Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

2872 Reviews

ReScore Reviews™ (75)

ReScore
Overall Rating 4.61333/5Overall Rating 4.61333/5Overall Rating 4.61333/5Overall Rating 4.61333/5rating 4.61333
Original
Overall Rating 2.1333299/5Overall Rating 2.1333299/5rating 2.1333299rating 2.1333299rating 2.1333299
96% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


Verified Customer
Huntsville, AL
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Genesis Service Experience
Great service.
CARY F., Service Manager from Bentley Hyundai responded on 10/15/2018

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time. Thank you again.


CH
Cynthia H.
Madison, AL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
10
Quick and friendly service
CARY F., Service Manager from Bentley Hyundai responded on 10/15/2018

Cynthia, Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time. Thank you again.


JH
Jonathan H.
Huntsville, AL
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Great Service
The service is Awesome. My service technician was so nice and she went out of here way to see that everything was taken care of on my vehicle.
CARY F., Service Manager from Bentley Hyundai responded on 10/15/2018

Jonathan, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

 


Verified Customer
Madison, AL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Friendly
Associates are friendly and helpful.
CARY F., Service Manager from Bentley Hyundai responded on 10/13/2018

Thank you for allowing us the opportunity to earn your business. We appreciate your time and loyalty. Enjoy your Hyundai.
 


TB
Thomas B.
Harvest, AL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great service
I was in and out in no time. This is the 2nd oil change for my car. Everyone is so nice and friendly.
CARY F., Service Manager from Bentley Hyundai responded on 10/13/2018

Thomas, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,
 “We Make It Happen”.


SF
Steven F.
Harvest, AL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great speedy service
Dropped my car off at 7am for an oil change and they called me at 8am saying it was finished. Everyone was so nice and welcoming as always.
CARY F., Service Manager from Bentley Hyundai responded on 10/13/2018

Steven, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,
 “We Make It Happen”.


TF
Thomas F.
Wetumpka, AL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Out of town service
I was visiting in Huntsville from Wetumpka and had the misfortune of having tire trouble that required me to look for a replacement tire. On Sunday I was unsuccessful in finding a tire so I showed up at Bentley Hyundai when they opened for service business. I was very happy with the way I was greeted and the way they handled the situation. I was on the road with a new tire very quickly.
CARY F., Service Manager from Bentley Hyundai responded on 10/13/2018

Thomas, Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval. Thank you again.


CN
Charles N.
Huntsville, AL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
First Oil Change
What a great first experience with the service department. I was able to make a same day appointment for an oil change. They got me in at my appointment time and out in less than an hour and that included rotating my tires.
CARY F., Service Manager from Bentley Hyundai responded on 10/12/2018

Charles, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

 


SA
Samuel A.
Huntsville, AL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Regularly scheduled maintenance
Brought the Tucson in for its regularly scheduled maintenance and as usual received professional and timely service. Kudos to Nathan service rep, who took care of us, thx
CARY F., Service Manager from Bentley Hyundai responded on 10/12/2018

Samuel, Thank you for taking the time to give us such a nice review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval. Thank you again.


DW
Dianne W.
Hartselle, AL
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great customer service
Always feel that I'm completely taken care of in a very friendly environment. Have been dealing with Lori Wangenstein for years and she is excellent help each time.
CARY F., Service Manager from Bentley Hyundai responded on 10/12/2018

Dianne, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.


TH
Terry H.
Huntsville, AL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great Customer Service
Lori does a great job making sure my vehicle is taken care of. Always friendly and smiling.
CARY F., Service Manager from Bentley Hyundai responded on 10/12/2018

Terry, Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time. Thank you again.

 

 


JB
James B.
Huntsville, AL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great service and even better people!
Always have a great experience when we have our cars in for maintenance. Never any surprises and we get the car back when they say they will.
CARY F., Service Manager from Bentley Hyundai responded on 10/11/2018

James, Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval. Thank you again.


EG
Eric G.
Huntsville, AL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great as alway
Great customer service as always.
CARY F., Service Manager from Bentley Hyundai responded on 10/11/2018

Eric, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.


JP
James P.
Huntsville, AL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Good service from good people
Good customer service from the mechanics and the service advisors.
CARY F., Service Manager from Bentley Hyundai responded on 10/10/2018

James, Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time. Thank you again.


CC
Cheryl C.
New Market, AL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Great service
I was 30 minutes early for my service appointment, they took me right on back and finished up early. Great service!

A friend saw my car a couple of weeks ago and decided to get themselves two cars from Bentley.
CARY F., Service Manager from Bentley Hyundai responded on 10/10/2018

Cheryl, Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval. Thank you again.

 


Verified Customer
Huntsville, AL
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Fast service
Got super fast service on the same day I requested it.
CARY F., Service Manager from Bentley Hyundai responded on 10/09/2018

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

 


BM
Bob M.
Arley, AL
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Excellent service and salesman
Great all around
CARY F., Service Manager from Bentley Hyundai responded on 10/09/2018

Bob, Thank you for allowing us the opportunity to earn your business. We appreciate your time and loyalty. Enjoy your Hyundai and we’ll see you for your next service.


Verified Customer
Madison, AL
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Great Customer Service
Always friendly always on time service...
CARY F., Service Manager from Bentley Hyundai responded on 10/09/2018

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time. Thank you again.

 


JD
Jim D.
Owens Cross Roads, AL
2013 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Consistent
I have 4 Of your cars in the driveway. The product across the board is high quality and a good value for the money. Service at the Bentley Group wether in Florence or Huntsville Alabama is always excellent. Repairs and service are done right the first time with no surprises. Customer service always excellent. A ride home without a long wait or a loaner and the car is returned cleaner than when we drop it off.
CARY F., Service Manager from Bentley Hyundai responded on 10/09/2018

Jim, Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval. Thank you again.

 


Verified Customer
Harvest, AL
2011 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Good Job
Service was prompt and the repair personnel were professional.
CARY F., Service Manager from Bentley Hyundai responded on 10/09/2018

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.