Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

6911 Reviews

ReScore Reviews™ (183)

ReScore
Overall Rating 4.7595603/5Overall Rating 4.7595603/5Overall Rating 4.7595603/5Overall Rating 4.7595603/5rating 4.7595603
Original
Overall Rating 2.37705/5Overall Rating 2.37705/5rating 2.37705rating 2.37705rating 2.37705
96% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews


SW
Stephanie W.
Palm Bay, FL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Friendly people
I mainly just get my oil changes done and i love that they dont try to push other things on me!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/08/2019


Thank you Stephanie for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Peter really does value his customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

EW
Edwin W.
Saint Cloud, FL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Great People, Great Service
I purchased two Hyundai's from Coastal. Have them serviced by the best team in Florida. Thanks
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/07/2019


We want to thank you Edwin for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.


Thank you again for taking the time to complete our survey and for the positive feedback.

Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

BN
Barbara N.
Oak Hill, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Great reps
Whether in sales or service the reps are very nice and knowledgeable which makes you feel very comfortable.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/07/2019


Thank you for being part of the Coastal Hyundai family Barbara!

We want to thank you so much for taking the time to tell us about your exceptional 5 star service experience and your kind words about Coastal Hyundai. We will share your comments with our service department and staff. We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Melbourne, FL
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Staff, long term service
excellent
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/07/2019


We want to thank you for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

GE
Gloria E.
West Melbourne, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2019 Category: Service
2013 Hyundai
Friendly service. Happy with my service. Thanks.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/07/2019


We want to thank you Gloria for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

NT
Namora T.
Melbourne, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
good service
service to auto done in timely manner
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/07/2019


Thank you Namora for taking the time to participate in our survey. We truly appreciate your 5 star review of our Willie. I am pleased that we were able to complete your service quickly and efficiently. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

AA
Ana A.
Palm Bay, FL
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Best ever!!
From sales to service Coastal Hyundai always delivers.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/07/2019


Thank you Ana for being part of the Coastal Hyundai family and taking the time to respond to our survey. We are happy that you are satisfied with our service team and for the great review!
Here at Coastal Hyundai we do value as our customer. Our team appreciates your continued business and I will be sure to pass along your feedback to Chris. Our team cherish such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Palm Bay, FL
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Professional quality
Peter was professional, courteous, and my car was ready when promised. Coastal Hyundai sells quality vehicles, and the service provided is excellent.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/07/2019


Thank you for being part of the Coastal Hyundai family and taking the time to respond to our survey. We are happy that you are satisfied with our service team and for the great review!

Here at Coastal Hyundai we do value as our customer. Our team appreciates your continued business and I will be sure to pass along your feedback to Peter.

Our team cherish such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Melbourne, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Great Service
Everyone is friendly and accommodating.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/07/2019


Thank you for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service efficiently. We truly appreciate your 5 star review and recommendation of our service department. Here at Coastal Hyundai we value our customers and we look forward to seeing you again at your next service visit with us.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JW
Jervis W.
West Melbourne, FL
2012 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Great service at Coastal Hyundai for my 2012 Hyundai Equus
Excellent service team.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/06/2019


Thank you Jervis for being a loyal customer of Coastal Hyundai. Here at Coastal Hyundai we strive daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Peter.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JC
James C.
Melbourne, FL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Good job
Everything turned out fine, no more leak
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/06/2019


Thank you James for being a loyal customer of Coastal Hyundai. Here at Coastal Hyundai we strive daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Chris.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

AC
Allen C.
Melbourne, FL
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2019 Category: Service
Fob Replacement for lost fob and reprogramming
Time required for job 10 minutes less than quoted.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/06/2019

Thank you Allen for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Alfredo really does value his customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

FR
Felix R.
Melbourne, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
Service in a timely manner.
Went in for oil change and a recall service. easy to make an appointment and the car was ready when promised.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


Thank you for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service and respond to your service needs quickly. Our team values your continued business and looks forward to servicing you and your Hyundai for years to come.

Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

WH
Wendy H.
Palm Bay, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
love the kid area and friendly staff
Love Coastal Hyundai treated so awesome every time we are there.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


We want to thank you Wendy for being apart of our family. At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best.

Alfredo really does go above and beyond for his customers to ensures that each guest receives excellent service. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

PT
Patricia T.
Palm Bay, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
The staff
The staff are great
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


Thank you Patricia for being a loyal customer of Coastal Hyundai. Here at Coastal Hyundai we strive daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Willie and our Service Team.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

KD
Kevin D.
Palm Bay, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
Personable
Always great service
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


Thank you Kevin for being a loyal customer of Coastal Hyundai. Here at Coastal Hyundai we strive daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Amanda.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

BA
Bernice A.
Melbourne, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
On time
The service is always great
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


Thank you Bernice for taking the time to participate in our survey. We truly appreciate your 5 star review of our Amanda. I am pleased that we were able to complete your service quickly and efficiently. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RB
Robert B.
Palm Bay, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
37500 check up
In and out as promised
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


Thank you Robert for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service efficiently. We truly appreciate your 5 star review and recommendation of our Chris. Here at Coastal Hyundai we value our customers and we look forward to seeing you again at your next service visit with us. 


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

HP
Heather P.
Palm Bay, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Great as usual.
Always a pleasure bringing my car in for work. Staff is always pleasant and friendly. No complaints here.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


Thank you Heather for being a loyal customer of Coastal Hyundai. Here at Coastal Hyundai we strive daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best!

Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Alfredo.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

ED
Elaine D.
Micco, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2019 Category: Service
Amanda Trainor was very efficient & very kind.
Overall, was satisfied with service. Timelines need improvement.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/05/2019


Thank you Elaine for taking the time to share your service experience with us. We appreciate your feedback, it helps us to improve our services and your experience. We look forward to providing for all of your automotive needs in the future.

At Coastal Hyundai strives daily to do the best in customer service and give each guest a 5 star service. Please accept my apology for not completing this task. We hope to prove our commitment on your next routine maintenance visit.

Kind Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500