Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

6911 Reviews

ReScore Reviews™ (183)

ReScore
Overall Rating 4.7595603/5Overall Rating 4.7595603/5Overall Rating 4.7595603/5Overall Rating 4.7595603/5rating 4.7595603
Original
Overall Rating 2.37705/5Overall Rating 2.37705/5rating 2.37705rating 2.37705rating 2.37705
96% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


Verified Customer
Melbourne, FL
2006 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2019 Category: Service
nice place
i've usually been satisfied with the work done by coastal hyundai and the employees are friendly and helpful
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/14/2019


Thank you for completing our survey for us. At Coastal Hyundai we strive daily to do the best in customer service and give each guest a 5 star service experience. Please accept my apology for not completing this task. We hope to prove our commitment on your next routine maintenance visit. Thank you again for being part of the Coastal Hyundai family and taking the time to respond to our survey.


Kind Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Melbourne, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Awesome service
In and out within an hour and a half.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/13/2019


Thank you for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Peter really does value his customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

PL
Peter L.
Indn Hbr Bch, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Great customer service
Willie Rivera treats his customers in a very professional and friendly way
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/13/2019


Thank you Peter for being part of the Coastal Hyundai family and taking the time to respond to our survey. We are happy that you are satisfied with our service team and for the great review!

Here at Coastal Hyundai we do value as our customer. Our team appreciates your continued business and I will be sure to pass along your feedback to Willie. Our team cherish such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RK
Robyn K.
Rockledge, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2019 Category: Service
Comments
none
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/13/2019


Thank you Robyn for completing our survey for us. At Coastal Hyundai we strive daily to do the best in customer service and give each guest a 5 star service. Please accept my apology for not completing this task. We hope to prove our commitment on your next routine maintenance visit. Thank you again for being part of the Coastal Hyundai family and taking the time to respond to our survey. 


Kind Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Indialantic, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Great job!
This is my second Hyundai and I love it!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/13/2019


Thank you! We truly appreciate your 5 star review of us!
We look forward to providing for all of your automotive needs in the future. We want to thank you again for taking the time to complete our survey and for the positive feedback.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

EW
Edward W.
Melbourne, FL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Scheduling the service, performing the service in a very timely and professional manner.
My scheduling for the required service was handled by Peter Seemadray; a professional and friendly Service Advisor. He took my initial call for service scheduling and met me personally when I drove in. I arrived eight minutes ahead of the appointment time. Nevertheless, the vehicle was taken to the applicable service bay almost immediately. The required work was performed in a shorter than expected time period. Truly a professional and friendly experience.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/13/2019


We want to thank you Edward for being apart of our family! At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

EM
Eugenia M.
Palm Bay, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019 Category: Service
Friendly people
A very nice group of people to do business with. Great and quick service
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/12/2019



Thank you Eugenia for being a loyal customer of Coastal Hyundai. Here at Coastal Hyundai we strive daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Amanda.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

ES
Edward S.
Sebastian, FL
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019 Category: Service
Great job
Fast and efficient
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/12/2019


Thank you Edward for taking the time to participate in our survey. We truly appreciate your 5 star review. I am pleased that we were able to complete your service quickly and efficiently. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 

Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Melbourne, FL
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019 Category: Service
Service
Consistently excellent service!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/12/2019


Thank you for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service and respond to your service needs quickly. Our team values your continued business and looks forward to servicing you and your Hyundai for years to come.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Melbourne Beach, FL
2019 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2019 Category: Service
A note about the survey...
In some instances, such as the quality of the repair work, it is not possible for me to grade the quality of an oil change. How would I know? Some questions should include "not applicable" or "unknown" as possible options.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/12/2019


Thank you for completing our survey for us. At Coastal Hyundai we strive daily to do the best in customer service and give each guest a 5 star service. Please accept my apology for not completing this task. We hope to prove our commitment on your next routine maintenance visit. Thank you again for being part of the Coastal Hyundai family and taking the time to respond to our survey.


Kind Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JC
John C.
West Melbourne, FL
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Great service
Willie did an outstanding job.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/12/2019


Thank you John for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Willie really does value his customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

SP
Susan P.
Melbourne Beach, FL
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Great Service
Krystal is always such a pleasure to work with. She is very knowledgeable, professional, and an all around caring person. Thanks again!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/12/2019



Thank you Susan for being a loyal customer of Coastal Hyundai. Here at Coastal Hyundai we strive daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Krystal.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

LG
Linda G.
Melbourne, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Fast Quality Service
I had my truck lid lock was jammed and Coastal got the truck lid unjammed and working within the quoted price. I also had some deep scratches removed. A real quality job and a fair price.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/10/2019


Thank you Linda for being part of the Coastal Hyundai family and taking the time to respond to our survey. We are happy that you are satisfied with our service team and for the great review! 


Here at Coastal Hyundai we do value as our customer. Our team appreciates your continued business and I will be sure to pass along your feedback to Amanda.


Our team cherish such a positive response from those whom we serve.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

NA
Nancy A.
Melbourne, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Service
I had a very good experience with my recent car service. I like having a professional advisor who checks to see what my car maintenance requires. He also checks for recalls. I always appreciate Willie's thoroughness. The waiting room is clean and comfortable. Staff is friendly.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/10/2019


Thank you Nancy for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Willie really does value his customers. Thank you for the kind words and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JS
Jason S.
Palm Bay, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Professional and Courteous
My service advisor Amanda makes me feel confident and comfortable every time, and Caostal Hyundai's mechanics are very professional and courteous. Always a pleasure to bring my car for service.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/10/2019


We want to thank you Jason for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Amanda really does go above and beyond for her customers to ensures that each guest receives excellent service. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RD
Ryan D.
Melbourne, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Great customer service
Warm, welcoming environment, service done quickly
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/10/2019


Thank you Ryan for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Alfredo really does value his customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RO
Rafael O.
Palm Bay, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Awesome service
Thanks for the awesome job as always
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/10/2019


Thank you Rafael for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Amanda really does value her customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

DS
Deborah S.
West Melbourne, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Debbie
Great service. Never try to sell a service you don't need
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/10/2019


Thank you Debbie for being part of the Coastal Hyundai family and taking the time to respond to our survey. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Our team appreciates your continued business and I will be sure to pass along your feedback to Amanda and Bart.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Palm Bay, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Service
Service was great as always , done in the amount of time promised.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/08/2019


Thank you for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service efficiently. We truly appreciate your 5 star review and recommendation of our service department. Here at Coastal Hyundai we value our customers and we look forward to seeing you again at your next service visit with us.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JP
John P.
Melbourne, FL
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
oil change
Peter did a great job.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/08/2019


We want to thank you John for being apart of our family! At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500