Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 630 Reviews )

98% Would Recommend
Latest Review 2 days ago

Reviews


TB
Tamia B.
Richmond, VA
INFINITI EX35
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/18/2019 Category: Service
Tamia said that the facility's communication was off. She does not recommend them.
This review was collected via phone interview by Customer Research Inc.

WR
Wilcox R.
Chester, VA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Pre-purchase Inspection and Assessment
Eurotune LLC continues to provide uniquely honest, professional, impeccable and affordable service. I have been a customer for about five years, and I have no intention of going anywhere.

SC
Sam C.
Powhatan, VA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Sam said the business gave him good work. They explained everything to him. He is very pleased with the work that was completed quickly.
This review was collected via phone interview by Customer Research Inc.

JT
James T.
Virginia
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
James said the experience was good. He would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

A
ABE
Richmond, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
They know what there doing no matter what your take there!
This guys know what there doing they fixed my BENTLEY

BL
Barbara L.
Richmond, VA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Barbara said she was informed of everything that was going on along the way and the service was great. The business's staff handled everything professionally and to her satisfaction.
This review was collected via phone interview by Customer Research Inc.

DA
Dan A.
Midlothian, VA
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Getting it right every time
Being owner operated, Eurotune is obviously committed to keeping a good name and reputation for good work and always doing the right thing. That's one reason why they are so much better than repair chain shops and dealerships that have high employee turnover and no customer loyalty. I can't think of anyone else I would rather have working on my cars.

CB
CYNTHIA B.
Richmond, VA
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Excellent service
great service, very courteous.

DR
DANIEL R.
Midlothian, VA
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019
Honesty
You repair what needs to be done without unnecessary work

Verified Customer
Midlothian, VA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
My go to guys!
They are great! Very attentive to the customer needs and right on the spot with diagnosing the issue and getting it fixed in a timely manner. Answer all my question in a clear and simplified manner. Honest and knowledgeable!

LR
LISA R.
Midlothian, VA
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Friendly, fast, accommodating
The front office staff knows cars almost as well as the mechanics, especially Jennifer and Calene.

WD
WILLIAM D.
Richmond, VA
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Very Good Service
Your team is good at what they do

JV
Jeff V.
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Honest vehicle repairs and maintenance
Good people
David D. from Eurotune LLC responded on 02/12/2019

Thank you Jeff for your continued support!! Let us know if there is anything else we can do for you.

David Devereaux
Daniel Heindl
Owners
804-562-9381

GS
Gail S.
Richmond, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Gail said the employees were friendly, knowledgeable, and went out of their way to help her.
This review was collected via phone interview by Customer Research Inc.
David D. from Eurotune LLC responded on 02/12/2019

Thank you Gail for your support over the years!! Let us know if there is anything else we can do for you.

David Devereaux
Daniel Heindl
Owners
804-562-9381

ML
MING L.
Richmond, VA
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Excellent service at EuroTune
Knowledgeable and honest people. You feel like family there.
David D. from Eurotune LLC responded on 02/12/2019

Mr Luong, we absolutely love chatting with you about cars. My dad and you share similar tastes in vehicles. He always raves about the conversations that the two of you have had. We truly appreciate you as a customer and friend of the business!! Please do not hesitate to let us know if there is anything we can do for you!!

David Devereaux
Daniel Heindl
Owners
804-562-9381

JR
Jamal R.
Virginia
BMW 750iL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Jamal said it was excellent,
This review was collected via phone interview by Customer Research Inc.
David D. from Eurotune LLC responded on 02/12/2019

Thank you for the 5 star review. Please let us know if there is anything else we can do for you.

David Devereaux
Daniel Heindl
Owners
804-562-9381

WH
Wallace H.
Richmond, VA
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Wallace said he has received good service with them for the past 5-10 years.
This review was collected via phone interview by Customer Research Inc.
David D. from Eurotune LLC responded on 02/12/2019

Thank you for the 5 star review!! We hope to keep the Outlander on the road for many years to come.

David Devereaux
Daniel Heindl
Owners
804-562-9381

JF
Jurell F.
Midlothian, VA
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Praises to Eurotune
Praises to Eurotune!!!!! My land rover LR3 Ignition coil went bad on a Friday morning 800am. I was expecting guests that evening and I needed my truck to move everyone around for the weekend. Thanks to Eurotune,
My car was repaired by 5 o’clock, before My guess arrived and now, I’m able to have a good weekend. I thank you Eurotune!!!!!!!
Jurell
David D. from Eurotune LLC responded on 02/12/2019

Thank you for the great feedback. We always place ourselves in the customer's shoes and try to perform accordingly. Please let us know if there is anything else we can help you with!

David Devereaux
Daniel Heindl
Owners
804-562-9381

Verified Customer
Richmond, VA
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Technician
Excellent service. Expert diagnostics
Quick turn around
David D. from Eurotune LLC responded on 02/12/2019

Thank you for the 5 star review!! We pride ourselves in our level of knowledge and experience. Please let us know if there is anything else we can do for you.

David Devereaux
Daniel Heindl
Owners
804-562-9381

BT
BRYAN T.
Midlothian, VA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Awesome job!!!
Have been having work done at EuroTune for years and have always been very satisfied with the quality of the work performed as well as the very reasonable prices. Always a pleasure doing business there and highly recommend them for all your automotive needs!!!
David D. from Eurotune LLC responded on 02/12/2019

Thanks for the great review!! We appreciate your continued support over the years. Let us know if there is anything else we can do for you.

David Devereaux
Daniel Heindl
Owners
804-562-9381