ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
97% Business Response
Latest Review about 15 hours ago
David H. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job on my truck"
I couldn't have asked for better service. The E&G staff took care of all my requests. Great job.
Vehicle: Dodge Dakota
Service Date: 01/17/2018
Review Created: 01/20/2018 03:38 PM
CAROLYN M. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly customer service."
I have not had to come back for the same problem.
Vehicle: Ford Escape
Service Date: 01/08/2018
Review Created: 01/18/2018 02:44 PM
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you Carolyn

Terry Gerhart
Owner
814-274-4277
Christina B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christina said the staff are her favorite to deal with. She does not take her vehicle anywhere else. She enjoys their personalities.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 01/11/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you so much Christina! You are very enjoyable to work with as well

Terry Gerhart
Owner
814-274-4277
Terry F. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Feels like home"
Best customer service around, wouldn’t dream of using any other shop for service.
Vehicle: Ford Police Interceptor
Service Date: 01/16/2018
Review Created: 01/17/2018 05:17 AM
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you Terry for your continued service with E&G! We appreciate it so much to have such loyal customers.

Terry Gerhart
Owner
814-274-4277
Jean G. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jean said the staff all do a good job and they're very courteous. They're really thorough in what they do.
Vehicle: Subaru Forester
Category: Service
Service Date: 01/10/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you Jean for your continued loyalty

Terry Gerhart
Owner
814-274-4277
Keith H. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Keith said the employees were very good to deal with. The owner treated him like he was his best friend when he walked through the door, and Keith appreciated it. The service lady was pleasant to work with.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/10/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you for your continued service, we really appreciate it.

Terry Gerhart
Owner
814-274-4277
Anthony S. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Anthony said he has been to this business before and has never been disappointed. They do a professional job.
Vehicle: Suzuki XL7
Category: Service
Service Date: 12/20/2017
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you Anthony-always great seeing you 2

Terry Gerhart
Owner
814-274-4277
Robert S. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said his visit to this business was good. They were excellent and did good work.
Vehicle: Ford F-150
Category: Service
Service Date: 01/06/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Tank you Mr. Scott! We hope to see more of you in the future

Terry Gerhart
Owner
814-274-4277
Carol P. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carol said the business was courteous and prompt.
Vehicle: Lincoln MKZ
Category: Service
Service Date: 01/05/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you Carol. We appreciate your business

Terry Gerhart
Owner
814-274-4277
Eleanor D. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Phillip. He said he would recommend this business for service.
Vehicle: Subaru Forester
Category: Service
Service Date: 01/04/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you so much for the continued service business, we really appreciate it

Terry Gerhart
Owner
814-274-4277
Toni S. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Toni said the staff had great customer service. She stated she was very appreciative for the service they did on her vehicle.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 01/03/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you Toni. Hopefully we can serve any service needs you may have

Terry Gerhart
Owner
814-274-4277
Bruce B. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Happy............Thanks"
E&G does nice work
Vehicle: Mazda CX-5
Service Date: 01/04/2018
Review Created: 01/05/2018 12:02 PM
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you Bruce for all your loyal business

Terry Gerhart
Owner
814-274-4277
Tim W. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said the staff all had great rapport. They had attentiveness to customers' questions and concerns, and had good answers. It was promptly efficient service. He really likes the way they did things.
Category: Service
Service Date: 12/21/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you Tim. We apprecite your business

Terry Gerhart
Owner
814-274-4277
Mark B. on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repair"
Quick
Vehicle: Chevrolet Silverado 1500
Service Date: 12/29/2017
Review Created: 01/01/2018 06:11 AM
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thanks Mark!

Terry Gerhart
Owner
814-274-4277
Pat K. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pat said they always do a good job when she goes there.
Vehicle: Kia Sorento
Category: Service
Service Date: 12/26/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you Pat.

Terry Gerhart
Owner
814-274-4277
KATHY K. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine maintenance "
Friendly service.
Vehicle: Subaru Forester
Service Date: 12/21/2017
Review Created: 12/26/2017 07:30 PM
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you Kathy.

Terry Gerhart
Owner
814-274-4277
Richard M. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said the business always has good service.
Vehicle: Ram Pickup
Category: Service
Service Date: 12/14/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you Richard!

Terry Gerhart
Owner
814-274-4277
Dale S. on 12/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Claudia. She said the service advisor was very nice and friendly at the business. Everything was wonderful, and she was very happy.
Vehicle: Subaru Forester
Category: Service
Service Date: 12/12/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 12/26/2017

Thank you Dale. It was nice seeing you.

Terry Gerhart
Owner
814-274-4277
Chip S. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chip said this business is polite and they got the job done.
Vehicle: Ford Escape
Category: Service
Service Date: 12/08/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 12/26/2017

Thank you for choosing E&G auto!

Terry Gerhart
Owner
814-274-4277
Jonathan L. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jonathan said the service was completed in a timely manner and he didn't have any problems.
Vehicle: Land Rover Discovery Sport
Category: Service
Service Date: 12/05/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 01/19/2018

Thank you Jonathan! Was a pleasure working with you

Terry Gerhart
Owner
814-274-4277
Displaying Review 1 - 20 of 444 in total