Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

(1,136 Reviews)

98% Would Recommend
Latest Review 3 days ago

Reviews


NH
Nathaniel H.
Smyrna, TN
INFINITI G35 Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2019 Category: Service
Nathaniel said the service was mostly good at this business. He felt the price was a little bit high.
This review was collected via phone interview by Customer Research Inc.

KC
KEN C.
Smyrna, TN
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2019
Easy to work with
I went in with a "Check Engine" light on. Dropped my car off the night before, put keys in the Night slot, picked up the next day after hours. The explanation for Check engine light on was a little vague or possibly just over my head. What I did gather was running a diagnostic code reader on the car resulted in a particular code. That code led the technician to determine that a "Evaporative Carbon Canister" & the associated valve was failing and they would have to be replaced or I would not be able to pass emissions testing. Unfortunately the $800 cost of replacing the canister & associated valve was way out of my price range. I opted to pay only for the diagnostic fee and whatever they did to turn off the "Check Engine" light. Overall, I believe that Bennett's is a highly reputable business. I simply could not afford the service. I wish there were alternative solutions for my car's malfunction rather than replacing expensive emissions equipment on a car that is arguably worth about as much as the estimated repair price.

AW
Aaron W.
Murfreesboro, TN
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2019 Category: Service
Aaron said they installed a faulty part that ended up costing him 3 days for a rental while it got repaired, but he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

HC
Harold C.
Gallatin, TN
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2019 Category: Service
Harold said he recommends this facility. He appreciates the staff getting to his vehicle and taking care of it.
This review was collected via phone interview by Customer Research Inc.

GA
Ganena A.
Murfreesboro, TN
Cadillac DTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2019 Category: Service
Ganena said that the place is good and the staff are fantastic people.
This review was collected via phone interview by Customer Research Inc.

SE
Stanley E.
La Vergne, TN
INFINITI QX60
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2019 Category: Service
Stanley said the staff were really professional, and did a great job.
This review was collected via phone interview by Customer Research Inc.

SJ
Shanitra J.
Smyrna, TN
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2019 Category: Service
Shanitra said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CP
Christina P.
La Vergne, TN
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Service
Christina said she had to take her vehicle back twice for the same problem.
This review was collected via phone interview by Customer Research Inc.

JD
JERRY D.
Smyrna, TN
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018
Work force
The work is very good. The work force is very friendly.

AF
Avril F.
Smyrna, TN
Dodge Avenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2018 Category: Service
Avril said likes this business and the employees.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Smyrna, TN
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Mike said that he would and has recommended this business for service.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Smyrna, TN
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
John said that the service was good at this business. It was a little bit pricey.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2018
do good work
They do great work and easy to get along and work with

EC
Earl C.
Smyrna, TN
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018
They do good work, and get to the bottom of the problem
They are on the expensive side, but stand behind they're work.

Verified Customer
La Vergne, TN
Kia Sportage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018
Hello!
Bobby was Super nice and friendly! Service was great. With that being said I guess every one else was either in a bad mood or to tired to speak to say mornin'

BC
Beau C.
Smyrna, TN
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Beau said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CH
Charles H.
Smyrna, TN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
Charles said the business did a great job. He was in and out.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Smyrna, TN
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2018 Category: Service
Larry said he took his vehicle to the business for a tune-up. He thought it was a little expensive, but everything is these days. The vehicle quit running in the parking lot. He was happy they had the equipment to determine the problem, and were able to get it fixed. They got to it as quickly as they could, and did a good job. It is running well, and he doesn't have to buy a new one. The mechanic is a good guy. He is cordial and nice to deal with. He has used them in the past, and they have always provided good service.
This review was collected via phone interview by Customer Research Inc.

JH
JACKIE H.
Smyrna, TN
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018
Quick work, decent prices.
Have used Bennett's for all my vehicles. Friendly,fast and reliable work.

DC
Danny C.
Smyrna, TN
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2017 Category: Service
Danny said this business was good.
This review was collected via phone interview by Customer Research Inc.