ReScore Reviews™ (57)

ReScore
Overall Rating 4.5789437/5Overall Rating 4.5789437/5Overall Rating 4.5789437/5Overall Rating 4.5789437/5rating 4.5789437
Original
Overall Rating 2.1071446/5Overall Rating 2.1071446/5rating 2.1071446rating 2.1071446rating 2.1071446
95% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Judy C. on 12/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great People "
The staff is phenomenal and quickly become friends!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/17/2017 05:37 PM
Sarah B. on 12/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, friendly staff"
Will be back for all my service needs.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/17/2017 02:25 PM
Verified Customer on 12/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Staff Fast Service"
Friendly staff and fast service with clean waiting area.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/17/2017 10:37 AM
Bruce S. on 12/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just saying...."
They are so friendly and accommodating to their customers. It always feels warm and friendly there. I believe that Hyundai makes a wonderful SUV and we love the warranty they offer. That says a lot.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/17/2017 09:43 AM
Samuel C. on 12/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Every time I go to the Hyundai dealer I receive nothing but great service everyone is knowledgeable of my needs just want to say thank you
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/17/2017 09:42 AM
Wayne S. on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Freindly, quick and professional service"
I've been to Bentley Hyundai several times for routine maintenance and very minor problems with my Tucson. Every time I've been greeted by friendly, helpful, and helpful employees who quickly took care of my vehicle and got me back on the road.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/16/2017 04:58 AM
Sarah E. on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and caring"
Handled my concerns well
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/16/2017 01:12 AM
Verified Customer on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly service and excellent service"
Highly satisfied!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 12/11/2017
Service Type: Repair
Review Created: 12/15/2017 07:26 PM
Harry P. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review"
Great service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/15/2017 12:39 PM
Cary F. at Bentley Hyundai responded on 12/15/2017

Harry, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

 

 

Verified Customer on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Teamwork!"
Recall for safety.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/15/2017 11:24 AM
Cary F. at Bentley Hyundai responded on 12/15/2017

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

 

Verified Customer on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Went the extra mile"
My repair was technically just outside of component covered by warranty. However, my service rep and shop manager went the extra mile and convinced corporate to cover the work. Nothing instills loyalty more. Thanks Bentley!
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 12/13/2017
Service Type: Repair
Review Created: 12/15/2017 09:49 AM
Cary F. at Bentley Hyundai responded on 12/15/2017

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

George P. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great people to work with. Always take good care of customer.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/15/2017 06:52 AM
Cary F. at Bentley Hyundai responded on 12/15/2017

George, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”

Pat T. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service very good"
took care of my problems
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/11/2017
Service Type: Repair
Review Created: 12/14/2017 08:24 PM
Cary F. at Bentley Hyundai responded on 12/15/2017

Pat, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

 

 

Teresa W. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"okay"
The employees at this dealership are always nice to me. But there is always an issue to be address in addition for what I requested for service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/14/2017 10:08 AM
Cary F. at Bentley Hyundai responded on 12/15/2017

Teresa, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

 

Gay B. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent service and customer accommodation"
Great service and people at Bentley Hyundai.
I trust Bentley to do their best for me and keep my car in top condition.
My Service Advisor exceeded my expectations in communicating with me concerning needed repairs, and
kept my imposition during those repairs at a minimum.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/12/2017 06:10 PM
Cary F. at Bentley Hyundai responded on 12/13/2017

Gay, Thank you for visiting Bentley Hyundai for your service. We appreciate your business and value your time.

Barry R. on 12/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Goodtimes @ Bentley!"
Very professional service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/12/2017 12:15 PM
Cary F. at Bentley Hyundai responded on 12/12/2017

Barry, Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

 

Richard C. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
Have nothing but great to say from the day buying my first Hyundai to having first service experience here recently
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/09/2017
Service Type: Maintenance
Review Created: 12/12/2017 09:50 AM
Cary F. at Bentley Hyundai responded on 12/12/2017

Richard, Thank you for taking the time to give us such a nice review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval. Thank you again.

 

Bryan D. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
I would recommend this place to everyone that like a great customer service experience.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/10/2017 08:17 AM
Cary F. at Bentley Hyundai responded on 12/11/2017

Bryan, Thank you for taking the time to give us such a nice review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval. Thank you again.

 

Alethia B. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly & efficient"
Always very clean and friendly.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/09/2017 08:59 PM
Cary F. at Bentley Hyundai responded on 12/11/2017

Alethia, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

 

Melinda B. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms."
The only negative I would say is that I left my car on Thursday. I went to pick it up Friday and had to wait. I came around 4 Friday.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/09/2017 06:31 PM
Cary F. at Bentley Hyundai responded on 12/11/2017

Melinda, We apologize that we didn’t meet or exceed your expectations.  Thank you for taking your time to let us know.

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