Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

2484 Reviews

ReScore Reviews™ (50)

ReScore
Overall Rating 4.8199974/5Overall Rating 4.8199974/5Overall Rating 4.8199974/5Overall Rating 4.8199974/5rating 4.8199974
Original
Overall Rating 2.34/5Overall Rating 2.34/5rating 2.34rating 2.34rating 2.34
97% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


Verified Customer
Willoughby, OH
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Super Quick
This dealership always treat me nice. I got super fast, super friendly service this time around. Will return again.

Verified Customer
Willowick, OH
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Dndn
Dnjddj
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/17/2019

Good Afternoon,

Thank you so much for taking the time to share your feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Painesville, OH
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Great Service
As usual, the service that I received at Classic Hyundai was stellar. Good service is very important to me.
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/17/2019

Good Morning,

Thank you so much for taking the time to share your positive feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

RG
Richard G.
Mentor, OH
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Honored warranty
The 100 mile drive train warranty was honored by Hyundai. The dealership installed the new engine in less than 2 weeks. Runs perfect. They provided a very nice rental free of charge. Going to do all my service at Classic Hyundai going forward. Doesnt make sence to go anywhere else. Will definitely consider buying another Hyundai from Classic.
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/17/2019

Good Morning Richard,

Thank you very much for taking the time to share your wonderful service experience and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

GY
Gregory Y.
Painesville, OH
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Always Great
Service Dept was great as usual. I bought my Elantra from classic. and always have it serviced there.
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/17/2019

Good Morning Gregory,

Thank you so much for taking the time to share your positive service experience and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

SK
Sean K.
Willoughby, OH
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Great staff
Friendly staff and greet you by name
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/17/2019

Good Morning Sean,

Thank you so much for taking the time to share your positive service experience and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

DJ
Diane J.
Mentor, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
This isn't our first rodeo! We've purchased from you in the past and have been happy.
5 star
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/17/2019

Good Morning Diane,

Thank you so much for taking the time to share your positive feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

BB
Beth B.
Kirtland, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Happy Customer
:)
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/14/2019

Good Morning Beth,

Thank you so much for taking the time to share your positive feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

WC
Walter C.
Mentor, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Perfect
As always, a wonderful job with excellent communication from the service reps. I'll always bring my vehicles to them.
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/13/2019

Good Afternoon Walter,

Thank you so much for taking the time to share your positive feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

KG
Kenneth G.
Mentor, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Great Service
Great Service
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/13/2019

Good Afternoon Kenneth,

Thank you so much for taking the time to share your feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

LS
Lisa S.
Mentor, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Amazing service!
In the 8 years now I’ve owned my Sonata, Classic Hyundai has been nothing but great to work with! Ian, and the service team have always been amazing to deal with.
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/13/2019

Good Morning Lisa,

Thank you so much for taking the time to share yours positive feedback and for your continued loyalty. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

AK
Agnes K.
Willoughby, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
I am a 94 year old lady...
I have been coming there for the past 6 years and am always treated kindly - with respect. I have always been satisfied with "whatever" I came there for.
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/13/2019

Good Morning Agnes,

Thank you so much for taking the time to share your positive feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

Verified Customer
Painesville, OH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Great service as usual
Great service as usual
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/13/2019

Good Morning,

Thank you so much for taking the time to share your positive feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

GB
George B.
Mentor, OH
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Staying on Top of Things
I brought the car in for one issue and a potentially serious issue I wasn’t aware of was found. The car has over 200,000 miles on it so staying on top of things is important, I’m 72 so I don’t keep track of what’s happening under the car.
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/11/2019

Good Afternoon George,

Thank you so much for taking the time to share your positive feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

JZ
Jeremy Z.
Wickliffe, OH
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Very Helpful
Got my appointment scheduled via online chat on day of service to repair tire. Dropped off and service done within 90 mins. Only downside is I didnt get a call when service was done. I followed up. But everyone was nice to me and I'm grateful for being able to get in.

CS
Charles S.
Montville, OH
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Friendliness
Everyone is always friendly and very knowledgeable
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/11/2019

Good Morning Charles,

Thank you so much for taking the time to share your positive feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

KD
Karen D.
Perry, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
regular maintenance
Classic does a great job of reminding me of when I need oil changes for the tuscon and santa fe sport. They are courteous and do a good job leaving me a freshly washed vehicle. We like both vehicles and would recommend them to anyone who wants a good value vehicle.
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/10/2019

Good Afternoon Karen,

Thank you so much for taking the time to share your positive feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

AP
Alex P.
Painesville, OH
2010 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Great service always
Ian always does a great job as a Customer Service rep.
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/10/2019

Good Afternoon Alex,

Thank you so much for taking the time to share your positive feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

DH
Darren H.
Mentor, OH
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Professional
Best service ever! Very professional and quick! Quality work! Affordable, too!!!
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/10/2019

Good Morning Darren,

Thank you so much for taking the time to share your positive feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740

BP
Brandon P.
Richmond Heights, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
Fantastic service department
Very professional and accommodating service advisors (even on short notice); I am extremely glad I bought my car from here, and continue to use their service department for regular maintenance.
JENNIFER D B., Service Manager from Classic Hyundai responded on 06/10/2019

Good Morning Brandon,

Thank you so much for taking the time to share your positive feedback and for the 5 star rating. We appreciate the opportunity to service your vehicle. Please let me know if you need anything at all. Thank you for being a part of the Classic Hyundai family.

Thank You,

Jennifer Burton
Service Manager
440-266-6740