Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78
4.8

( 3966 Reviews )

ReScore Reviews™ (116)

ReScore
Overall Rating 4.5603444/5Overall Rating 4.5603444/5Overall Rating 4.5603444/5Overall Rating 4.5603444/5rating 4.5603444
Original
Overall Rating 2.224134/5Overall Rating 2.224134/5rating 2.224134rating 2.224134rating 2.224134
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JW
Jerry W.
Fyffe, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2019 Category: Service
Sonata service
Fast and courteous service took care of all my car’s needs quickly and efficiently!
CARY F., Service Manager from Bentley Hyundai responded on 11/13/2019

Hi Jerry,

Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

Cary


RG
Roland G.
Winchester, TN
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Good service as usual.
Arrived and work to be done was already on a work order. The car was taken in and service done in a timely manner. Transaction was smooth as usual.
CARY F., Service Manager from Bentley Hyundai responded on 11/13/2019

Hi Roland,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


DT
David T.
Owens Cross Roads, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Recent Service
Thanks to Chris and team for the wonderful service.
CARY F., Service Manager from Bentley Hyundai responded on 11/12/2019

Hi David,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


DS
Doris S.
Madison, AL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Service for my 2014 Santa Fe Sport
Nathan was very courteous and helpful with my service. The service was completed timely and without problems.
My questions concerning my car phone was answered and Nathan help set-up my connection with I-phone.
CARY F., Service Manager from Bentley Hyundai responded on 11/12/2019

Hi Doris,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


AB
Averell B.
Athens, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Great friendly people (service reps and sales reps)
Chris Erickson always answers my calls for service up to my expectations and promptly, always checks for any recalls and make sure what my car needs. Your waiting room is always nice and clean along with the restrooms, the coffee is always good, popcorn is good and vending machine has a very good selection.
CARY F., Service Manager from Bentley Hyundai responded on 11/11/2019

Hi Averell,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.

Thanks Again,

Cary


BR
Benedicta R.
Harvest, AL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Excellent service and great customer service experience
Nathan was great scheduling my routine service for my genesis and maintained open communication at all times. Ask for Nathan!
CARY F., Service Manager from Bentley Hyundai responded on 11/11/2019

Hi Benedicta,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


AF
Alan F.
New Market, AL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
My visit to Hyundai
As always they are friendly and respectful. My visit is always a good visit...very professional. Thank you.
CARY F., Service Manager from Bentley Hyundai responded on 11/11/2019

Hi Alan,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


WB
Willard B.
Madison, AL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
They are always helpful and keep you informed of what's going on.
Friendly people and good service.
CARY F., Service Manager from Bentley Hyundai responded on 11/08/2019

Hi Willard,

Thank you for visiting Bentley Hyundai for your service. We appreciate your business and value your time. We’ll see you for your next service.

Thanks Again,

Cary


RB
Roger B.
Huntsville, AL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Regular Maint.
Great service, skilled techs, helpful and friendly employees.
CARY F., Service Manager from Bentley Hyundai responded on 11/08/2019

Hi Roger,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


Verified Customer
Huntsville, AL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Customer
Friendly professional employees and service.
CARY F., Service Manager from Bentley Hyundai responded on 11/08/2019

Hi,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


RY
Richard Y.
New Market, AL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
So organized
Thank you Doug Morell
CARY F., Service Manager from Bentley Hyundai responded on 11/05/2019

Hi Richard,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary


JC
James C.
Huntsville, AL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Great dealership, great service !!!
Excellent service, friendly and most importantly, these folks know their vehicles !!!
CARY F., Service Manager from Bentley Hyundai responded on 11/05/2019

Hi James,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,
 “We Make It Happen”.
 
Thanks Again,
 
Cary


Verified Customer
Huntsville, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Great service!
Keep up the great work.
CARY F., Service Manager from Bentley Hyundai responded on 11/04/2019

Hi,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


CC
Chartease C.
Harvest, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Exceptional Service Every Time!!
Chris is awesome. The whole team is great. Hyundai will always have my business!!
CARY F., Service Manager from Bentley Hyundai responded on 11/01/2019

Hi Chartease,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


BM
Bob M.
Arley, AL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Great service
Always great service from everyone at Bentley Hyundai. Easy to schedule service & very knowledgeable employees. Best service in Huntsville. The service they give would make it hard to buy somewhere else.
CARY F., Service Manager from Bentley Hyundai responded on 11/01/2019

Hi Bob,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary


CK
Changhun K.
Madison, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Fast
Excellent
CARY F., Service Manager from Bentley Hyundai responded on 11/01/2019

Hi Changhun,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


Verified Customer
Madison, AL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Good car care and friendly staff.
Well organized service center. Has shuttle service or can use comfortable waiting area.
CARY F., Service Manager from Bentley Hyundai responded on 10/31/2019

Hi,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


LH
Lisa H.
Harvest, AL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Fast, friendly, great service
I explained all my needs & told them I could only do one project at a time. Even though all the concerns I had were not completely answered, they did provide friendly service. I would recommend your business!
CARY F., Service Manager from Bentley Hyundai responded on 10/31/2019

Hi Lisa,

Thank you for allowing us the opportunity to earn your business. We appreciate your time and loyalty. Enjoy your Hyundai and we’ll see you for your next service.

Thanks Again,

Cary


JD
Jerold D.
Harvest, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
the usual great service
I called at the last moment (late afternoon) to see if i could get an oil change. They were able to accomodate me the next morning. In addition, since they knew we would be traveling, they washed and vacuumed our vehicle and had it waiting for me when their shuttle picked me up. It is better than 'nice' to get such attention. But it is the usual experience with Bentley Hyundai!
CARY F., Service Manager from Bentley Hyundai responded on 10/30/2019

Hi Jerold,

Thank you for visiting Bentley Hyundai for your service. We appreciate your business and value your time. We’ll see you for your next service.

Thanks Again,

Cary


JW
James W.
Owens Cross Roads, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Customer service
Bentley Hyundai takes the stress out of maintaining your car and fair prices for out of warranty services.
CARY F., Service Manager from Bentley Hyundai responded on 10/29/2019

Hi James,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary