Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2472 Reviews

ReScore Reviews™ (65)

ReScore
Overall Rating 4.6000023/5Overall Rating 4.6000023/5Overall Rating 4.6000023/5Overall Rating 4.6000023/5rating 4.6000023
Original
Overall Rating 2.1093738/5Overall Rating 2.1093738/5rating 2.1093738rating 2.1093738rating 2.1093738
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


NB
Nicholas B.
Athens, AL
2013 Hyundai Genesis Co
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Great service
Always get great service I trust
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CARY F., Service Manager from Bentley Hyundai responded on 05/25/2018

Nicholas, Thank you for allowing us the opportunity to earn your business. We appreciate your time and loyalty. Enjoy your Hyundai.

 


Anonymous avatar
Verified Customer
Huntsville, AL
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Excellent service / attention to detail
A pleasure to work with folks ay Bentley Hyundai
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CARY F., Service Manager from Bentley Hyundai responded on 05/25/2018

Thank you for allowing us the opportunity to earn your business. We appreciate your time and loyalty. Enjoy your Hyundai.

 


MM
Margaret M.
Owens Cross Roads, AL
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
good employees
Good
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CARY F., Service Manager from Bentley Hyundai responded on 05/24/2018

Margaret, Thank you for allowing us the opportunity to earn your business. We appreciate your time and loyalty. Enjoy your Hyundai.


RC
Rebecca C.
Madison, AL
2011 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Check Engine LIght
The dealership was able to get me in and out in a timely manner
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CARY F., Service Manager from Bentley Hyundai responded on 05/24/2018

Rebecca, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.


Anonymous avatar
Verified Customer
Ducktown, TN
2017 Hyundai Sonata
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/23/2018 Category: Service
Ugh
Costly items added I did not want.
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CARY F., Service Manager from Bentley Hyundai responded on 05/24/2018

We apologize that we didn’t meet or exceed your expectations.  Thank you for taking your time to let us know. Hopefully you will give us another opportunity to earn your business.
 

 


BC
Becky C.
Huntsville, AL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
efficient service
They are prompt, professional, efficient, and a pleasant atmosphere.
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CARY F., Service Manager from Bentley Hyundai responded on 05/24/2018

Becky, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.


LW
Lawrence W.
Huntsville, AL
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Maintenance of Tuscon.
The fixed the car up so it runs well and the people are nice to deal with.
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CARY F., Service Manager from Bentley Hyundai responded on 05/24/2018

Lawrence, Thank you for allowing us the opportunity to earn your business. We appreciate your time and loyalty. Enjoy your Hyundai.

 


SS
Sandra S.
Owens Cross Roads, AL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Sandra Stephens
Excellent service and in a timely manner!
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CARY F., Service Manager from Bentley Hyundai responded on 05/24/2018

Sandra, Thank you for visiting Bentley Hyundai for your service. We appreciate your business and value your time.

 


CS
Carl S.
Huntsville, AL
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Service
Went as planned
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CARY F., Service Manager from Bentley Hyundai responded on 05/24/2018

Carl, Thank you for taking the time to give us this review. We value your time and appreciate your business.


Anonymous avatar
Verified Customer
Harvest, AL
2012 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Bentley Hyunda-Service
Stephanie called to inform me that the break pads on my daughter's vehicle were excesssively warn and notified me as soon as this was discovered. Even with putting on new break pads, the vehicle was available on time for pickup.
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CARY F., Service Manager from Bentley Hyundai responded on 05/23/2018

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

 


Anonymous avatar
Verified Customer
Huntsville, AL
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
great folks - great service
They don't try to up sell on extra repairs. Great waiting area with good WiFi.
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CARY F., Service Manager from Bentley Hyundai responded on 05/23/2018

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.


Anonymous avatar
Verified Customer
Laceys Spring, AL
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
.
.
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CARY F., Service Manager from Bentley Hyundai responded on 05/23/2018

Thank you for visiting Bentley Hyundai for your service. We appreciate your business and value your time.

 


MR
Michael R.
Huntsville, AL
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great job
Came in at appt time and they called me when finished.
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CARY F., Service Manager from Bentley Hyundai responded on 05/23/2018

Michael, Thank you for allowing us the opportunity to earn your business. We appreciate your time and loyalty. Enjoy your Hyundai.

 


DA
David A.
Madison, AL
2016 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Great Service
It was great and done quickly.

This portion is a pain and it should be optional.
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CARY F., Service Manager from Bentley Hyundai responded on 05/23/2018

David, Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!


RA
Robert A.
Cullman, AL
2018 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
PRICES ON VECHLES
IT WAS A PLEASANT EXPERIENCE
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CARY F., Service Manager from Bentley Hyundai responded on 05/23/2018

Robert, Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

 

 


DR
Dan R.
New Market, AL
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Good job
My problem was handled quickly and efficiently. Good work.
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CARY F., Service Manager from Bentley Hyundai responded on 05/23/2018

Dan, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

 


Anonymous avatar
Verified Customer
Madison, AL
2015 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Service and people
Great job, thank
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CARY F., Service Manager from Bentley Hyundai responded on 05/21/2018

Thank you for allowing us the opportunity to earn your business. We appreciate your time and loyalty. Enjoy your Hyundai.

 


TS
Tonea S.
Madison, AL
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Great customer service!
My car buying experience & service with Bently Hyundai has been excellent!!
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CARY F., Service Manager from Bentley Hyundai responded on 05/21/2018

Tonea, Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

 


RS
Richard S.
Huntsville, AL
2014 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Job well done!
Chris Ericsson and the service crew always take great care of my Azera. Brought it in for an oil change and tire rotation but Chris advised a throttle body service and then surprised me with a clean and waxed car! Talk about getting it back way better than when I left it with him!
He also checked and ordered an a update for the GPS and made sure to deduct the military discount.
Thank you to Chris and the Bentley Service team.
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CARY F., Service Manager from Bentley Hyundai responded on 05/18/2018

Richard, Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval. Thank you again.

 


Anonymous avatar
Verified Customer
Harvest, AL
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Excellent
Got the services I requested in a reasonable price and on time!
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CARY F., Service Manager from Bentley Hyundai responded on 05/17/2018

Thank you for allowing us the opportunity to earn your business. We appreciate your time and loyalty. Enjoy your Hyundai.