Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

544 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


AL
Alejander L.
Leesburg, VA
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2018 Category: Service
Alejander said he had no complaints with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Leesburg, VA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018
Excellent
We had an urgent fix and one day to get it done. We were able to be accommodated right away. Staff is fantastic, the service was great and very reasonable. I’ll definitely be back.

HB
Hannah B.
Purcellville, VA
BMW 328i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018 Category: Service
Hannah said she had to take her vehicle back to the business. The staff were really friendly, awesome, and she appreciated their service. This was her first visit to the business, and she's pleased so far.
This review was collected via phone interview by Customer Research Inc.

SJ
Steve J.
Leesburg, VA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018
Communication, Proficiency, Integrity
My wife's car had a miss. Turned out to be a bad plug & wire. Got it fixed for the estimated cost. No surprises when she picked it up. I like that. Jen has outstanding people skills. The only reason it is 4 and not 5 stars is cost, although I'm sure that would be my issue with any shop this side of the Blue Ridge. I deeply appreciate your willingness to work with me the times I have ways to keep the cost for parts down. Don't think many shops would do that.

MH
Mark H.
Paeonian Springs, VA
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2018 Category: Service
Mark said the bill was not properly explained to him.
This review was collected via phone interview by Customer Research Inc.

MK
Matthew K.
Leesburg, VA
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2018 Category: Service
Matthew said he was in and out quickly and he did not have any problems.
This review was collected via phone interview by Customer Research Inc.

CK
Casey K.
Leesburg, VA
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2017 Category: Service
Casey said the business was honest with her and they were helpful.
This review was collected via phone interview by Customer Research Inc.

SK
Scott K.
Berryville, VA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2017
repeat customer
honest

JL
Joseph L.
Leesburg, VA
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017 Category: Service
Joseph said the service at this business is good, but the prices are way out of line and he will not be back.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Leesburg, VA
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017
Car maintenance
Service and customer service was excellent

BS
Beth S.
Purcellville, VA
Volvo S60
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2017 Category: Service
Spoke with Jack. He said this business could not repair his vehicle because it needed a part from Volvo, the manufacturer.
This review was collected via phone interview by Customer Research Inc.

BO
Beth O.
Leesburg, VA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2017
Fast efficient low cost repairs and maintenance
Use D & D for my older vehicles that are out of warranty. They provide fast efficient and low cost service at a convenient location for me.

WO
Wally O.
Leesburg, VA
Acura TSX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2017
Recent Service
Prompt, pleasant service. Explanation of service needs was helpful. Consistent quality.

NW
Nathan W.
Leesburg, VA
Toyota Sequoia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2017 Category: Service
Nathan said the experience was fairly seamless. The service was solid.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Paeonian Springs, VA
Cadillac CTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2017
Good communication prior to any work performed; work done properly.
Repeat customer, several vehicles in thier system. Have been reliable, and helpful in the past. This time around, not sure how the valve cover leak(s) were discovered, but due to the condition of the car, I had no choice but to have that done as well. My only complaint was that the clock was not reset after the work was performed. This little detail (to me) can make the difference between staying with a shop, or looking elsewhere for future repair work on our 4 vehicles.

JC
James C.
Leesburg, VA
GMC Canyon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2017
Inspection
Fast and Through service.

KS
Kyle S.
Leesburg, VA
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2017 Category: Service
Kyle said he is pleased with the service the business provides and everything went smoothly.
This review was collected via phone interview by Customer Research Inc.

NB
Noelle B.
Purcellville, VA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2017
Thanks
I liked it but was $10 more expensive than where I usually go. Will be going back to my usual place because of the price. Worked out because I was in Leesburg though. Thanks!

BG
Bradley G.
Bluemont, VA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2016 Category: Service
Bradley said they got everything done on time, it was a little expensive but the service quality was a high level. He appreciates how timely the business was.
This review was collected via phone interview by Customer Research Inc.

ZE
Zaki E.
Leesburg, VA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2016 Category: Service
Zaki said they did a great job and they were nice and helpful.
This review was collected via phone interview by Customer Research Inc.

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