Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

593 Reviews

99% Would Recommend
Latest Review about 20 hours ago

Reviews


TM
Tina M.
Clackamas, OR
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Tina said the employees took the time to learn about her vehicle. They were very thorough and they were thorough with everything. The staff went above and beyond.
This review was collected via phone interview by Customer Research Inc.

MJ
Mitch J.
Clackamas, OR
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Mitch said this business provided great and quick service.
This review was collected via phone interview by Customer Research Inc.

TL
Tina L.
Clackamas, OR
Volvo XC90
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/05/2017 Category: Service
Spoke with Derek. He said the staff wasn't able to fix a problem they thought they fixed.
This review was collected via phone interview by Customer Research Inc.

EB
Earl B.
Clackamas, OR
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017 Category: Service
Earl said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

IS
Isach S.
Molalla, OR
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Isach said he went in for a check engine light. The staff examined it and then went back inside.
This review was collected via phone interview by Customer Research Inc.

KT
Kathy T.
Happy Valley, OR
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Kathy said the staff were nice and they worked on her vehicle in good time.
This review was collected via phone interview by Customer Research Inc.

SH
STEVE H.
Happy Valley, OR
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017
Courteous, professional and punctual.
I came in for an oil change and tire change to studded tires. I tried to explain I wanted the better road tires on the back moved up front and the 'front tires changes to the studded tires' (I left off 'and put them on the back').
When I was called that the car was ready and saw the studded tires on the front - I knew I had mis-spoke and got what I asked for. When I asked to switch studded tires to the back, the front desk gentleman (sorry don't remember his name) just smiled and said 'no problem, we can switch that right away' and took care of it. I thought his reaction was golden - it's easy when things go as expected, the high road is a courteous and professional manner even when things don't go so well. I love these guys, it appears respect among employees and toward clients is a priority, and was reflected here.

SR
Shirley R.
Portland, OR
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Shirley said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Oregon City, OR
Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Michael said the employees are professional, and know what they are doing.
This review was collected via phone interview by Customer Research Inc.

SP
Susan P.
Happy Valley, OR
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Susan said the staff were really honest. They took time to explain things and even asked her questions. She stated this made her feel very comfortable.
This review was collected via phone interview by Customer Research Inc.

JJ
Joseph J.
Portland, OR
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Joseph said everything went well. The service was smooth and quick. They handled his vehicle with care. Most importantly, his vehicle works now.
This review was collected via phone interview by Customer Research Inc.

AM
Alicia M.
Portland, OR
Jeep Commander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2017 Category: Service
Spoke with Isabell. She said the customer service at this business is good.
This review was collected via phone interview by Customer Research Inc.

HB
HUGH B.
Clackamas, OR
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
tune up
car now runs smoothly

CA
Chase A.
Happy Valley, OR
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2017 Category: Service
Chase said he always goes to this business.
This review was collected via phone interview by Customer Research Inc.

JN
JAMES N.
Clackamas, OR
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2017
Headlight change
With all the obstructions these days yet it was changed in a half hour great service . Excellent technicians

HB
HUGH B.
Clackamas, OR
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017
Come again
You guys were professional, friendly and perfectly on time.

DT
Davis T.
Clackamas, OR
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Spoke with Trevor. He said the business charges fair prices for repairs. The staff are straight with him and give him great customer service. He is a returning customer.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Clackamas, OR
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Jeff said the staff were great.
This review was collected via phone interview by Customer Research Inc.

DK
DAVID K.
Portland, OR
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017
Goood support
Good information about whats wrong & how it was repaired

JW
JOYCE W.
Clackamas, OR
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2017
Great service
Always great service from First Choice. Got in quickly. Front brakes replaced. Good work.