Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1701 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5rating 4.35
Original
Overall Rating 2.05/5Overall Rating 2.05/5rating 2.05rating 2.05rating 2.05
91% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


MG
Michael G.
Wappingers Falls, NY
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
problem
took my santa fe sport in for service they over filled my oil& brake fluid they said it was no big deal. if this is correct then why do they have max lines for how much fluid should be put in
JOHN N., service manager from Central Avenue Hyundai responded on 10/16/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
White Plains, NY
2010 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Friendly, reliable staff.Great
Great service.
JOHN N., service manager from Central Avenue Hyundai responded on 10/16/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MO
Marie O.
Irvington, NY
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Evi & the team are great, delightful
Thank you for everything... it's always painless
JOHN N., service manager from Central Avenue Hyundai responded on 10/16/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

AS
Arnold S.
Bronxville, NY
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Convenient and ease of making appointment
Service representative was pleasant and took care of my first routine service maintenance.
JOHN N., service manager from Central Avenue Hyundai responded on 10/16/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

SB
Steven B.
Sleepy Hollow, NY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Excellent service!
Came into service center with "check engine" light illuminated. Service team diagnosed the problem, made repairs, and had me back on the road in less than one hour. Outstanding!!
JOHN N., service manager from Central Avenue Hyundai responded on 10/16/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RF
Reginald F.
Mount Kisco, NY
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
The employees at Hyundai
I have had great success taking my car to Hyundai I just wish I had purchased a better vehicle than the one I own. I believe this car had been sitting on the lot for a while and am a bit disappointed with its performance. Hyundai used poor quality for the medal so my car although it's only five years old the hood is rusting. Called the Hyundai Corporate office to talk about my issues since I purchased the car and they were not interested. No knock on their employees since they have to work there but I wish I would have gotten better results.
JOHN N., service manager from Central Avenue Hyundai responded on 10/16/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

KM
Kathleen M.
Hawthorne, NY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great customer service!
Fast service appointment and friendly and knowledgeable service staff.
JOHN N., service manager from Central Avenue Hyundai responded on 10/16/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Yonkers, NY
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Good Service
The service was good and timely. Everyone was polite. It was a busy day but, my service was completed in a timely manner.
JOHN N., service manager from Central Avenue Hyundai responded on 10/16/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Armonk, NY
2012 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/12/2018 Category: Service
Too long to diagnose and perform major power train warranty repair.
A failed turbocharger and an intercooler resulted in my car being in the shop for five days for a repair that should have taken three at the most. The service manager, reportedly, was pulling the technician off of my car to work on other cars, presumably because the hourly rate paid for regular service is higher than that paid for warranty serivce.
JOHN N., service manager from Central Avenue Hyundai responded on 10/16/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

FT
Felice T.
Bronx, NY
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Prompt Service
They are prompt, friendly, and knowledgeable. I like going there.
JOHN N., service manager from Central Avenue Hyundai responded on 10/16/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
White Plains, NY
2004 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Discount Not Taken
xxxxx
JOHN N., service manager from Central Avenue Hyundai responded on 10/12/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MH
Michele H.
Holmes, NY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
The service advisor. She is so nice and caring.
As always I am very satisfied and always can count on getting done and on my way as promised. I never worry about additional things being added that are not necessary.
JOHN N., service manager from Central Avenue Hyundai responded on 10/12/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

SK
Steven K.
Bronx, NY
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
EXCELLENT
I have been there for over 3 years now and the service is exceptional. Everyone is nice and pleasant to talk with and they can't do enough for you.
JOHN N., service manager from Central Avenue Hyundai responded on 10/12/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Yonkers, NY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Service for leased car
Promptly serviced my car and got to work on time . Awesome job guys! Will return to this dealership to get a new leased car!
JOHN N., service manager from Central Avenue Hyundai responded on 10/11/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

PR
Paul R.
White Plains, NY
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Always friendly
Always good to me with every service. If there is anything wrong with my car they explain it. And we get to the bottom of it. Ebby, Peter, and John are all amazing.
JOHN N., service manager from Central Avenue Hyundai responded on 10/11/2018

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MO
Michelle O.
Rye, NY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Quick friendly service
The service was quick and efficient. Very nice friendly staff. Plus they offered bagels which was good since I had not eaten..
JOHN N., service manager from Central Avenue Hyundai responded on 10/11/2018

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JS
Joseph S.
Yonkers, NY
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
good services
the employees
JOHN N., service manager from Central Avenue Hyundai responded on 10/10/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

FR
Frank R.
Mount Vernon, NY
2012 Hyundai Genesis
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/10/2018 Category: Service
Doing well as a shoe-string operation.
Jam-packed parking lot because their inventory is also parked there.
Apparently only one master mechanic on staff, which makes a tough diagnoses very time-consuming.
Very difficult to reach service "administrator" by telephone.
Good point; gave me a "loaner" for my 2nd weekend without my own wheels.
Good touch; free coffee & bagels in customer lounge.
Questionable outcome; the defective transmission part is not covered by the power-train warrantee.
JOHN N., service manager from Central Avenue Hyundai responded on 10/11/2018

Thank you for taking the time to speak with me.

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
White Plains, NY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Great Customer Service
Customer Service was amazing. Staff was courteous and polite.
JOHN N., service manager from Central Avenue Hyundai responded on 10/10/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

AA
Adefisayo A.
Dobbs Ferry, NY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Amazing people, quick service, courteous agents, fresh bagels, friendly workers....
I cannot say enough nice things about the central Avenue Hyundai. In most organisations, people just 'act' nice but this guys really are! From Peter to Brett to the ladies that work in the backroom, to the gentleman that showed my son where the engine was…
They do take the time to explain and to help you to get the best that you could. They are also very efficient and quick.

I'm very sorry for the names of the other people I forgot but I have told everyone I know about Central Avenue Hyundai!
The bagels you get in the morning, while you wait are also wonderful.
JOHN N., service manager from Central Avenue Hyundai responded on 10/10/2018

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com