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Bentley Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,496 Reviews)
81
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
258
Total ReScores
4.6
ReScore Average
81
Net Promoter Score ®

Business Details

About

Bentley Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Bentley Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Bentley Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Bentley Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(256) 713-0505

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 1:00 PM
Sun
closed
* Central Time (US & Canada)
3805 University Drive Huntsville, AL 35816
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,496 Reviews)

MB
gravatar
Matthew B.
Athens, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/04/2023
0
Category: Service
Sales Rep Follow up
Purchased a vehicle for my 16 year old daughter. Super easy sale for the salesman. Knew what I wanted, how much I was willing to pay, and had bank check to purchase. Had the salesman send me pics, videos, and inspection report. Bought the vehicle site unseen. All was good for the first week.

5 days after purchasing the vehicle the battery died leaving my 16 year old daughter stranded. I was able to contact the sale rep who agreed to have the battery replaced. Their office was over an hour away from where she was and I told the rep if it was ok with them that I would purchase a battery and install it if they would reimburse me for it since we had only had the vehicle for 5 days. He agreed. I bought the battery ($250+), installed it, and sent him the receipts.

Weeks go by. No response. No check. I contact the rep. His response was that he submitted it to accounting. I asked for him to check up on it. He told me there was nothing he could do. More time goes by I follow up with him again. He tells me that accounting has the receipts. More time goes by. I follow up with him yet again. He quits responding to my messages.

If you weren't going to pay for the battery why agree to do so. I have copies of all the text messages and conversation. Unless this is resolved I will steer everyone away from their dealership.

Salesman: Lanney Parker
Cell Phone # 256-612-6646
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