Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

183 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


VK
Vince K.
Naperville, IL
Chrysler Pacifica
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018
The persons you work with on your car's troubles.
A place that and folks who gives you straight and honest information, recommendations and solutions. Becker Service, especially Jim, treats you like they really want you to be a repeat customer.

ST
Sarah T.
Naperville, IL
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Sarah said they were convenient with the drop off and with getting work done in the same day.
This review was collected via phone interview by Customer Research Inc.

PP
Peter P.
Lisle, IL
Audi S4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Peter said he was very pleased with the service this business provides.
This review was collected via phone interview by Customer Research Inc.

FF
Frank F.
Naperville, IL
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Competent, reliable service
Always a pleasure working with the team at Becker Service Center, management, consultant and mechanics!

AD
Anthony D.
Naperville, IL
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Anthony said the business explained well. They had good prices, and had a quick turnaround.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Naperville, IL
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Great place
Always professional. They do great work.

DS
Don S.
Naperville, IL
Toyota FJ Cruiser
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/24/2018
Professional Knowledgeable
Honest evaluation of inspection. Repair done same day. Pricing was high, didn't save over going to dealer. Over $60 labor to replace 2 bulbs, was not notified before hand. $50 labor for cabin filter replacement
Over $900 for front brakes,new rotors, discs and pads was new genuine Toyota parts

MD
Maarten D.
Naperville, IL
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Spoke with Raquel. She said this business takes good care of her vehicle. She has been using this business a few years now.
This review was collected via phone interview by Customer Research Inc.

CW
Christine W.
Naperville, IL
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Christine said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

AH
Alan h.
Lisle, IL
INFINITI FX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Alan said the staff was efficient and fast. The quote the staff gave him was accurate.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Naperville, IL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Kevin said he's used this business for twenty-five years. The service was great.
This review was collected via phone interview by Customer Research Inc.

JS
Jerry S.
Naperville, IL
Oldsmobile Alero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018
The People - Their Expertise, Honesty & Concern
For nearly 25 years, Becker Service Center has performed all my vehicles' mechanical needs. The next 25, God willing, they will continue to do so - they've earned it!

DP
Don P.
Naperville, IL
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018
Excellent service
Thanks for excellent service on my Acura. You provided a thorough inspection and analization and repaired only what needed repairs (unlike some of your competitors). So thanks also for honesty and integrity.

FM
Fred M.
Naperville, IL
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Spoke with Leslie. She said this business was able to do the work quickly, and they stand behind their work.
This review was collected via phone interview by Customer Research Inc.

TT
Todd T.
Naperville, IL
Land Rover LR2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Todd said he dropped his vehicle off with no notice and it was done quickly.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
Woodridge, IL
BMW 528i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
David said this business was done sooner than expected.
This review was collected via phone interview by Customer Research Inc.

DM
Dan M.
Naperville, IL
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Dan said everything about the service was great. He will be taking his vehicle back to this business to have more work done.
This review was collected via phone interview by Customer Research Inc.

RR
Ross R.
Bolingbrook, IL
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018
Friendly, trusted service!
Beckers gives me peace of mind! I usually bring my 2004 car in twice a year just for a general check up. The super techs there checkout everything top to bottom. Then they call me right away and provide me with all the details of any service that may be needed as well as the cost. Last time they provided me with an approximate amount of wear left on my brakes. this was very helpful because it allowed me time to save up the cost of the brakes and was not a surprise. You can trust Beckers and they care about what they do because it shows in the service from the beginning to the end. What makes it even better is that now they email me when it's time for any other services like my brakes or an oil change etc. Keep up the great job Beckers !

BL
Brian L.
Naperville, IL
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018
Excellent service
Again, appointment was convenient and to my schedule. In and out in less than an hour and work done very economically

RT
Richard T.
Naperville, IL
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018
Excellent Service
For many years now Becker Service Center has provided excellent, reliable, and prompt service for all my vehicles. I have never been disappointed by Becker Service Center.