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Fernelius Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(512 Reviews)
75
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
14
Total ReScores
4.6
ReScore Average
75
Net Promoter Score ®

Business Details

About

Welcome to Fernelius Hyundai. Our top goal is to provide excellent customer care for everyone who walks in our dealership. Welcome to Fernelius Hyundai. Our top goal is to provide excellent customer care for everyone who walks in our dealership.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(906) 632-3300

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* No Time Zone provided
2988 Ashmun Street Sault Sainte Marie, MI 49783
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(512 Reviews)

GK
gravatar
George K.
Sault Sainte Marie, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/24/2022
0
Category: Service
Serviced car turned out to have issues
They sold me a serviced car, one that has passed through their service dept. So I trusted them. The next day it turned out to have several issues. First, the tires do not match on all wheel drive. One back tire is new and the others are older. That's a very bad match for AWD. Somebody replaced just one tire. Then there are leaks in the shocks and seals. And codes that were not dealt with. I've raised the issue with them and I am carefully waiting for their response. If they fix them, I will be happy to rescore them.
If not, I would have to say don't trust even their serviced used cars for sale--they may have hidden issues.
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