Casis Village Shell

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512-478-1905
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Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0

(535 Reviews)
5 star
97%
4 star
1%
3 star
<1%
2 star
<1%
1 star
<1%
100% Would Recommend
86% Business Response
Latest Review 3 days ago

Reviews

MS
Matt S.
Chevrolet Suburban
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Great Service as always
Scott and Co make everything easy. Up front about pricing and move quickly. Service is always top notch.
Recommended
LG
Louis/Kate G.
Austin, TX
Land Rover LR3
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Friendliness and professionalism
Took care of me in less than an hour and very helpful as always.
Recommended
HB
Helen B.
Toyota Highlander
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Great service
Great service, friendly, prompt attention.
Recommended
CC
Carol Kevin C.
Lexus CT 200h
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
Such amazing customer service
My car tire had a nail in it and was leaking air- all of the staff was so helpful and patient with me (being a minor) to contact my parents and get the go ahead for a patch up. Extremely fast repair and the absolute nicest people around!!
Recommended
Verified Customer
Austin, TX
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020
Each and everyone if your employees -,with all their professional expertise are the Best. They should be recognized and acknowledged and ackniwled for their care kindness and concern. As a client i truly appreciste them
Each and everyone if your employees -,with all their professional expertise are the Best. They should be recognized and acknowledged and ackniwled for their care kindness and concern. As a client i truly appreciste them
Recommended
KB
Klaus B.
Austin, TX
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020
Competent & Helpful People
Competent and Helpful People
Recommended
LG
Lori G.
Texas
Chevrolet Tahoe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020 Category: Service
Lori said the service was super fast.
Recommended
BM
Brent M.
Austin, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020
Quality work and communication every time
Trust is a huge factor when dealing with cars and I trust Casis Village Shell. Scott and his team are great at communicating timelines, work that needs to be done, work to think about for the future and providing a fair price.
Recommended
KF
Kathleen F.
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
Great Neighborhood Full Service
It’s nice to have a neighborhood station that knows the customers and goes beyond to fulfill their needs.
Recommended
BD
Bianca D.
Austin, TX
Hyundai Elantra GT
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
Great service
Quick and competent.
Recommended
JM
Jeff M.
Austin, TX
Toyota Sequoia
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
Great staff and service
We have been taking our cars to casis shell for 20 years. This week it was oil change and tire rotation.
Recommended
Verified Customer
Jeep Cherokee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020
Great shop!
My whole family has taken our cars here for years. Always great work!
Recommended
Verified Customer
Austin, TX
Ford Explorer
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019
Reliable and friendly
We can always count on Casis Shell.
Recommended
RS
Rita / Sandy/Andrew S.
Austin, TX
Lexus GX 470
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2019
Awesome service & friendly staff. Highly recommend
Best service in Austin.
Recommended
Scott W., Manager from Casis Village Shell responded on 12/30/2019

Thank you for the many years of service and for all the referrals.  I hope you have a great New Years.

HB
Holly B.
GMC Yukon XL
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2019
My favorite place!
The best and friendliest oil change in town. Very knowledgeable and also kind enough to explain car problems to me. : )
Recommended
Scott W., Manager from Casis Village Shell responded on 12/30/2019

Thank you for the great review.  I hope GM will help with the misfire issue, but if not, let us know.  I hope you have a great New Years.

Displaying Review 46 - 60 of 535 in total