Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

452 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


ME
Mike E.
Strongsville, OH
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2018
friend-lee warm enviroment
convenient hours with excellent service thanks again

SO
Susan O.
North Royalton, OH
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
Good shop close to home.😉
Excellent mechanic shop. Matt is well knowledged and listens to what you have to say and the problem gets fixed immediately.

CM
Chris M.
Mogadore, OH
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
Great service again
Thank you for quick, efficient, and dependable service.

KG
Kevin G.
Seville, OH
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Kevin said he likes the staff, and would recommend them.
This review was collected via phone interview by Customer Research Inc.

LV
Larry V.
North Royalton, OH
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Larry said he really appreciates the mechanic taking the time to always explain things to him, which also gives him options.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Broadview Heights, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018
Execellent work for very fair pricing.
Friend Lee Auto has always given me dependable, honest and reliable work on all my vehicles for the past 32 years.

DS
David S.
Parma Heights, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017
Quick, efficient service.
Needed tire repair. They worked me in to their schedule and I was back on the road quickly.

ES
Ed S.
Parma Heights, OH
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017
Great mechanics-Great people
Fast, efficient and friendly. I will use them again.

DT
Daniel S. T.
Strongsville, OH
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017
Great service.
I was impressed with your operation . Clean , organized

JB
Jean B.
Beachwood, OH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017
Ease of setting an appointment and quick and reliable service
This particular visit was a simple oil change and a few filters were overdue to be replaced. Since I do my regular maintenance at Friendlee Automotive they had already had the filters on order from my last visit and my car was finished in no time at all.

CK
Chuck K.
Bedford Heights, OH
Oldsmobile Delta 88
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Spoke wish Jeanne. She said the experience was superb. They have used this business for years. The staff is very accommodating and they do not allow anything to fall through the cracks.
This review was collected via phone interview by Customer Research Inc.

KM
Kurt M.
Broadview Heights, OH
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2017
Tires
We dropped the car off at 8:00 AM for new tires, oil Change, and wipers and Matt was true to his word. We were back by 9:30 AM and the car was ready! Given our busy schedule the day before Thanksgiving it was great to have Friendlee turn around the car so quickly. Thanks Matt!

GB
Galina B.
Broadview Heights, OH
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Galina said this business has her vehicle driving fine with no problems.
This review was collected via phone interview by Customer Research Inc.

GS
Gertrude S.
North Royalton, OH
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Gertrude said that the employees are courteous.
This review was collected via phone interview by Customer Research Inc.

PC
Peter C.
North Royalton, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Peter said the service is fast and the staff is courteous.
This review was collected via phone interview by Customer Research Inc.

MR
Martin R.
Independence, OH
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2017
great
Matt always tries to service our cars when needed.

JT
John T.
Hinckley, OH
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017
As always,. Very honest and "friendly" .
Matt and Jason are down to earth but VERY honest businessman. Always going that extra step to make sure you are taken care of in the best possible way.

SA
Seoyan A.
Strongsville, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Seoyan said this business does a good and quick job.
This review was collected via phone interview by Customer Research Inc.

MM
Matt M.
North Royalton, OH
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Matt said the employees were quick, efficient, and they explained the repairs in detail.
This review was collected via phone interview by Customer Research Inc.

RR
Renee R.
North Royalton, OH
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
The owner is honest and trustworthy
My 16 year old son just bought his first car a few months back. Matt did a through inspection and gave me son a few things to resolve. Recently my sons car had a power steering issue which we thought was going to be thousands. Matt resolved that issue and replaced the battery, fixed his tire and it was $429 a lot less than we planned. He understands a teenager has to pay for this car and is very detail oriented honest and fair. Thank you Matt