Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1473 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 20 hours ago

Reviews


JT
Joshua T.
IL
MINI Cooper
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/04/2014 Category: Service
Josh said the business did not fully repair the vehicle for the unspecified problems he has encountered during the last six months. He had paid $1800 for the services and is not satisfied with the business. He will be bringing his vehicle to a certified dealership to fix the unspecified problems he has been having. He will not recommend them for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

MO
Michell O.
Gurnee, IL
Honda Civic
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/26/2013 Category: Service
Spoke with Mitchell. He said his vehicle sounds great. He stated he was not completely satisfied because they wouldn't turn his rotors. Otherwise, they did a good job.
This review was collected via phone interview by Customer Research Inc.
David W. from D. Wells Automotive responded on 04/03/2013
We appreciate the feedback. We did not resurface the rotors because didn't want them to warp again causing a pulsation. We wanted to make sure the brakes were repaired correctly the first time and that you didn't have to bring the car back with problems. Thank you very much for your feeback.