Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

672 Reviews

99% Would Recommend
86% Business Response
Latest Review 4 days ago

Reviews


MW
Mike W.
Boulder City, NV
Ford Pickup Heritage
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/26/2016 Category: Service
Spoke with Jo. She said she went for a quote and they wanted over $1000 to change the oil pan gasket and this was way too much. She is very disappointed because the normal person just cannot afford this and they need to lower their prices. She appreciates their knowledge but the part was only $11 and their labor charges are just unreal. She recommends them to people who can afford them.
This review was collected via phone interview by Customer Research Inc.
Mike G., Owner from Curts Auto Care responded on 04/04/2016

Mike and Jo I appreciate your comments and I agree, auto repair is very expensive and not something any of us like to deal with.
.
We try to keep our prices down as much as possible but there are lots of expenses that need to be paid so that we can continue to stay in business.
.
A $1000 job costs me about $900 to do when we pay for all the expenses related to it. By lower the sales price of a job by even 10% could, in some cases, cause it to cost us money to do the work.
.
I agree the cost of living is out of proportion to the average income.

Mike Gardner
702-882-8405

Displaying 1 Review