Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(438 Reviews)

ReScore Reviews™ (7)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
96% Would Recommend
100% Business Response
Latest Review 15 days ago

Reviews

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


GC
Gabryelle C.
Sault Sainte Marie, MI
2006 Hyundai Sonata
This review violates the SureCritic Review Policy.

JH
James H.
Kinross Charter Township, MI
2017 Hyundai Santa Fe S
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/25/2019 Category: Service
Bad service
All that this dealership had were excuses as to why this update was taking so long. Not acceptible.
Todd R A., SERVICE MANAGER from Fernelius Hyundai responded on 04/29/2019

We can understand the frustration you feel.  We certainly had no intentions of keeping you out of your vehicle.  The campaign required replacement parts that were on National backorder hindering the process for repairs in many of our customers vehicles.  We appreciate that you have taken the time to comment.

Thanks Again
Todd R. Alexander
Service Manager
Fernelius Hyundai