Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

439 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


KH
Kirk H.
Brecksville, OH
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Kirk said that the place did a good job quickly.
This review was collected via phone interview by Customer Research Inc.

BL
Bill L.
Brecksville, OH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Outback service
Friend Lee has been maintaining my Subaru since it's been new.
Always reliable service. Knowlegable for the requirements the vehicle.

BL
Bill L.
Brecksville, OH
Nissan 370Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
370z
Needed the car to be checked and serviced before a road trip.
Always rely and trust Friend Lee.
Don't leave home without it.

DK
David K.
North Royalton, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Good service
Work performed as quoted

KG
Kevin G.
Seville, OH
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Kevin said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
North Royalton, OH
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Great and friendly service
I am very appreciative of all the time that was spent trying to find the problem with the "creaking" noise. I was even more appreciative when I was not told "Nothing is wrong" or that the problem could be fixed by purchasing an expensive product (happened at the dealership). Its good to know that I can take my car for service where the owner is knowledgeable and trustworthy.

DM
Diane M.
North Royalton, OH
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Always great service!
Matt always take great care o me and my 18 year old van. Thanks Matt.

SS
Shane S.
University Heights, OH
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Shane said the employees were really knowledgeable. They explained his service in understandable terms.
This review was collected via phone interview by Customer Research Inc.

KM
Kurt M.
Broadview Heights, OH
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Quick turnaround
What I love about Friendlee Auto is that they get me in and out very quickly. With my busy schedule I really appreciate Matt and Jason’s attention to detail and concern for my time.

CC
Curt C.
North Royalton, OH
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Curt said they did all the work he asked them to do, they provided a warranty for everything they did including parts. They did a clean job and they did not leave a mess.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
North Royalton, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
John said everything is good so far. His vehicle is still being worked on.
This review was collected via phone interview by Customer Research Inc.

TB
Todd B.
North Royalton, OH
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Todd said staff are great guys. They fixed the problem with his vehicle and got it done in a time conscientious manner.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
North Royalton, OH
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Paul said the work is timely and the staff is friendly. He had a positive experience.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
North Royalton, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Always great service
Great service every visit.

EW
Edward W.
North Royalton, OH
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Edward said the business did a good job and everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

HG
Hannah G.
North Royalton, OH
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Hannah said the business was a good experience.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
North Royalton, OH
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Bill said everything is okay, so far.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Broadview Heights, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Execellent work for very fair pricing.
Matt found a problem with a bad ball joint and was able to replace it within a few hours without me having to come back for another appointment which was very convenient. His pricing is always very reasonable.

DM
David M.
Strongsville, OH
Oldsmobile Achieva
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
David said everything was perfect with the business and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AE
Amanda E.
Broadview Heights, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Amanda said the service was really good.
This review was collected via phone interview by Customer Research Inc.