94% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
My car was repaired in a very timely manner. Very satisfied!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/22/2018 03:46 PM
Guadalupe G. at Bert Ogden Hyundai responded on 02/23/2018

Good morning and thank you for the great survey, on behalf of all the Bert Ogden service team. 

Luis R. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Love the service at hyundai ,
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/22/2018 11:00 AM
Guadalupe G. at Bert Ogden Hyundai responded on 02/22/2018

Good afternoon and thank you for the great survey. 

Verified Customer on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great staff of people
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/18/2018 05:18 PM
Guadalupe G. at Bert Ogden Hyundai responded on 02/19/2018

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family. 

Narciso L. on 02/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Kind staff."
Good service but inconvenient time and place.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/13/2018 05:41 AM
Guadalupe G. at Bert Ogden Hyundai responded on 02/13/2018

Good afternoon and thank you for the survey. 

Clark V. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"PROFESSIONALISM"
LUPE AND HIS STAFF HAVE ALWAYS SHOWN GENUINE CONCERN WHEN DEALING WITH ME AS A CUSTOMER OF THE HYUNDAI PRODUCT. I'M GRATEFUL AND LOYAL TO THIS BRAND.


CLARK VIEGAS
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/12/2018 05:02 PM
Guadalupe G. at Bert Ogden Hyundai responded on 02/13/2018

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family. 

Verified Customer on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Went in for a simple recall and was resolved and given a heads up about upcoming service needed.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/08/2018 05:16 PM
Guadalupe G. at Bert Ogden Hyundai responded on 02/09/2018

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family. 

Carmel L. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing service"
Thank you Mr. Lupe For An Amazing Experiance. You Are The Bomb! Always Making Sure My Car Is Updated With Any Service Needed!!!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/07/2018 08:43 AM
Guadalupe G. at Bert Ogden Hyundai responded on 02/07/2018

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family. 

Donna M. on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficient"
Service manager very friendly, and service was done in timely manner.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/29/2018
Service Type: Repair
Review Created: 02/04/2018 05:03 PM
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Adrienne R. at Bert Ogden Hyundai responded on 02/05/2018

Good morning! Thank you for the 5 star review. We appreciate your business and look forward to helping you in the future for your service needs. Dale Gas!

Joan W. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No comment "
No comment
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/24/2018
Service Type: Maintenance
Review Created: 02/01/2018 05:41 PM
Guadalupe G. at Bert Ogden Hyundai responded on 02/02/2018

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family. 

Nathan B. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Hyundai service has been exceptional
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 01/30/2018 07:14 PM
Guadalupe G. at Bert Ogden Hyundai responded on 01/31/2018

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family. 

Belinda C. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Quick and efficient service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 01/30/2018 01:43 PM
Guadalupe G. at Bert Ogden Hyundai responded on 01/30/2018

Good afternoon and thank you for the great survey, on behalf of all the Bert Ogden family. 

Verified Customer on 01/29/2018
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Ehhh"
Was told previously no appointment was need then this time I was told I needed an appointment
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/23/2018
Service Type: Maintenance
Review Created: 01/29/2018 04:50 PM
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Adrienne R. at Bert Ogden Hyundai responded on 01/30/2018

Hello! I am sorry you felt your experience was only 2 stars. Due to an increased number of customers, as a courtesy, we do let everyone know that appointments take priority over walk-ins so that they can be aware of the possible increase in wait time. We do try and accomodate our walk-ins as quickly as possible. We hope to see you in the future for all your service needs. Dale Gas!

Verified Customer on 01/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Warranty Service"
Excellent warranty service. Once diagnosed, the part was ordered and my servce window planned. I drop my car the scheduled date at lunch time and it was ready before I left the office.

BO shuttled me back and forth my office. Awsome Service!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/23/2018
Service Type: Repair
Review Created: 01/29/2018 08:48 AM
Guadalupe G. at Bert Ogden Hyundai responded on 01/29/2018

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family. 

Verified Customer on 01/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Friendly people and ready to serve you !
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 01/22/2018
Service Type: Maintenance
Review Created: 01/28/2018 05:08 PM
Guadalupe G. at Bert Ogden Hyundai responded on 01/29/2018

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family.

Gabriela R. on 01/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Keep up the good work!!"
I had an appt. at 3pm ,but i had got there a but early but Wally was there waitng to greet me with a fiendly I also love the great atmosphere. I like how they're always ready to help you with any question one might have. Overall it was a great experience.
I highly recommended to my buddy already.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/23/2018
Service Type: Maintenance
Review Created: 01/27/2018 01:50 AM
Guadalupe G. at Bert Ogden Hyundai responded on 01/29/2018

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family.

Verified Customer on 01/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
I love that my oil/filter change takes less than 45 minutes and not hours like other dealerships.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/22/2018
Service Type: Repair
Review Created: 01/26/2018 10:20 AM
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Adrienne R. at Bert Ogden Hyundai responded on 01/26/2018

Hello! Thank you for your 5 star review and we would love to continue to be your first choice for oil changes and any other service needs. Dale Gas!

Verified Customer on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied with work done!"
Great experience...thank you.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/22/2018
Service Type: Repair
Review Created: 01/25/2018 06:43 PM
Guadalupe G. at Bert Ogden Hyundai responded on 01/26/2018

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family.

Verified Customer on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Fix"
Was greeted by friendly helpful employees. I am winter Texan from WIsconsin & was informed via my phone that a part needed replacing. My car was fixed quickly & I was on my way.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/22/2018
Service Type: Repair
Review Created: 01/25/2018 04:51 PM
Guadalupe G. at Bert Ogden Hyundai responded on 01/26/2018

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family.

Norbert E. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ruthie "
I am SO pleased with Wally and crew. They did an outstanding job on repair of my car. Appreciate the phone calls informing me of status
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 01/19/2018
Service Type: Repair
Review Created: 01/23/2018 01:03 PM
Guadalupe G. at Bert Ogden Hyundai responded on 01/23/2018

Good afternoon and thank you for the great survey, on behalf of all the Bert Ogden family. 

Verified Customer on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always have time to schedule my vehical. No excuses or long wait unless the service center notifies me ahead of time.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/22/2018 10:08 PM
Guadalupe G. at Bert Ogden Hyundai responded on 01/23/2018

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family. 

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