Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

420 Reviews

98% Would Recommend
Latest Review about 5 hours ago

Reviews


AE
Amanda E.
Broadview Heights, OH
Ford Escape
Verified
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07/31/2018 Category: Service
Amanda said the service was really good.
This review was collected via phone interview by Customer Research Inc.

BL
Bill L.
Brecksville, OH
Subaru Outback
Verified
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07/28/2018
2013 outback
Work is done correctly the first time at a fair price. Easy to arrange an appointment.

GU
Gene U.
Seven Hills, OH
Toyota Camry
Verified
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07/26/2018
Knowledge and courtesy
Have been a cust.for over 25 yrs,Have yet to have a problem that Matt,or Jason have not been able to diagnose or repair.

RD
Romeo D.
Hinckley, OH
Ram 1500
Verified
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07/26/2018 Category: Service
Romeo said the business did good work and he has never had a problem.
This review was collected via phone interview by Customer Research Inc.

WA
Walt A.
Cleveland, OH
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Walt said the mechanic kept him informed about what was going on with the vehicle. He even called him the day after the service to check up on how well the vehicle was performing.
This review was collected via phone interview by Customer Research Inc.

DB
Debra B.
North Royalton, OH
Kia Soul
Verified
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07/17/2018
Kia Soul
FriendsLee Auto
They have been taking care of both my 2008 F150 and 2013 Kia Soul for several years. They do the job right the first time. Their prices are fair and honest!!! The dealer prices are a rip off and 45 minute drive from my home. They do excellent job. I am very pleased with FriendLee Auto.

Verified Customer
Lakewood, OH
Kia Rio
Verified
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07/13/2018
The best
They're the best around
Nothin's ever gonna bring them down

RJ
Rick J.
Richfield, OH
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Rick said the business did what he asked them to do and they did it in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

MB
Mary Beth B.
Cleveland, OH
Hyundai Elantra GT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Great Service
As always, Great service at a fair price

RP
Rumesh P.
North Royalton, OH
Toyota Camry
Verified
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07/05/2018 Category: Service
Rumesh said this business was very good,
This review was collected via phone interview by Customer Research Inc.

SO
Susan O.
North Royalton, OH
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Truck work
Matt is extremely knowledgeable and accurate. We will continue taking our vehicles there. Makes you feel very comfortable.

CC
Christopher C.
Maple Heights, OH
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Christopher said he liked the price and the staff treated him well.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Mogadore, OH
Chrysler Sebring Sdn
Verified
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06/24/2018
Consistent high-quality attentive service for many years.
I keep coming back to Friend Lee, for over twenty years, through six vehicles of my own and at least three vehicles of other members of my family. Quality personal service, quick and accurate diagnosis of what is needed to fix the problem, dependable workmanship.

Verified Customer
North Royalton, OH
Honda CR-V
Verified
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06/22/2018
Friendly and fair price
Had a rear brake job done. They finished within 1 day and charged a very fair price. The mechanic also showed me my old parts and explained how they worked and what went wrong. He even offered to let me keep them. No further issues with the brakes.

AN
Adam N.
Northfield, OH
Buick Encore
Verified
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06/20/2018 Category: Service
Adam said the business provided him with quick service. Matt did good quality work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DR
Don R.
Plymouth, MI
Pontiac Grand Prix
Verified
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06/18/2018 Category: Service
Don said he was taken right away and the technician stayed late to get the work done and he really appreciates that. He also said the guy at the front desk was very nice and polite.
This review was collected via phone interview by Customer Research Inc.

KK
Kris K.
North Royalton, OH
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Kris said the technician has always been fair, and he trusts him.
This review was collected via phone interview by Customer Research Inc.

DZ
Dan Z.
Broadview Heights, OH
Oldsmobile
Verified
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06/09/2018 Category: Service
Spoke with Betty. She said she was very satisfied. They were very friendly, outgoing and their price was reasonable.
This review was collected via phone interview by Customer Research Inc.

CA
Carlson A.
Ohio
Ford Cab
Verified
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06/09/2018 Category: Service
Carlson said the staff did everything they were supposed to do, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MZ
Max Z.
North Royalton, OH
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Max said the staff were very polite and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.