Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1835 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 4.8048785/5Overall Rating 4.8048785/5Overall Rating 4.8048785/5Overall Rating 4.8048785/5rating 4.8048785
Original
Overall Rating 2.36585/5Overall Rating 2.36585/5rating 2.36585rating 2.36585rating 2.36585
97% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


CW
Cynthia W.
Willoughby, OH
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Very friendly
They are so friendly and helpful and they have a great place to relax while your car is being done and I love scheduling it online Ahead of time
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/20/2018

Good Afternoon Cynthia,

Thank you so much for taking the time to share your feedback and for the 5 star rating. We appreciate the opportunity to service you vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

JP
James P.
Burton, OH
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Always dependable
This is our second Sonata from Classic Hyundai and they are always polite, efficient, any repairs are done correctly.
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/20/2018

Good Morning James,

Thank you so much for taking the to share your positive feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle and your continued loyalty. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Eastlake, OH
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
friendly staff
Professional, clean
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/20/2018

Good Morning,

Thank you so much for taking the time to give us your feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

KA
Katlyn A.
Mentor, OH
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Service
Its hard to find great service and help today. Mark is a great service manager, what ever you are paying him, give him more. Not only is he a professional in what he does but attention to detail is great. I called and scheduled three of my hyundai's on Saturday, July 14th for same day service and he was able to service our needs on a busy Saturday. If I had a dealership, he would be on top of my list to recruit.
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/19/2018

Good Morning Katlyn,

Thank you so much for taking the time to share your feedback and for the kind words. Please let me know if there is anything you need. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Longboat Key, FL
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Very satisfied
Efficienr
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/18/2018

Good Morning,

Thank you so much for taking the time to share your feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

RD
Richard D.
Kirtland, OH
2006 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Satisfactory Visit
The work was completed in a timely manner. One repair task did not require any work (nothing wrong). I appreciate the honesty. The car did need a wash and having this done at delivery was a nice surprise. Overall great job.
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/18/2018

Good Morning Richard,

Thank you so much for taking the time to share your feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

JW
Judith W.
Willoughby, OH
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Service
The Service employees are very accommodating and friendly along with clean waiting and rest rooms
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/18/2018

Good Morning Judith,

Thank you so much for taking the time to share your feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Wickliffe, OH
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Fast service
Fast service
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/17/2018

Good Afternoon,

Thank you so much for taking the time to give us your feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

LM
Linda M.
Mentor, OH
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
very professional
very happy with car and service!

Linda McBride
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/17/2018

Good Afternoon Linda,

Thank you so much for taking the time to give us your feedback and for the 5 star rating We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Painesville, OH
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Excellent
Everyone went above and beyond
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/17/2018

Good Morning,

Thank you so much for taking the time to share your feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Conneaut, OH
2018 Hyundai Santa Fe S
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/16/2018 Category: Service
Swing & a miss.
Look- I dont want this published to the public. I just want you and Hyundai to know the problem. And that its not fixed.
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/18/2018

Good Afternoon,

Thank you for taking the time to give us your feedback. We appreciate the opportunity to service your vehicle.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

DC
Doris C.
Chardon, OH
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Good service environment.
Positive attitudes.
Efficient service.
Quality environment.
It is a pleasure to have my car serviced there.
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/16/2018

Good Morning Doris,

Thank you so much for taking the time to share your feedback and for your kind words. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai. 

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Fairport Harbor, OH
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Car service.
Sydney was my adviser. She was terrific. They got the job done quickly, and at a reasonable cost. A+
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/16/2018

Good Morning,

Thank you so much for taking the time to give us your feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

TB
Thomas B.
Concord Township, OH
2008 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Good Service
I have always taken my HYUNDAI to the dealership for oil changes and have always been pleased with the work. Now that my car is 10 yrs old, It is beginning to need more than just oil changes. I decided to continue to get my car serviced at the dealership. I was very pleased with the quality of the work, the length of time it took to complete the work, the price, and the people that work customer service are friendly, knowledgeable,, and eager to please.



.
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/16/2018

Good Morning,

Thank you so much for taking the time to share your positive feedback and for the 5 star rating. WE appreciate the opportunity to service your vehicle and your continued loyalty. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

PF
Patricia F.
Mentor, OH
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great service every time
Always friendly. Always courteous. Always done quickly and correctly.
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/16/2018

Good Morning Patricia,

Thank you so much for taking the time to share your kind words and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

DG
Dee G.
Mentor On The Lake, OH
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great service
Went for routine maintenance....done quickly and car was returned in immaculate condition.
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/16/2018

Good Morning Dee,

Thank you so much for taking the time to share your feedback. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

BB
Brian B.
Geneva, OH
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
No comments
No comments
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/16/2018

Good Morning Brian,

Thank you so so much for taking the time to share your feedback. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

RC
Regis C.
Mentor, OH
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Great service
Fast, courteous and professional.
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/13/2018

Good Morning Regis,

Thank you so much for taking the time to give us your feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

JZ
Judy Z.
Timberlake, OH
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Best Dealership I have ever dealt with!
The employees are wonderful and the service is great!!
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/11/2018

Good Afternoon,

Thank you so much for taking the time to give us your feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Mentor, OH
2012 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Repair
They do good work. Wish the car would not need so many repairs.
JENNIFER D B., Service Manager from Classic Hyundai responded on 07/11/2018

Good Morning,

Thank you so much for taking the time to give us your feedback. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740