Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

138 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


JA
Julius A.
Chicago, IL
BMW X5
Verified Customer
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09/17/2018 Category: Service
Julius said service was efficient and the conversation was good.
This review was collected via phone interview by Customer Research Inc.

LT
Leo T.
Chicago, IL
BMW 3 Series
Verified Customer
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09/14/2018
Very helpful
Alex was very helpful and informative. He was able to diagnose the problem right away. He provided great customer service and was very easy to talk to.

MT
Marie T.
Chicago, IL
BMW X1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Hospitality
I was so excited to find out on Google that there was a BMW service company close to where I live and not in the Downtown Chicago area it made my day and then when I brought my BMW the workers were all so nice i neded to ask a few questions about my car they answered me with know hesitation
they were so polite and nice made me feel welcome and that's what I like about this company and I will always come back with my BMW this is the place for me !! Thank you

GH
Gregg H.
Chicago, IL
BMW 5 Series
Verified Customer
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08/27/2018
Great Service
Had problem around 9:30am last week. Problem dianosed and fixed by 4:30pm that same day. Great work.

LH
Lavonne H.
Chicago, IL
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
Five Star Service
Alex and Jeff are great mechanics! They are professional and will get you back on the road fast. I trust them and you can too.

SA
Stu A.
Chicago, IL
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018
Friendly staff and excellent servicd
Contacted BCC via Facebook messenger and was able to make an appointment, even rescheduled via Facebook! Great service and friendly staff. I’d definitely recommend BCC. They even gave me an exterior wash even with minor service.

FI
Fernando I.
Chicago, IL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Great service
Friendly staff, great service at a reasonable price. I was very satisfied with their work. Will definitely be returning for my future repairs and maintenance.

LL
Linda L.
Chicago, IL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
A+ BMW Mechanic
Thanks Alex and Freddy for taking terrific care of both my Bimmers. Your professionalism, knowledge and BMW expertise is greatly appreciated.

Verified Customer
Chicago, IL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
attentiveness to client, constant communication
Provided excellent client service, very knowledgeable about car's needs, was prompt in discussing any changes with the client.

TA
Tamer A.
Chicago, IL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
Good service, good price
Let's face it, owning a BMW is expensive. Fortunately, we have places like BCC to soften the blow.

I have taken my car to them twice so far for work: once to replace one HID headlight and the other for a bigger job of replacing a leaking oil filter gasket. Neither repair was cheap, but compared to dealers and some other shops, the price is very reasonable. The location is good, the office is nice, but most importantly the people are friendly and helpful. Mechanics do a good job of explaining the work. Estimates are clear and straightforward with no hidden charges. Quality of repair seems very good - as far as I know. Every time I have an issue with my car I shop around but find myself coming back to BCC.

Keep up the good work!

JH
Jeanine H.
Chicago, IL
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Great Service!
Love Bimmer. ALex and his staff is awesome. I don't take my Mini Cooper anywhere else! :)

PJ
Pierce J.
Chicago, IL
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018
Friendly and Professional Service
Bimmer Car Care provided friendly and professional service. Alex is knowledgeable and gives great advice. Good shop to do business with!!

RR
Roger R.
Chicago, IL
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Roger said the staff went above and beyond to help him out.
This review was collected via phone interview by Customer Research Inc.

AG
Andrew G.
Chicago, IL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Fast service
Alex, was awesome, I only had four hours to have sporadic brake light malfunction problem solved. He fit me in, and found aftermarket bulbs and replaced them no charge except for diagnostic fee. Car was done in a few hours and I was back in business.

MG
Mistry G.
Chicago, IL
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Mistry said the staff was very professional and provided good customer service. They answered all of her questions.
This review was collected via phone interview by Customer Research Inc.

TG
Timothy G.
Chicago, IL
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Dependable Service
Alex is always a class act! They continue to do great work.

AS
Anthany S.
Chicago, IL
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Anthany said the employees were personable and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

LH
Lisa H.
Chicago, IL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018
Service
I love love love them. Very professional!!! Service is 5 stars!!!!

SK
Sukh K.
Illinois
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2018 Category: Service
Sukh said they were responsive and pretty straight forward but a little expensive.
This review was collected via phone interview by Customer Research Inc.

LR
Lakshmanan R.
Chicago, IL
BMW 2 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
Excellent service once again @ great price
Had 2 flat tires on my 228i. Purchased my run flats off of Tirerack and took it in and the pricing was just awesome. I am going to be a regular customer here for future mods!!

Displaying Review 61 - 80 of 138 in total