Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

466 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


SP
Steve P.
Maple Heights, OH
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Always receive great service.
Wife and I have been going to Friend-Lee for over 20 years. never once had a complaint.

CA
Carlson A.
Ohio
Ford Cab
Verified Customer
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04/12/2019 Category: Service
Carlson said the service was good. He had no problems with his service.
This review was collected via phone interview by Customer Research Inc.

MK
Maureen K.
Lakewood, OH
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Excellent service
Outstanding service as always. They go above and beyond, and for an affordable price too

MK
Mark K.
North Royalton, OH
Jeep Compass
Verified Customer
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03/25/2019
Always taken care of
Been a loyal customer for years and now my kids use Friend -Lee for their auto needs. Great service everytime.

JJ
Jackie J.
Bedford, OH
Chevrolet Malibu
Verified Customer
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03/21/2019
During a very tough time, Jason is still providing the amazing service that both he and Matt took pride in.
Have been with Friend-Lee Auto for more years than many of you have been alive. Always tops in service, professionalism and mostly in caring. Hard to find these days. I am a widow now, and am very comfortable trusting my car with Jason. Both Matt and Jason have always been there for me and my sons as well since my husband ( best friends with Matt forever) passed away. They are the very best...

MZ
Mike Z.
North Royalton, OH
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Quick Oil Change
Full inspection completed and problems brought to attention.. Friendly quick service.

DB
Debra B.
North Royalton, OH
Kia Soul
Verified Customer
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03/20/2019
2013 Soul
I took the car in at 1pm and it was ready by 6pm. A oil change and tire rotation was done. Safety inspection and brake inspection was completed. Tire rotation cost $20 plus oil change total cost $60. I looked at the cost NTB would change, they would change $60 which includes tire rotation.
Very good service and friendly.
Debra A. Brosky

LF
Lisa F.
Parma, OH
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
always above and beyond
A standard oil change, but always a little extra done. Jay is taking after his father, and I'll keep going to Friend-Lee, even though Matt is gone.

MM
Mike M.
Broadview Heights, OH
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Mike said his experience was real good and has been going to this facility for many years.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Moreland Hills, OH
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Service
Very attentive and affordable.

ME
Mike E.
Strongsville, OH
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Mike said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BC
Becky C.
North Royalton, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Friend-Lee, Time, Knowledge & Care
Friend-Lee, Time, Knowledge, & Care,
That's What He Always Offers
I Will ALWAYS Go There!

You Get What You Want,
Not What You Don't,
You Get It On Time
And They Price What They Quote!

Thank You Friend-Lee,
You're The Only Ones I Trust
When it comes to referring...
YOU ARE A MUST!

ES
Ed S.
Parma Heights, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Great service, Again!
Once more Frienf-Lee Automotive was fast, efficient and Fair with my car and my time.

AN
Adam N.
Northfield, OH
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019
Rest in Peace Matt
Thank you for everything.

FB
Fred B.
Brunswick, OH
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Excellent Service
Vehicles Are Fixed in A Timely Manner & Price Is Very Good

BC
Brian C.
North Royalton, OH
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Fast and Honest Service
Identified issue correctly right away and when I questioned items I thought might be bad, he was honest and told me there was no need to replace anything else. He was right, works great!

MJ
Milan J.
North Royalton, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Milan said the employees were knowledgeable. They took care of his vehicle quickly. His service was completed promptly.
This review was collected via phone interview by Customer Research Inc.

LP
Lisa P.
Seven Hills, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Lisa said the business was very good and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

RB
Ron B.
Strongsville, OH
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Ron said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

JB
Jose B.
North Royalton, OH
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jose said the business was friendly and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.