Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

579 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
97% Business Response
Latest Review 6 days ago

Reviews


|B
|Judy B.
Coudersport, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Service is top notch!
I have patronized E&G for many years, from car maintenance and repair, to rental car services. Great people, professional in all facets. Definitely recommend to others.

JP
Joseph P.
Coudersport, PA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Joseph said that the service is always proficient, quick and that there is never anything hidden.
This review was collected via phone interview by Customer Research Inc.
Terry G., owner from E & G Auto Plus Inc responded on 06/18/2019

Thanks for your continued service business Joe-its greatly appreciated

Terry Gerhart
Owner
814-274-4277

DD
Darrell D.
Genesee, PA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Darrell said the business did his repair quickly, and it was all done sooner then he expected. He stated they did a great job.
This review was collected via phone interview by Customer Research Inc.
Terry G., owner from E & G Auto Plus Inc responded on 06/18/2019

Thank you for the great review. 

Terry Gerhart
Owner
814-274-4277

AB
Andrew B.
Chadds Ford, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
Andrew said the customer service was good. The service wasn't the cleanest. The business left welding slag on the spring that was replaced.
This review was collected via phone interview by Customer Research Inc.
Terry G., owner from E & G Auto Plus Inc responded on 06/18/2019

Andrew-sorry you had a less than perfect experience...I will talk to the service guys about this review and restress the importance of a clean job every time. Tina

Terry Gerhart
Owner
814-274-4277

VO
Vicki O.
Coudersport, PA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Vicki said she goes to this business all the time. She went yesterday for an inspection. She has been going there for a long time. They took care of her previous vehicle.
This review was collected via phone interview by Customer Research Inc.
Terry G., owner from E & G Auto Plus Inc responded on 06/18/2019

Thank you Vicki. Always nice to see you

Terry Gerhart
Owner
814-274-4277

RR
Rino R.
Coudersport, PA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Rino said the service the business provided was very good.
This review was collected via phone interview by Customer Research Inc.
Terry G., owner from E & G Auto Plus Inc responded on 06/18/2019

Thanks Rino. We really appreciate your service business!

Terry Gerhart
Owner
814-274-4277

RS
RUSS S.
Coudersport, PA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Great service
Great service, friendly, reasonably priced and thorough.
Terry G., owner from E & G Auto Plus Inc responded on 05/16/2019

Thank you so much for choosing E&G Auto to service your vehicle. We know you have options and we look forward to more years of great service with you.

Terry Gerhart
Owner
814-274-4277

MB
Mark B.
Ulysses, PA
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Great people that do a great job!!
These are really great people that do a wonderful job.
Terry G., owner from E & G Auto Plus Inc responded on 05/16/2019

Thank you so much Mark, always great doing business with you

Terry Gerhart
Owner
814-274-4277

DK
Dale K.
Coudersport, PA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Dale said he has used this business for years. The employees provided good service.
This review was collected via phone interview by Customer Research Inc.
Terry G., owner from E & G Auto Plus Inc responded on 05/16/2019

Thank you Dale for all the years of service! We really appreciate your business

Terry Gerhart
Owner
814-274-4277

WT
William T.
Coudersport, PA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
William said the staff always treats him like family.
This review was collected via phone interview by Customer Research Inc.
Terry G., owner from E & G Auto Plus Inc responded on 05/16/2019

Thank you Bill for all the service business and for trusting us with your vehicles.

Terry Gerhart
Owner
814-274-4277

RS
Robert S.
Coudersport, PA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Spoke with Robert's wife. She said this business is great. The people are wonderful.
This review was collected via phone interview by Customer Research Inc.
Terry G., owner from E & G Auto Plus Inc responded on 05/16/2019

Thank you Mrs Smith! We really appreciate your business

Terry Gerhart
Owner
814-274-4277

BH
Barbara H.
Coudersport, PA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019
Kudos to new mechanic
The new mechanic was able to address & fix our issues & even some we weren’t aware of!!!!
Terry G., owner from E & G Auto Plus Inc responded on 05/16/2019

Thank you once again Barb for all the years of service business, we really appreciate it

Terry Gerhart
Owner
814-274-4277

JS
John S.
Galeton, PA
Ford Econoline Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2019 Category: Service
John said he had a time delay in getting some things done on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Terry G., owner from E & G Auto Plus Inc responded on 05/16/2019

John-really sorry for the time delay, we were in the middle of hiring a mechanic, and now we have a really good one so hopefully that will help with delays in the future. Again, our greatest apologies are out to you for the delay.

Terry Gerhart
Owner
814-274-4277

RF
Ray F.
Reinholds, PA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Spoke with Ray's wife. She said the service was very good.
This review was collected via phone interview by Customer Research Inc.
Terry G., owner from E & G Auto Plus Inc responded on 05/16/2019

Thank you Frys for all the service business, we really appreciate it

Terry Gerhart
Owner
814-274-4277

RF
Robert F.
Roulette, PA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Robert said he had problems with the lights on his dash coming on and he took it back a couple of times. He added he is taking it back Monday because they said they had to order some parts and he is confident that they will be able to fix the problem this time. He stated they do good work .
This review was collected via phone interview by Customer Research Inc.
Terry G., owner from E & G Auto Plus Inc responded on 05/16/2019

Thank you Robert, So very sorry for the delay in repairs to your new vehicle.

Terry Gerhart
Owner
814-274-4277

JM
Jack M.
Coudersport, PA
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Jack said the service was good.
This review was collected via phone interview by Customer Research Inc.
Terry G., owner from E & G Auto Plus Inc responded on 05/16/2019

Thank you Jack! Appreciate your service business

Terry Gerhart
Owner
814-274-4277

Verified Customer
Ulysses, PA
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Inspection
Your recent inspection of our vehicle was quick and painless. Thanks so much.
Terry G., owner from E & G Auto Plus Inc responded on 04/05/2019

Thank you Mark. Always great doing business with you

Terry Gerhart
Owner
814-274-4277

MK
Melvin K.
Galeton, PA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Excellent Service
Fast Service, thorough service, friendly service that keeps my vehicle in top running condition.
Terry G., owner from E & G Auto Plus Inc responded on 04/05/2019

Tahnk you Susan. Was great seeing you. Thank you for all of your continued business

Terry Gerhart
Owner
814-274-4277

RK
Roderick K.
Coudersport, PA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Roderick said he was treated good.
This review was collected via phone interview by Customer Research Inc.
Terry G., owner from E & G Auto Plus Inc responded on 04/05/2019

Thanks Rod! 

Terry Gerhart
Owner
814-274-4277

DP
DIANE P.
Coudersport, PA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
E&G Auto Rocks
Everyone at E& G Auto has always been very very nice and knowledgeable.
Anytime I have needed them they have always been there for me whether it's a question about my vehicle or maintenance they get you in very quickly and they do very good work I would never go anywhere else for any of my vehicle needs. Terry and kalen have given me advice on things that I did not know or suggestions that would make things easier and better for myself and my vehicle I consider them friends not just a place to take my car when I need things thank you everyone at E&G for making things so much nicer and smoother when I need things you guys rock
Terry G., owner from E & G Auto Plus Inc responded on 03/11/2019

Thank You Diane. Glad we can help whenever you need us. Hope things are going to get a little easier for you soon.

Terry Gerhart
Owner
814-274-4277

Displaying Review 1 - 20 of 579 in total