Bimmer Car Care

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312-794-5030
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Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(208 Reviews)
5 star
94%
4 star
4%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review 16 days ago

Reviews

TG
Tommy G.
Hammond, IN
BMW 5 Series
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/26/2017 Category: Service
Tommy said the mechanics at this business mis-diagnosed his vehicle and they charged him for a repair that did not resolve the issue he's having. He would like a refund and he would like his vehicle to be repaired properly.
GC
Greg C.
Chicago, IL
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/07/2019
Engine light and vibration
I took the car in. I got it back under 24 hours and roughly $800. The engine light went back on the next day and the vibration is still there
Recommended
LH
Lavonne H.
Chicago, IL
BMW X3
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2020
Alex and Freddy!! If you work with one of the brothers, you will be in good hands
Started going to BC in 2015! Great service! Great technicians! Honest and Fair! Ask for Alex or Freddy!
Recommended
SC
Seth C.
Chicago, IL
BMW X5
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/23/2020
Less than half the price of the dealership
Alex answered all of my questions and the customer service was excellent. I didn't give them five stars just because I'm waiting to see how the work holds up.
Recommended
AB
Arvanette B.
Chicago, IL
BMW 3 Series
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2019
Convenient
Friendly and Excellent service
Recommended
GA
Gaylon A.
Chicago, IL
BMW 3 Series
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/03/2019
First time customer
Great service.
Recommended
NC
Newton C.
Chicago, IL
BMW X5
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2019
Good location
Very courteous, well informative like the idea of appt only
Recommended
SK
Sukh K.
Illinois
BMW 5 Series
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/08/2018 Category: Service
Sukh said they were responsive and pretty straight forward but a little expensive.
Recommended
KY
Kim Y.
Chicago, IL
BMW 5 Series
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/22/2017
Gurgling Soubd
Always good working woth Alex and his team. However, after a water pump replacement is it normal to hear a "gurling"/"sloshing" sound after the first few drives after replacement?
Recommended
Alex M. from Bimmer Car Care responded on 11/27/2017

Hi Kim -

Thanks so much for being a valued customer at Bimmer Car Care. We didn't notice any sounds that are abnormal at the time of the test drive. We are committed to keeping our customers satisfied, so please let us know when you can bring the car back to us and we can look into this sound you are describing. Feel free to call us at 312-794-5030 or email service@bimmercarcare.com to get this scheduled for you. 

Thanks so much for your business. 

Bimmer Car Care 

LV
lilly v.
Chicago, IL
BMW X3
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/09/2017
first class service
First class service -- I appreciate the professional service and warranty
Recommended
VM
Venice M.
Chicago, IL
BMW X5
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2017 Category: Service
Venice said the business took care of him.
Recommended
Verified Customer
Chicago, IL
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2020
Always great service
Reliable, friendly professionals. A pleasure to do business with.
Recommended
PB
Patrick B.
Chicago, IL
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
Excellent service
Scheduling, estimate and service were outstanding
Recommended
CD
Charles D.
Chicago, IL
BMW X5
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Great service
Alex and his staff provide prompt, courteous, and professional service - worked on my vehicle within my schedule restrictions. Highly recommended!
Recommended
GA
Gaylon A.
Chicago, IL
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
oil change
great timely service
Recommended
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