Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2220 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.3000027/5Overall Rating 4.3000027/5Overall Rating 4.3000027/5Overall Rating 4.3000027/5rating 4.3000027
Original
Overall Rating 1.93333/5rating 1.93333rating 1.93333rating 1.93333rating 1.93333
91% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


JL
James L.
Yonkers, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Top Notch Service
I will continue leasing a Hyundai because the customer service in the service department is top notch. I never leave disappointed, and am always accommodated with a ride to work when i drop my car off. None of my questions are ever left unanswered. I would recommended Hyundai service 100%
JOHN N., service manager from Central Avenue Hyundai responded on 07/19/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RC
Roy C.
White Plains, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2019 Category: Service
I thought the place was fine
Everything was fine
JOHN N., service manager from Central Avenue Hyundai responded on 07/18/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Katonah, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2019 Category: Service
You said it would take 1 hour for an inspection & for once it was done in time.
You're getting better in service time
JOHN N., service manager from Central Avenue Hyundai responded on 07/17/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JR
Jose R.
White Plains, NY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
fixes Engine
Exelent service
JOHN N., service manager from Central Avenue Hyundai responded on 07/17/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

EL
Ellen L.
White Plains, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
John, Evy, Michael & Technician with light hair & blue eyes!
The people I mentioned above are all PROFESSIONALS! I have been with them for 8 years, 2 Hyundai Sonata's and they are great!
JOHN N., service manager from Central Avenue Hyundai responded on 07/17/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Yonkers, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Service
Service department is great
JOHN N., service manager from Central Avenue Hyundai responded on 07/17/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

AD
Amanda D.
Verplanck, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Excellent Service from Evi!!
5 star service from Evi as always! Came in on a Saturday for my oil change and some recommended items and was in and out in no time! She’s the best!
JOHN N., service manager from Central Avenue Hyundai responded on 07/17/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

DS
Donna S.
New Rochelle, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Friendly and accommodating
Accommodating
JOHN N., service manager from Central Avenue Hyundai responded on 07/17/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

EA
Eric A.
New York, NY
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Service Manager John Nunziata is amazing! Knowledgeable, friendly, informative & professional!
Service Manager John Nunziata is amazing! Knowledgeable, friendly, informative & professional! If you leave him a message, he always calls you back. He is a man of his word. If John says he's going to do something, you can rest assured that it will be done. John always makes sure repairs and service are done properly and in a timely fashion. And he always keeps you up-to-date on the status of the job.

John is the reason why I keep coming back to Central Avenue Hyundai.
JOHN N., service manager from Central Avenue Hyundai responded on 07/17/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Hartsdale, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
first service
Efficient service and on time as scheduled
JOHN N., service manager from Central Avenue Hyundai responded on 07/16/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Bronx, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Oil change
I like that the intake and the job was fast
JOHN N., service manager from Central Avenue Hyundai responded on 07/16/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

BF
Barbara F.
Hartsdale, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
I was greeted quickly, waiting area was nice, and the car was done before expected!
See above
JOHN N., service manager from Central Avenue Hyundai responded on 07/16/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

KL
Kyounghee L.
Larchmont, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/15/2019 Category: Service
Time
It takes too long for changing engine oil.
JOHN N., service manager from Central Avenue Hyundai responded on 07/16/2019

Please contact John Nunziata to speak about your last service visit at 914-831-1500. Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

PR
Patricia R.
Yonkers, NY
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Amazing Service
I have been a customer of the Central Ave location for some time now and everyone is always great. My last visit was was different though as I had broken down on my way to work. Once I got the car going again I drive straight to the service center. The team is technically not supposed to take “walk ins” but they were so so nice to me and accommodating. Juan at the desk handled my appointment from beginning to end and seriously went above what he needed to. The gentleman that first signs you in was also so helpful. What was a stressful morning was turned around by this team and I really can’t say thank you enough. Juan and team really are the best and this is why I go to no other location.
JOHN N., service manager from Central Avenue Hyundai responded on 07/15/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JO
Jose O.
Yonkers, NY
2013 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2019 Category: Service
Battery drainage
Evi is GREAT! Took my car in for a battery drainage problem that I've tried trouble shooting myself by changing the battery (4x) and alternator. Afterteo days of troubleshooting they offered my a loaner to give them more time with the car. This was very impressive service that I did not expect. After a few more days they requested for a new alternator which I had clearly indicated was new. I was not prepared to drop $700 just to see if that's the problem and being that the alternator is new. Doesn't make sense since the drainage only occurs when the car is off. I can see it myself with a volt meter. More respectable if they just stated "we can't figure it out" instead of trail and error at my expense. Got to commend them though for the loaner while they tried to figure it out. Did I mention Evi is GREAT, provides top notch service. I'll keep going back as long as she's there.
JOHN N., service manager from Central Avenue Hyundai responded on 07/15/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Bronx, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2019 Category: Service
service
my first time coming to this location
JOHN N., service manager from Central Avenue Hyundai responded on 07/15/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Hastings On Hudson, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
bishkan
pushkin was alerted
JOHN N., service manager from Central Avenue Hyundai responded on 07/15/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Yonkers, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Service
Ggggg
JOHN N., service manager from Central Avenue Hyundai responded on 07/15/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

DV
Dennis V.
Bedford, NY
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
People know what they are doing.
Would go to this dealer but too far away for simple service.
JOHN N., service manager from Central Avenue Hyundai responded on 07/15/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RR
Richard R.
Bronx, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Best Service Department I’ve been to so far !!!
Professional staff, work done in a timely matter, for oil changes I’m usually in and out in an hour
JOHN N., service manager from Central Avenue Hyundai responded on 07/12/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com