Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

420 Reviews

98% Would Recommend
Latest Review about 5 hours ago

Reviews


ME
Mike E.
Strongsville, OH
Chevrolet Silverado 1500
Verified
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10/05/2017
friend-lee warm enviroment
great service again

CW
Carol W.
Valley View, OH
Toyota Camry
Verified
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10/01/2017
Dependable, knowledgeable, honest, great team!
I had car trouble and towed my car to My Mechanics at Friend-Lee Automotive. I've been their customer for over 20 years. Another place said I needed expensive repair and parts. However after careful evaluation it was determined that my car is fine. I love their honesty and safety checks with every oil & lube appointment. Thanks!

JH
John H.
Olmsted Falls, OH
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2017 Category: Service
John said this business fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

KG
Kevin G.
Seville, OH
Chevrolet Captiva Sport Fleet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Kevin said the staff do a good job.
This review was collected via phone interview by Customer Research Inc.

RC
Rose C.
North Royalton, OH
Honda Fit
Verified
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09/18/2017 Category: Service
Rose said this business got her vehicle fixed quickly and they were honest.
This review was collected via phone interview by Customer Research Inc.

HW
Heather W.
North Royalton, OH
FIAT 500L
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2017 Category: Service
Heather said this business is super friendly and they make her feel comfortable.
This review was collected via phone interview by Customer Research Inc.

BL
Bill L.
Brecksville, OH
Nissan 370Z
Verified
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09/13/2017
370z service
Thurough service after long road trip. Excellent job. Everything checked-inspected.

LS
Lorrie S.
North Royalton, OH
Honda Civic
Verified
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09/13/2017
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We love u guys Nicole enjoyed chatting w Matt. So friendly.

CM
Carol M.
Broadview Heights, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2017
Family Auto Shop
Very friendly, professional, helpful, and qualified auto shop. Care about the customer and the service they provide.

ES
Ed S.
Parma Heights, OH
Ford Taurus
Verified
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09/02/2017
Friend Lee Automotive North Royalton review - testimonial
Fast and efficient. They fix it right the first every time and are very Fair with their pricing. I highly recommend Friend Lee Automotive repairs.

RP
Roger P.
North Royalton, OH
Jeep Grand Cherokee
Verified
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08/25/2017 Category: Service
Roger said the business had good mechanics. He has never had to take his vehicle back for the same problem.
This review was collected via phone interview by Customer Research Inc.

JC
Joseph C.
North Royalton, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Carolyn said this business was helpful when she went in and everything went smoothly. She did not have any complaints.
This review was collected via phone interview by Customer Research Inc.

RH
Rich H.
Brunswick, OH
Oldsmobile Ninety-Eight
Verified
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08/25/2017 Category: Service
Rich said he told them to store his vehicle in the garage at night. He spent $1,200 and they charged him 50 cents for washer fluid. They also overfilled the transmission fluid.
This review was collected via phone interview by Customer Research Inc.

KI
Kat I.
Roseville, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Kat said the staff was a big help.
This review was collected via phone interview by Customer Research Inc.

ME
Mike E.
Maple Heights, OH
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Mike said he would recommend this business for service. He would like to thank them.
This review was collected via phone interview by Customer Research Inc.

JG
Jim G.
Solon, OH
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
The best vehicle repair/service facility to be found!
We are long-time customers of Friend-Lee (20+ years) and to my knowledge there is no other shop that comes close to the fine and honest service we consistently receive! Matt, Jason, and crew are the BEST!

SS
Seto S.
Broadview Heights, OH
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2017
The people and services
Good people

BL
Bill L.
Brecksville, OH
Nissan 370Z
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017
Wjl 370z
Very knowledgeable. Very courteous. Very honest.

MH
Mallorie H.
North Royalton, OH
Pontiac G6
Verified
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08/10/2017 Category: Service
Mallorie said this business was quick and they provided excellent service.
This review was collected via phone interview by Customer Research Inc.

JB
Jean B.
Beachwood, OH
Honda CR-V
Verified
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08/08/2017
Outstanding service keeping an older car running in tip top shape
Friend-Lee Auto has done a fantastic job in keep my 2005 Honda CRV running in great shape. This 12 car is running like a champ and that is due to the preventative maintenance from Jay and Matt as well as affordable replacements for parts that are just worn out.