Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 754 Reviews )

ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


RA
Rose A.
Macon, GA
2018 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2019 Category: Service
Rose A.
I appreciate that the staff is concerned about providing great service. I look forward to future visits and great service.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/24/2019 Category: Service
Rose A.
Not a great first time service experience.
ROBERT L., Service Manager from Five Star Hyundai responded on 10/24/2019

THANK YOU FOR YOUR RESPONCE. WE STRIVE TO GIVE EVERYONE 5 STAR SERVICE WHEN THE COME IN. WE FAILED YOU AND I AM TRULY SORRY. FEEL FREE TO CALL ME AT 478-803-8887 THEN DIAL 0, TO SEE WHAT WE CAN DO TO KEEP YOU AS A CUSTOMER.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
ROBERT L., Service Manager from Five Star Hyundai responded on 10/24/2019

Thank you for your response.  We look forward to seeing you on your next service visit.  Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

EC
Evelyn C.
Lizella, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019
Great service
Robert the manager at the service department is very great give you great customer service Has a wonderful personality let you know what you need for your car what a wonderful person
ROBERT L., Service Manager from Five Star Hyundai responded on 12/06/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend and Merry Christmas

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

EC
Evelyn C.
Lizella, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Service
Great service
I always give great service the Service department is wonderful and I always know you by your name
ROBERT L., Service Manager from Five Star Hyundai responded on 12/05/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend and Merry Christmas

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

MS
Mamie S.
Macon, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Service
The service department personnel are Great. They are helpful and polite.
ROBERT L., Service Manager from Five Star Hyundai responded on 12/03/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great week!!!!

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

HN
Hugh N.
Danville, GA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019 Category: Service
Profesional work and great customer service.
The service department does a great job.
ROBERT L., Service Manager from Five Star Hyundai responded on 12/02/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great week!!!!!!!

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

SM
Stacie M.
Thomaston, GA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Awesome Service
My car is always ready when promised and they do a great job.
ROBERT L., Service Manager from Five Star Hyundai responded on 11/29/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

DP
Daniel P.
Forsyth, GA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Great service
Always great service at Five Star.
ROBERT L., Service Manager from Five Star Hyundai responded on 11/27/2019

Thank you for your response.  We look forward to seeing you on your next service visit . Have a great Thanksgiving. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

LS
Larry S.
Macon, GA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Great
The people and the service makes it great
ROBERT L., Service Manager from Five Star Hyundai responded on 11/26/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great day!!!!!!!

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

MS
Martin S.
Byron, GA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Great Service Experience
It was great
ROBERT L., Service Manager from Five Star Hyundai responded on 11/21/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

AK
Ahmed K.
Macon, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Great people
Fast service
ROBERT L., Service Manager from Five Star Hyundai responded on 11/19/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Peachtree City, GA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Good service fair prices
I will go back again
ROBERT L., Service Manager from Five Star Hyundai responded on 11/15/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

GS
Greg S.
Gray, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Warranty side mirror repair
Other than having to wait on the part from the manufacturer to arrive the service experience went well.
ROBERT L., Service Manager from Five Star Hyundai responded on 11/15/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

WM
Wayne M.
Macon, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2019 Category: Service
Good customer service
Good service and a beautiful place to come and visit
ROBERT L., Service Manager from Five Star Hyundai responded on 11/15/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

AW
Akisha W.
Macon, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Service
Excellent service everytime
ROBERT L., Service Manager from Five Star Hyundai responded on 11/14/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great week.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

ES
Eulalia S.
Macon, GA
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Always great service!
Always receive exceptional service.
ROBERT L., Service Manager from Five Star Hyundai responded on 11/13/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great week.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

MG
Monty G.
Macon, GA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Good service dept
Good friendly service, delivered with requested work completed on time.
ROBERT L., Service Manager from Five Star Hyundai responded on 11/12/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great week.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

AJ
Angela J.
Macon, GA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
So welcoming
I simply love the crew here. Everyone is always so welcoming!! I never have to wait long for my service, coffee is always fresh and it's smiles all around, no matter how early I get there.
ROBERT L., Service Manager from Five Star Hyundai responded on 11/12/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

ED
Estella D.
Eatonton, GA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Excellent customer service
Excellent service !
ROBERT L., Service Manager from Five Star Hyundai responded on 11/08/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend .😁

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

TD
Thomas D.
Dublin, GA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Service Dept.
At using this service department after ten years it is five hundred times better than the sales department. I never had a problem in ten years.
ROBERT L., Service Manager from Five Star Hyundai responded on 11/08/2019

Thank you for your response.  We look forward to seeing you on your next service visit . Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Fort Valley, GA
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2019 Category: Service
great service
No problems.
ROBERT L., Service Manager from Five Star Hyundai responded on 11/05/2019

Thank you for your response.  We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net