Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

145 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


GC
Gavin C.
Garden Grove, CA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Gavin said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RB
Ross B.
Anaheim, CA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Ross said this business did an outstanding job. He has never had a smog test that ran so smoothly. He stated he would like it to keep up the outstanding job.
This review was collected via phone interview by Customer Research Inc.

KR
Kathy R.
Los Alamitos, CA
Nissan NV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Kathy said she was originally told she might have to wait if she went to the business. But she got there, and the staff had her back out in a half hour. The people there are really sweet and helpful.
This review was collected via phone interview by Customer Research Inc.

CB
Clark B.
Anaheim, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Clark said he trusts this business because they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

SR
SHARON R.
Los Alamitos, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Total trust in Cypress Auto in all areas of their service
The trust of I have includes: recommendations of needed repairs, complete confidence in their work, fairness in billing prices, and always feeling happy and satisfied in the operation of my Honda after their work on my car. 2 thumbs from me!

WS
WILMER S.
Los Angeles, CA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Excellent service
You guys are the best thank you for all your help! Very friendly and attentive staff!

RV
Ryan V.
Cypress, CA
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Ryan said the customer service is great and the vehicle was in and out fast.
This review was collected via phone interview by Customer Research Inc.

DL
DERRICk L.
Stanton, CA
Acura RSX
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/19/2018
They won't have my business anymore.
2 stars because they don't deserve a 1. They use to be 5 stars in my book. Will still be for most people. Not coming back after my last visit. Did a smog. I didn't know that resetting check engine lights cause smogs to fail. But I had it reset after fixing my knock sensor. Which causes an automatic fail since they can't t test. I knew unplugging the battery causes smog fails. Didn't know resetting did. I feel that maybe they should ask all their customers doing a smog ahead of time about those things. I had no idea. But I got charged 53$ for 10 minutes of work that failed. I could've avoided that if I was a little more knowledgeable about how smoging works. Or maybe they should take a second to educate or ask their customers . But hey they offered half price on my return test. Like I'm going to come back to them. Most places offer test, if you fail you don't pay. Not here apparently.

NM
Nishad M.
Anaheim, CA
Toyota Echo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Nishad said the staff did a good job, the service was good, and was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JB
Jabari B.
California
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Jabari said everyone was nice and helpful. He received a good price on everything.
This review was collected via phone interview by Customer Research Inc.

KW
Kurt W.
Cypress, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Chris. He said the business gave him no issues. Their rates were fair and they did a good job.
This review was collected via phone interview by Customer Research Inc.

LN
Lori N.
La Palma, CA
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Spoke with Brian. He said the business was clean and he was in and out. They are friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

CR
Clark R.
Buena Park, CA
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Clark said the service was quick overall.
This review was collected via phone interview by Customer Research Inc.

JC
jeremy C.
Cypress, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Jeremy said the staff are always dependable, and honest with him.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
California
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
David said the staff solved the problem his vehicle was having.
This review was collected via phone interview by Customer Research Inc.

SN
Stephen N.
Buena Park, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Steven said the business was quick and honest. He also thought he needed to get his brakes done as well. The business checked the brakes and deduced that they do not need to be serviced at this time.
This review was collected via phone interview by Customer Research Inc.

CG
Curtis G.
Garden Grove, CA
Subaru WRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Curtis said the employees took great care of him and did an incredible job with his vehicle. The overall service was amazing.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Huntington Beach, CA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Great customer service
We get our company vehicles serviced here and only here. Customer service is always excellent. Brian is always helpful and courteous.
We will remain loyal customers.

ER
Elaine R.
Stanton, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Elaine said the staff take good care of her, and provide good service.
This review was collected via phone interview by Customer Research Inc.

AM
Amber M.
Cypress, CA
Jeep Patriot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Amber said the staff was nice. The service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 145 in total