Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

670 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


BP
Byron P.
Griffin, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2019 Category: Service
Recall performed and SBS issue resolved.
Had a recall issue performed and my airbag light had come on. These were done and an oil change in under 2 hours. Nicki answered all my questions with a friendly smile.
ROBERT L., Service Manager from Five Star Hyundai responded on 07/18/2019

Thank you for your response. We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

DA
Deborah A.
Byron, GA
2013 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
Not bad
They were quick
ROBERT L., Service Manager from Five Star Hyundai responded on 06/25/2019

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day!!!!!!!!

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

CC
Christopher C.
Macon, GA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2019 Category: Service
Great communication & follow-up
Great communication & follow-up
ROBERT L., Service Manager from Five Star Hyundai responded on 06/24/2019

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day!!!!!!!!

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Milledgeville, GA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2019 Category: Service
Good Service Department
Repairs were covered by warranty which was a pleasant surprise. Good technicians work at this
dealership.
ROBERT L., Service Manager from Five Star Hyundai responded on 06/06/2019

Thank you for your kind words. We look forward to seeing you on your next service visit. Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Griffin, GA
2008 Hyundai Entourage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2019 Category: Service
Customer friendly, great work!
The service staff did an excellent job of explaining to me about the needs of my vehicle and they did an excellent job making needed repairs in a timely manner.
ROBERT L., Service Manager from Five Star Hyundai responded on 05/02/2019

Thank you for your response. We look forward to seeing you on your next service visit .Have a great weekend

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

EC
Elton C.
Macon, GA
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2019 Category: Service
Its was clean
Service was good
ROBERT L., Service Manager from Five Star Hyundai responded on 04/05/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Perry, GA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/31/2018 Category: Service
Pleasant Experience/Poor Communication
The staff was very friendly, however, I made it a point to leave my personal cell number because a friend picked me up to go to breakfast during my service and I wanted the office to be able to get in touch with me. Instead of calling the number I have them, they repeatedly called my husband’s number which was in the computer system. My husband was at work and unable to answer right away so it took a while for me to learn that my car was ready.
ROBERT L., Service Manager from Five Star Hyundai responded on 12/31/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a Happy New Year 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Sandersville, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2018 Category: Service
Great Service Most of the Time
See earlier note.
ROBERT L., Service Manager from Five Star Hyundai responded on 12/22/2018

Thank you for your response. We look forward to seeing you on your.  I have been on vacation, when I return I will check on your your part for the recall. Have a Merry Christmas.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KM
Kimberly M.
Locust Grove, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2018 Category: Service
Compare Prices
Don’t settle for that dealership price while doing repairs they are overcharging you because you don’t know any better. Pay attention and shop around.
ROBERT L., Service Manager from Five Star Hyundai responded on 12/19/2018

Thank you for your response. We look forward to seeing you on your next service visit .Have a great holiday.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018 Category: Service
service
Very good people
ROBERT L., Service Manager from Five Star Hyundai responded on 10/10/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

LM
Louis M.
Decatur, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Service decent. Issue lies elsewhere
Service is decent.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/19/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Byron, GA
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Much better
My service was much better than the last visit!
ROBERT L., Service Manager from Five Star Hyundai responded on 09/11/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Mcdonough, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Great Service
Robert was very good at explaining my service options.
ROBERT L., Service Manager from Five Star Hyundai responded on 08/23/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Lizella, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2018 Category: Service
They actually want you to be a happy customer for the long run not for just the time being
They were very fast
ROBERT L., Service Manager from Five Star Hyundai responded on 06/27/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Gray, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Service department
The gentleman running the service department is extremely professional and helpful.
ROBERT L., Service Manager from Five Star Hyundai responded on 06/06/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Great service but improve paperwork
Quality of work done my car was excellent, however I had to keep calling for updates and had to wait an entire extra week due to supplemental being sent late.
ROBERT L., Service Manager from Five Star Hyundai responded on 05/13/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great weekend 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Oglethorpe, GA
2014 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2018 Category: Service
Great dealership
Great place to buy a car...I will be back
ROBERT L., Service Manager from Five Star Hyundai responded on 03/10/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great weekend. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

RH
Ruddean H.
Macon, GA
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2018 Category: Service
Car repair
Excellent service

Verified Customer
Dublin, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2018 Category: Service
owner
Good to do business with in the service area
ROBERT L., Service Manager from Five Star Hyundai responded on 02/14/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

RW
Ronald W.
Rentz, GA
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/07/2018 Category: Service
The People
The people you have in place, is what makes it worth the drive to have my Santa Fe serviced there. Everyone I have dealt with has been very nice and extremely customer service oriented. Jason Stewart always makes sure we are taken care of quickly.
ROBERT L., Service Manager from Five Star Hyundai responded on 01/07/2018

Thank you for your response. We look forward to seeing you on your next service visit. Happy New Year. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net