Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.8

( 2886 Reviews )

ReScore Reviews™ (92)

ReScore
Overall Rating 4.717388/5Overall Rating 4.717388/5Overall Rating 4.717388/5Overall Rating 4.717388/5rating 4.717388
Original
Overall Rating 2.34783/5Overall Rating 2.34783/5rating 2.34783rating 2.34783rating 2.34783
98% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


Verified Customer
Chicago, IL
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Service
Great service

Verified Customer
Morris, IL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Oil vhange
Great job

DP
Daryl P.
Joliet, IL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
It has a very comfortable setting to wait until your car is finished.
The people are very nice and accommodating.

VB
Virginia B.
Romeoville, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Efficient
Courtesy

DM
Dawn M.
Midlothian, IL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Excellent
Never a bad experience with the service! Quick and efficient!
JOHN W W., service manager from D'Arcy Hyundai responded on 11/20/2019

Dawn,
Thank you for your feedback and 5-Star review, we value and appreciate your continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

TW
Thipwan W.
Plainfield, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2019 Category: Service
Friendly service
I found out My car need more inspections and service then just an oil change.

Your service went out of their way to help tire rotation, filters and inspect of overall condition of my wife’s Kona. The. Kona is one of the Best Car we have ever owned.

FA
Faith A.
Crest Hill, IL
2013 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2019 Category: Service
Most are helpful and nice
Othing

NV
Nicholas V.
Plainfield, IL
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Exceptional Service
Never a disappointing experience with any aspect of the Service Department.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/20/2019

Nicholas,
Thank you for your kind comments regarding our D'Arcy Hyundai service department. We value your continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

MK
Mary K.
Joliet, IL
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Best service
Professional--respectful--prompt--dependable
JOHN W W., service manager from D'Arcy Hyundai responded on 11/20/2019

Mary,
Thank you for your kind comments regarding our service department at D'Arcy Hyundai. We value your business and we are committed to exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

NR
Nathan R.
Channahon, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2019 Category: Service
D’Arcy
Good work.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/18/2019

Nathan,

Thank you for your feedback, this is how we improve to serve you better. Our goal is to exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Minooka, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
car maintenance
everything went quickly and professionally
JOHN W W., service manager from D'Arcy Hyundai responded on 11/18/2019

Thank you for your feedback and 5-Star review, we value your business and we are committed to exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

RK
Robert K.
Joliet, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Service visit to D'Arcy Hyundai on November 12, 2019
I brought my car in for a recommended upgrade.

I was provided a complimentary oil change. My car was washed and the scheduled work and some minor recommended maintenance was performed.

It was all done in the estimated time frame I was given.

I was very happy with experience at D'arcy.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/18/2019

Robert,
Thank you for your feedback, we value your business and will continue to do our best to exceed your expectations with every visit. 

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

DM
David M.
Joliet, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Excelente service
I was helped as soon as I got to my appointment and was given an estimated time when the car would be ready. They shared some important information about my cars service and it was very helpful. Thank you for making it a pleasant experience.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/18/2019

David,

Thank you for your feedback and 5-Star review, we value your business and we are committed to exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

DD
Donna D.
Diamond, IL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Recommend maintenance
Always efficient and professional
JOHN W W., service manager from D'Arcy Hyundai responded on 11/12/2019

Donna,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. We value and appreciate your continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Plainfield, IL
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Oil change
Knowledgeable & friendly employees. Service is done in a timely manner.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/12/2019

Thank you for your feedback and glad to hear that your service was completed quickly and we exceeded your expectations.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

AP
Anthony P.
Channahon, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2019 Category: Service
great coffee in the waiting room .
good fast service .
JOHN W W., service manager from D'Arcy Hyundai responded on 11/12/2019

Anthony,
Thank you for your feedback regarding your recent D'Arcy Hyundai service experience. We value your business and our goal is to exceed your expectations with every visit, so if we can improve in anyway please don't hesitate to reach out.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

RH
Robert H.
Joliet, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
OIL CHANGE
For the first time in 4 years I had a problem with the service of my SUV. I brought the problem to management and they went above and beyond what I expected to resolve the problem. I'm very happy with the service department.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/08/2019 Category: Service
After the bad experience they apologized and made it up to me.
This was the first bad experience since I bought the suv in December of 2015.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/08/2019

Robert,
Thank you for your feedback, this is how we improve to serve you better. Our goal is to exceed your expectations with every visit, we value and appreciate your business.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

JF
Jim F.
Morris, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Great Service
I am very satisfied with the service! Friendly, quick and very professional!! Will definitely return to Darcy’s!!
JOHN W W., service manager from D'Arcy Hyundai responded on 11/08/2019

Jim,
Thank you for your feedback regarding your recent D'Arcy Hyundai service experience. We value and appreciate your business and continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

SW
Sandra W.
Plainfield, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Service
They make you feel comfortable and you don't have to wait all day for service
JOHN W W., service manager from D'Arcy Hyundai responded on 11/07/2019

Sandra,
Thank you so much for your feedback, we value your business and strive to exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Joliet, IL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Friendly service
The overall experience was very nice and relaxing.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/06/2019

Thank you for your feedback regarding your recent D'Arcy Hyundai service. We are glad to hear that your visit was enjoyable.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com