Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

667 Reviews

99% Would Recommend
Latest Review about 1 year ago

Reviews


EF
Edison F.
Franklin, TN
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Edison said his overall experience was easy.
This review was collected via phone interview by Customer Research Inc.

JF
Josh F.
Nashville, TN
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Josh said the business called when they were supposed to, and they finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DH
Dawn H.
Franklin, TN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Dawn said the staff didn't hesitate to help her when she had an issue. They couldn't have been more kind. They've been superb. She's been to them four times and they have been wonderful each time.
This review was collected via phone interview by Customer Research Inc.

JD
Jonny D.
Columbia, TN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Jonny said this business did everything that needed to be done in a timely manner. They did not overcharge.
This review was collected via phone interview by Customer Research Inc.

EP
Evan P.
Franklin, TN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Evan said the service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

HM
Hannah M.
Tennessee
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Hannah said this business provided good customer service. They were very nice to her.
This review was collected via phone interview by Customer Research Inc.

JD
JASON D.
Franklin, TN
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2017
Highly Recommend | Knowledgeable and Trustworthy
The guys at Franklin Auto Doctor both know what they are doing and know how to treat their customers. I am grateful to have found them. They are who we take our vehicles to for all things auto.

EG
Enrique G.
Franklin, TN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Enrique said the business provided the best service.
This review was collected via phone interview by Customer Research Inc.

TP
TIMOTHY P.
Franklin, TN
Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017
Equus headlight lens restoration.
Great job! Miles Auto Spa did the first time. Waste of money and time. Frosted in less that 2 months. Auto Doc took 2 hours to do it right to last. Great folks, especially Eddy. Great service.

CK
Chris K.
Franklin, TN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017 Category: Service
Chris said this business was with him for a while. They are good and fair. He thanks them for their services.
This review was collected via phone interview by Customer Research Inc.

EF
Elizabeth F.
Collierville, TN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017 Category: Service
Elizabeth said the business had very nice customer service, the prices were fair, and they kept her updated. She said she received her vehicle back sooner than expected.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Brentwood, TN
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017 Category: Service
James said the business was courteous and friendly. The price was good and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DJ
Drake J.
Franklin, TN
Dodge Avenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Drake said he had a diagnostic and it went well.
This review was collected via phone interview by Customer Research Inc.

JG
JERRY G.
Franklin, TN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017
Great work
Thanks for the help. Best price I found out of 3 quotes.

KH
Kate H.
Brentwood, TN
BMW X1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017 Category: Service
Kate said she received very good service and the staff provided good communication. It was easy to get service, and the service was competitively priced.
This review was collected via phone interview by Customer Research Inc.

ED
Ernie D.
Franklin, TN
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Ernie said this business had the proper equipment to work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

TM
TIM M.
Franklin, TN
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017
Great service
Service was completed promptly and well done!

BB
Bob B.
College Grove, TN
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017 Category: Service
Bob said this business communicated the problem to him and then they provided a quick solution for a fair price.
This review was collected via phone interview by Customer Research Inc.

ML
Max L.
Franklin, TN
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2017 Category: Service
Max said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MF
Maureen F.
Gallatin, TN
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017 Category: Service
Maureen said this business was great and Eddie provides wonderful service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 667 in total