Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

81 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


AC
Annette C.
Normal, IL
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017
This Bimmer Car Care is Absolutely Awesome!!
Alex and his staff at Bimmer Car Care took great care of my bmw x5 and extended warm hospitality to me and my family! Alex took me out to his garage and showed what my problem was and got me and my family back on the road. We made home safely thanks to Bimmer Car Care! I highly recommend this place. They are honest and affordable!

PB
Phil B.
Chicago, IL
BMW M3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Phil said this business is flexible and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

RD
Ryan D.
Chicago, IL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2017
Excellent and Personal Service
Great service and fair prices. The shop solved my issue right away. I especially enjoyed talking directly to the mechanic about the resolved issues, which you don't find at many large scale dealership service shops.

KY
Kim Y.
Chicago, IL
BMW 535i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017
Great service, with reasonable prices.
Great service...Like the online scheduling and followup reminders

VM
Venice M.
Chicago, IL
BMW X5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2017 Category: Service
Venice said the business took care of him.
This review was collected via phone interview by Customer Research Inc.

LE
Linette E.
Chicago, IL
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2017 Category: Service
Linette said this business quickly diagnosed the problem and resolved it in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SO
Shedrene O.
Chicago, IL
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017
Satisfied Customer
My car was smoking I had talken it elsewhere where they couldn't figure out the problem. Took it to Alex who found the problem and had me back on the road the next day!!!

DG
Dinapolis G.
Shorewood, IL
BMW 535xi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017
Great service at reasonable price.
No compromise on the quality but way more affordable than the dealer. Thank you Alex!

TG
Timothy G.
Chicago, IL
MINI Cooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017
Convenient location and great customer service.
I was able to get my car in right away and it was completed that same afternoon.

GC
Geoff C.
Chicago, IL
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017
Superior customer service
Alex is awesome, went the extra mile to help me with an electrical malfunction in my 2001 X5.

TW
tramaine w.
BMW 330i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2017
Great Service!!!!
This a great shop and Alex provided great service to my car. I also like the location of his shop and I recommend all looking for an experienced BMW mechanic with quality work and affordable prices to check Alex and his shop out.

KB
Keith B.
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017
Great shop and great job
I had a couple of leaks in my X5 and Alex got me squared away in 1.5 days. The shop late ok'd great. Welcome to the neighborhood. Get the full dealer experience minus the dealer overpricing.

AD
Alicia D.
Chicago, IL
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017
The right place for my Bimmer
Ok, I have always taken my car to the BMW dealership for service for the last 3yrs, but when I googled BMW certified mechanic, Bimmer Car Care was listed. I called around 10am and spoke with John. I explained to him I went to GoodYear on 17 and Wabash on Sunday March 19 and a diagnostic test was performed. I also gave him the amount which was quoted to me. He then told me to bring my car in. I dropped my car off around 12:30 and spoke with Alex. Alex explained he has 15yrs of experience working on BMW. Alex then ran a diagnostic test on my car and compared it with GY. However, Alex told me what he wanted to do just to make sure it was necessary and asked if I could leave my car I told him yes and I was back home by 1:15. Alex called me the same day and told me he switch and cleaned my sensors and I could pick my car up. My CAR is running like a new BIMMER for the faction of the price GY was changing me!!!! I'm so happy I found this place. I'm done with BMW dealerships service department, this is my new service place. FYI the environment is exactly the same as BMW and the customer service is excellent!!!! I have recommended all my friends to Bimmer Car Care. Thanks John and Alex i love you guys.

DG
Dinapolis G.
Shorewood, IL
BMW 535xi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2017
Way better than the dealer!
Great service, affordable and fast. No more dealers for my car. Awesome experience.

PJ
Pierce J.
Chicago, IL
BMW 550i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017
2008 550i Repair
Friendly professional service. Fair prices. Clean organized work area.

NB
Nick B.
Chicago, IL
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017
Door Cylinder
Service was quick and well done!

CC
Charles C.
Chicago, IL
BMW 528xi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017
Excellent Car Care and Service
The service, the location, and the attention given me as the customer. I found Alex to thorough in explaining the problem areas relating to my vehicle and I felt comfortable knowing that my vehicle was in good hands. I will be returning for future car care!

AV
Alden V.
Chicago, IL
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Alden said Alex was very nice to deal with.
This review was collected via phone interview by Customer Research Inc.

MW
Mara W.
Chicago, IL
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2017
Great service!
Alex is very professional and thorough.

DG
Dinapolis G.
Shorewood, IL
BMW 535xi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2016
Awesome shop
Great quality work without the dealers prices. This will be my permanent shop from now on.

Displaying Review 61 - 80 of 81 in total