Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 330 Reviews )

98% Would Recommend
Latest Review 1 day ago

Reviews


PB
PAT B.
Concord, CA
Buick Park Avenue
Verified Customer
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04/15/2018
Top Notch Service
Have had nothing less than top notch service everytime. You take your car in they scope out the problem, they make the repair and get your car back to you in a timely manner, they don't pussy foot around. It is business as soon as you drop your car off until you get it back. I very much appreciate their service. Try them and I guarantee you will go back if something else goes wrong with your vehicle.

JC
James C.
Concord, CA
GMC Sierra 3500
Verified Customer
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04/13/2018 Category: Service
James said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MS
MICHAEL and JENNY S.
Pittsburg, CA
Dodge Caravan
Verified Customer
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04/12/2018
Excellent Customer Service
Love this company. They take great pride in their work and know cars. I trust them and feel confident that they are doing the job right.

HW
HELEN W.
Concord, CA
Oldsmobile Silhouette
Verified Customer
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04/11/2018
Helen Wildman
My visits to Clayton valley shop is none other than 100% from day one to present
Greeted with a very contagious smile to a firm handshake when leaving
I only go to this shop for my van
People great
Service great
Cost always satisfied

AW
Adrian W.
Concord, CA
Toyota Tacoma
Verified Customer
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04/11/2018 Category: Service
Adrian said the older gentleman was very polite and nice. His experience was very pleasurable. The people there are very friendly, polite, and professional.
This review was collected via phone interview by Customer Research Inc.

WG
Wayne G.
Concord, CA
Ram Pickup
Verified Customer
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04/11/2018 Category: Service
Wayne said they're really friendly, very knowledgeable and it was a real pleasure speaking with Jerry. He's very helpful. They had the job done in a timely manner and got him back on the road. Overall, he would definitely return back.
This review was collected via phone interview by Customer Research Inc.

JJ
Jose J.
Concord, CA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Jose said this business was quick and honest.
This review was collected via phone interview by Customer Research Inc.

DB
Donna B.
Concord, CA
Honda Civic
Verified Customer
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04/07/2018 Category: Service
Donna said the staff did everything she needed them to.
This review was collected via phone interview by Customer Research Inc.

RM
Rick M.
Clayton, CA
Toyota Camry Solara
Verified Customer
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04/07/2018 Category: Service
Rick said the business did everything he asked them to do. They checked into a few other things and gave him a follow up on that because he is particular about his vehicles.
This review was collected via phone interview by Customer Research Inc.

SL
Sylvia L.
Concord, CA
Lincoln Navigator
Verified Customer
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03/31/2018 Category: Service
Slyvia said her vehicle was running well and there hasn't been a smell since her service. She appreciated the work done.
This review was collected via phone interview by Customer Research Inc.

RJ
RANDY and BETH J.
Concord, CA
Toyota Camry
Verified Customer
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03/29/2018
Honest reliable
Honest reliable service, my neighbor highly recommended them and our family has been very happy with their service.

FC
Fernan C.
El Sobrante, CA
Subaru Forester
Verified Customer
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03/29/2018 Category: Service
Fernan said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JT
Jessica T.
Concord, CA
Honda Accord Cpe
Verified Customer
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03/27/2018 Category: Service
Jessica said her whole family uses the business, and they have always done a great job.
This review was collected via phone interview by Customer Research Inc.

RM
Ryan M.
Concord, CA
Mitsubishi Lancer
Verified Customer
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03/27/2018 Category: Service
Ryan said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Pittsburg, CA
Jeep Grand Cherokee
Verified Customer
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03/23/2018 Category: Service
Tom said this business was very good. They explained everything to him.
This review was collected via phone interview by Customer Research Inc.

SM
Sarah M.
Antioch, CA
Ford Pickup
Verified Customer
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03/22/2018 Category: Service
Spoke with Matthew. He said Jerry knows what he is doing and the price is reasonable.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
Concord, CA
GMC Pickup
Verified Customer
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03/19/2018 Category: Service
Don said the staff did a great job. They were honest, fair, and pleasant.
This review was collected via phone interview by Customer Research Inc.

TC
TOM C.
Concord, CA
Chrysler PT Cruiser
Verified Customer
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03/17/2018
Fast and Reliable
Jerry takes care of business! Excellent Service and Communication!!

RB
ROY B.
Concord, CA
Ford Ranger
Verified Customer
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03/14/2018
Straight forward honest service you can trust
This place has one thing going for it that no other place has... Jerry. He is one of the most honest and knowledgeable people I have ever met. He explained in detail everything that they would do. He has been in the business for a long time and knows what he is doing. He oversees the garage and isn't above getting his hands dirty. He operates 'old school' yet has all the software needed at his fingertips to get you answers like cost and should I be using synthetic oil or not. The price is very reasonable as far as I'm concerned. Much less that the dealer. You will be greeted by the dog upon arrival. I don't remember her name but she's a sweetheart. The office staff are friendly with a family feel. I really like this place and will return many time. Give them a try. I don't think you'll be disappointed.

MS
Mark S.
Concord, CA
Subaru Outback
Verified Customer
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03/14/2018 Category: Service
Mark said Jerry provides exceptional customer service, going above and beyond. The staff is trustworthy and honest. The service provided by the business is reasonably priced and high quality.
This review was collected via phone interview by Customer Research Inc.