Carnovale Car Care

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727-347-7676
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Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84
4.8

( 544 Reviews )

5 star
89%
4 star
8%
3 star
<1%
2 star
<1%
1 star
1%

ReScore Reviews™ (3)

ReScore
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
98% Would Recommend
Latest Review 6 days ago

Reviews

BB
Brian B.
Saint Petersburg, FL
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Excellent customer service
They show and explain any issues with the car and make recommendations with options for repair and/or cost.
Recommended
Ross C., General Manager from Carnovale Car Care responded on 11/14/2019

Glad we could help! 

Ross Carnovale
General Manager
(727)347-7676
RS
Randy S.
Gulfport, FL
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Always reliable
Very good service. I just wish we didn't have to have our car repaired!
Recommended
Ross C., General Manager from Carnovale Car Care responded on 11/07/2019

Glad we could help you in your time of need! 

Ross Carnovale
General Manager
(727)347-7676
BL
Bette L.
Gulfport, FL
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Bette said they are close to her house, They took good care of her vehicle. She is a widow and feels like they are honest and she can trust them.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 11/05/2019

Thank you for the kind words! Glad we could help. 

Ross Carnovale
General Manager
(727)347-7676
DL
Donald L.
Gulfport, FL
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019
Reliable servive!
They're always prompt, courteous and provide excellent service.
Recommended
Ross C., General Manager from Carnovale Car Care responded on 11/04/2019

Thank you Donald! 

Ross Carnovale
General Manager
(727)347-7676
LZ
Lisa Z.
Treasure Island, FL
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Lisa said they fixed everything and she was very happy.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 10/31/2019

Thanks Lisa! 

Ross Carnovale
General Manager
(727)347-7676
TT
Ted T.
Saint Petersburg, FL
Mercedes-Benz E250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019
trustworthy and good service!!
the management team is the best!! mechanics are very experienced!!
Recommended
Ross C., General Manager from Carnovale Car Care responded on 10/28/2019

Thanks Ted! 

Ross Carnovale
General Manager
(727)347-7676
PE
Paul E.
Treasure Island, FL
Lexus RX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Lexus 20,000 mile
As usual a great experience bringing my car in. A vey clean garage that does timely work without trying to sell or fix things that don't need to be fixed.
Recommended
Ross C., General Manager from Carnovale Car Care responded on 10/24/2019

Thank you Paul! 

Ross Carnovale
General Manager
(727)347-7676
EJ
Ernie J.
Gulfport, FL
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Ernie said they always do a wonderful job. He said Frank is doing a wonderful job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 10/15/2019

Thank you!

Ross Carnovale
General Manager
(727)347-7676
DC
Don C.
Saint Petersburg, FL
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Don said that they are good. He called them and they got him right away. He didn't have to wait. Don was in and out.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 09/16/2019

Glad we could help! 

Ross Carnovale
General Manager
(727)347-7676
PI
Paul I.
Saint Petersburg, FL
Mercedes-Benz G63 AMG
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Paul said the service was great and he can trust the employees.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 09/16/2019

Thank you Paul! 

Ross Carnovale
General Manager
(727)347-7676
JR
John R.
Florida
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
John said the service was excellent. The work was done at a good value.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 08/16/2019

Thank You! Glad we got it all fixed. 

Ross Carnovale
General Manager
(727)347-7676
MH
Mary H.
St. Petersburg, FL
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Mary said the person who answered the phone told her that the business opens at 7. She got there at 7:30 and she had to sit there awhile. She said they shouldn't say they are open before they are. She added the owner and his son were polite and made her feel welcome. They were finished in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 08/16/2019

Sorry about that Mary, we open a 8am M-F. I'm glad we were able to fix your vehicle quickly. 

Ross Carnovale
General Manager
(727)347-7676
RS
Randy S.
South Pasadena, FL
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019
Very reliable!
Replaced the underpanel on our car. Great job. Always professional, friendly and did a great job!
Recommended
Ross C., General Manager from Carnovale Car Care responded on 08/02/2019

Thank you Randy!

Ross Carnovale
General Manager
(727)347-7676
EJ
Ernie J.
Gulfport, FL
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Ernie said that the place and Frank did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 07/30/2019

Thank you! 

Ross Carnovale
General Manager
(727)347-7676
DG
Dick G.
St. Petersburg, FL
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Dick said the business had prompt service, it was expensive, but the staff got the work done. He stated it was good work, but he paid for it.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 07/16/2019

Thank you Dick! 

Ross Carnovale
General Manager
(727)347-7676
MN
Mike N.
Florida
Volkswagen Touareg 2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Mike said the service was awesome.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 07/16/2019

Thanks Mike! 

Ross Carnovale
General Manager
(727)347-7676
PE
Paul E.
Treasure Island, FL
Lexus RX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
15,000 Mile
This place never ceases to amaze me. Started going there with an antique Jaguar and it has never run so well. Not happy with my dealings with Lexus of Clearwater so stopped to see Frank and ask if they could service my Lexus. He said yes so wanted to schedule an appointment. This is 3:30 in the afternoon. Frank says give me the keys and I was out before 4 and my bill was probably 20-30 dollars less than Jiffy Lube.
Very clean waiting room and rest rooms. Just a first class operation!
Recommended
Ross C., General Manager from Carnovale Car Care responded on 07/16/2019

Thank you Paul! 

Ross Carnovale
General Manager
(727)347-7676
NS
Neil S.
Treasure Island, FL
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
people and location
the management always explains any issues then follow through with expeditious service. I am always pleased with the results. this is the first time that I have kept a car over 10 years and I have every confidence that the advice, repairs and treatment are in my best interest.

thank you.
Recommended
Ross C., General Manager from Carnovale Car Care responded on 06/20/2019

Thank you Neil, Glad we can help. 

Ross Carnovale
General Manager
(727)347-7676
RS
Randy S.
Gulfport, FL
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Great service
We always take our BMW there for repair because we know we will receive great service and reliable workmanship. Two things that aren't always easy to find. Highly recommended!
Recommended
Ross C., General Manager from Carnovale Car Care responded on 06/14/2019

Thank you Randy! 

Ross Carnovale
General Manager
(727)347-7676
JC
Jeremiah C.
St. Petersburg, FL
Mercedes-Benz SLK
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Excellence in car care
This family owned shop is first class. Very knowledgeable, professional and helpful people and great service. Even though my car is under warranty, I’d rather take it to CCC for oil changes, tires, etc. because I’m confident it will be done correctly. I recommend them exclusively to my neighbors and friends.
Recommended
Ross C., General Manager from Carnovale Car Care responded on 06/13/2019

Thank you Jeremiah! 

Ross Carnovale
General Manager
(727)347-7676
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