ReScore Reviews™ (33)

ReScore
Overall Rating 4.9090921/5Overall Rating 4.9090921/5Overall Rating 4.9090921/5Overall Rating 4.9090921/5rating 4.9090921
Original
Overall Rating 2.39394/5Overall Rating 2.39394/5rating 2.39394rating 2.39394rating 2.39394
98% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Victor K. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jayson, he is the reason I come here."
Jayson shows extreme flexibility with getting me in for service and providing a loaner vehicle.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/20/2017 08:16 PM
Mary C. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent staff"
Best Dealer/Service/Staff ever.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/20/2017 05:05 PM
Kevin P. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality employees"
Knowledgeable employees, great service department
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/20/2017 07:58 AM
John W W., Service Manager at D'Arcy Hyundai responded on 10/20/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
Our goal is to exceed your expectations with every visit. Thank you for your loyalty, and we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone was helpful"
We waited exactly the time they told us. Everything was done correctly
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/19/2017 04:43 PM
John W W., Service Manager at D'Arcy Hyundai responded on 10/20/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
Our goal is to exceed your expectations with every visit. Thank you for your loyalty, and we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
MARY G. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mary G"
great people and great service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:04 AM
John W W., Service Manager at D'Arcy Hyundai responded on 10/19/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
Our goal is to exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Jackie F. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service, friendly people.....no hassle"
excellent experience......5 stars for sure!!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 10:47 AM
John W W., Service Manager at D'Arcy Hyundai responded on 10/19/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
Our goal is to always exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Kathleen P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, efficient service with a smile"
Very pleased with the Service Department at D'Arcy Hyundai. My appointment proceeded when scheduled, service was completed to my satisfaction in under an hour, and the advisor was courteous and professional. Five stars!
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 10:09 AM
John W W., Service Manager at D'Arcy Hyundai responded on 10/18/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to serve you better.
Our goal is to exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I can always count on great service."
The work performer was completed as promised and explained to my satisfaction
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 09:16 AM
John W W., Service Manager at D'Arcy Hyundai responded on 10/18/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience. 
Our goal is to exceed your expectations with every visit. Thank you for your loyalty, we truly appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Verified Customer on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Treatment"
The service manager was great...he was very friendly and communicative and kept me posted on what was happening. I appreciated that. The waiting area is very comfy and amenities are provided.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 01:05 AM
John W W., Service Manager at D'Arcy Hyundai responded on 10/18/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
Our hope is that visiting our establishment is enjoyable and comfortable. We want to exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service every time"
I like the recent upgrades to the waiting room including the vehicle status board.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/17/2017 07:22 PM
John W W., Service Manager at D'Arcy Hyundai responded on 10/18/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
We strive to always keep you updated throughout the service appointment. We want to exceed your expectations with every visit. Thank you for your loyalty, and we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
DAVID H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"D'Arcy service is the best!"
I cannot say enough about how great the service department, sales department, and general manager Guy all work so hard to satisfy the customers!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 06:50 PM
John W W., Service Manager at D'Arcy Hyundai responded on 10/18/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to serve you better.
Our goal is to always exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Alexis O. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Caring"
Everyone in the service department was caring and attentive to every thing that needed to be done with my car. When I had questions, they answered them with no problem!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 06:12 PM
John W W., Service Manager at D'Arcy Hyundai responded on 10/18/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to serve you better.
Our goal is to exceed your expectations with every visit. Thank you for your loyalty, and we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Robert T. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good work performed"
Good work
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:44 PM
John W W., Service Manager at D'Arcy Hyundai responded on 10/18/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to serve you better.
Our goal is to exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Mark J. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I will keep coming back"
I have said it before and I will say it again: Best service dept. I have ever dealt with. Guys are friendly, polite, and extremely helpful. Good training, quality people.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 03:32 PM
John W W., Service Manager at D'Arcy Hyundai responded on 10/18/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
Our goal is to always exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Barbara M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, great staff!"
Always greeted promptly by a great staff. Work is well done and in a timely manner.
I'll be back!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 02:20 PM
John W W., Service Manager at D'Arcy Hyundai responded on 10/17/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
Our goal is to exceed your expectations with every visit. Thank you for your loyalty and please know we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and professional "
Always enjoy talking to the people at the dealership
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:09 PM
John W W., Service Manager at D'Arcy Hyundai responded on 10/17/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to serve you better.
Our goal is to respect your time and exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
William C. on 10/17/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"N/a"
Did it
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:06 PM
John W W., Service Manager at D'Arcy Hyundai responded on 10/17/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you. I will be contacting you soon regarding the issue your referring to.
Our goal is to exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Norma S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect"
Just The perfect place for Service
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:59 AM
John W W., Service Manager at D'Arcy Hyundai responded on 10/17/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
We understand there are choices out there and we are honored to be your chosen vehicle service provider. Our goal is to always exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:56 AM
John W W., Service Manager at D'Arcy Hyundai responded on 10/17/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
Our goal is to always exceed your expectations with every visit. Thank you for your loyalty, we truly appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Anthony B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Continue to be outstanding"
What can I say... you folks rock!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/17/2017 05:08 AM
John W W., Service Manager at D'Arcy Hyundai responded on 10/17/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
Our goal is to exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
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