PROFESSIONAL AND COURTEOUS. WHAT I LIKE THE BEST IS THEIR HONESTY. THEY WILL TELL YOU WHEN SOMETHING NEEDS SERVICED AND WHEN SOMETHING CAN WAIT.

MO
Mike O.
Naperville, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mike said they did what they were supposed to do. The price and service were good.
This review was collected via phone interview by Customer Research Inc.

MD
Matt D.
Naperville, IL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Matt said the business got him in without an appointment after he was told they could not. He said they are always busy which makes him somewhat reluctant to recommend.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Naperville, IL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Steve said it was a good experience.
This review was collected via phone interview by Customer Research Inc.

TW
Tyler W.
Naperville, IL
Chevrolet Monte Carlo
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/19/2018 Category: Service
Tyler said he came in for an oil change and to get his brakes checked out. He was surprised that he was charged $30 to have his brakes checked.
This review was collected via phone interview by Customer Research Inc.

HA
Harold A.
Naperville, IL
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
BMW repair - highly recommend
JIM was very helpful with entire process and prices quoted were competitive.

TR
Thomas R.
La Grange, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
Service on my 2004 Saab Aero
Just wanted to say that I received excellent treatment while having my 2004 Saab Aero convertable serviced at Becker. The water pump was leaking and Adam diagnosed it and the work was done to replace it. Some other minor work was done, and I had my snow tires replaced with the standard ones. Becker is storing my snow tires too. Great job, problems solved. If you have a Saab, come to Becker for any work needed. Adam is first class, and the staff I dealt with are very professional.

FV
Frank V.
Chicago, IL
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
Premier service and fair prices
Becker service has always provided excellent and honest service. Their prices are more than fair. Their customer service is above and beyond.

SV
Scott V.
Naperville, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Scott said he was very happy.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Naperville, IL
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Mike said the service was really easy, the staff did quick work, they helped with his tow, and they were professional.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 216 in total