Clayton Valley Auto Service

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(334 Reviews)

98% Would Recommend
Latest Review 2 months ago

Reviews


EF
Eric F.
Concord, CA
Chevrolet Pickup
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/14/2018 Category: Service
Eric said the staff didn't tell him that he wasn't going to be able to get an alignment on his vehicle. They didn't finish it, and now it's going to keep needing tires. The way they left it, it wasn't done correctly the first time. They didn't have the courtesy to follow up and find out on how things were going. So he suggests following up to call clients and ask them how things are going for them.

EG
Elsie G.
Concord, CA
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2018 Category: Service
Elsie said the staff was courteous and prompt. They fulfilled her request quickly.

JS
JACK S.
Concord, CA
Subaru Legacy
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2018
Great customer service; professional vehicle service.
Love the ability to drop in and know my service requirements will be taken care of as quickly as possible.

WM
WILLIAM M.
Clayton, CA
Subaru Outback
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/31/2018
As in the past I asked for a brake check. The invoice said nothing about it. So was it done?
Prefer a more detailed report like I get from the Dealership. When and what is needed next. Brakes as to how much wear was there and when will there be an anticipated brake job. Your place is good for an oil change and a prompt job. I will bring my Buick back but probably not the Subaru.

ER
Eric R.
Concord, CA
Nissan Frontier 2WD
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2018 Category: Service
Eric said the service was really good and the employees did a really good job.

JG
Josefa G.
Concord, CA
Toyota Highlander
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2018 Category: Service
Josefa said the business is good and honest and they know what they're doing.

ER
ERIC R.
Concord, CA
Nissan Pathfinder
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Another Good Experience at Clayton Valley Auto
Another job done well. happy to trust Clayton Valley Auto as my first choice for servicing my vehicles.

OT
Oliver T.
Concord, CA
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/30/2018 Category: Service
Oliver said the business was good.

DT
David T.
Concord, CA
Toyota Sienna
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018 Category: Service
David said he appreciated the customer service.

TC
Ted C.
Concord, CA
Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/20/2018 Category: Service
Ted said the service was really good.

IS
IVONNE S.
Concord, CA
Ford Mustang
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2018
Always excellent service
This shop has changed ownership however the service continues to be excellent and outstanding . Issues are explained clearly.

MS
Matt S.
Clayton, CA
Ford Mustang
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2018 Category: Service
Matt said the employees were very good. They did everything right away.

MA
Manuel A.
Concord, CA
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2018 Category: Service
Manuel said the staff was very knowledgeable, nice, fair, honest, very courteous and up front. They were great and followed up on how his vehicle was running.

JS
Jose S.
Concord, CA
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2018 Category: Service
Jose said the staff was really nice.

RF
Rick F.
Concord, CA
Saturn SL
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2018 Category: Service
Rick said the business was very courteous. They got right to the point, and fixed the issue correctly.