Bimmer Car Care

Tommy said the mechanics at this business mis-diagnosed his vehicle and they charged him for a repair that did not resolve the issue he's having. He would like a refund and he would like his vehicle to be repaired properly.

I drove up about 915am the manager check me in, was told it would be a few hours. I called at 130pm pick it up at 2pm, was charged $212 for my oil change my extended warranty was not notified $45 off was suppose to be applied to my bill..

I was a bit bothered by notifications for appointments I didn't schedule over the past month, by both text and email. They were an nuisance. And when I did schedule my maintenance service appointment, I know this my sound petty, I was really disappointed by the lack of car wash. In general, the car washes I've received from you aren't great, but to charge for a premium product and not deliver on the most basic of services was a bit of a downer. I am a first responder; I feel my work has not been compromised in this difficult time, and I don't appreciate compromises on the work I expect to receive. I've recommended you all to colleagues, but now... I dunno.

Not transparent with the billing

I took the car in. I got it back under 24 hours and roughly $800. The engine light went back on the next day and the vibration is still there

This experience was above average because of the great communication regarding what the issue was, timeline for repair and the exact cost.

Great work and customer service! I just love those guys.

Everyone is accessible and very helpful. Excellent repair service.

i appreciate the service. friendly and timely response

Daniel said it was a perfect job, but they said he had an oil leak and it would cost $900 to replace the oil pan, but he took it to another place that told him he does not have an oil leak.

Work is done with care

Super friendly, Extremely knowledgeable and Customer focused. Didn’t miss a single detail. Happy to have found Bimmer Car Care...my new home for all my car care needs.

Thanks!!!!!

COVID-19 Era... I appreciate the professionalism, communication and attention to detail given by the team at Bimmer Car Care. I received several courtesy calls and updates about my car and the status. They made me aware of how operations were changing due to COVID-19 precautions and mandates. Alex was very helpful and I appreciate it.

Started going to BC in 2015! Great service! Great technicians! Honest and Fair! Ask for Alex or Freddy!

Alex answered all of my questions and the customer service was excellent. I didn't give them five stars just because I'm waiting to see how the work holds up.