Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

406 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


PP
Pamela P.
Cleveland, OH
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017
:)
Honest, dependable and efficient.

JB
Jean B.
Beachwood, OH
Subaru Forester
Verified
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07/10/2017
Always on time and excellent service
Friend Lee Automotive is an exceptional service provider. They are always on time, do a great job and are affordable. I highly recommend them.

AF
Adam F.
North Royalton, OH
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017 Category: Service
Adam said they are thorough, honest and do good work.
This review was collected via phone interview by Customer Research Inc.

MM
Maggie M.
North Royalton, OH
Hyundai Elantra Touring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2017
Very trustworthy
Honest, reliable service. I never feel like they are recommending more than I need.

KU
Kathy U.
Broadview Heights, OH
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2017
Relieved and Aprreciative!
I took my car in because I had a clunking noise in the wheel well when I made a sharp left turn. I thought it was something serious. Turns out that the inner liner had come loose and was causing the problem. $10 to secure it and now it's good as new. So happy! Had some routine maintenance done too while I was there. As always, very honest, fair, and great service. Thanks!

ME
Mike E.
Maple Heights, OH
Chevrolet Silverado 1500
Verified
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06/30/2017
friend-lee warm enviroment
great again

GW
Gary W.
Cleveland Heights, OH
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Gary said Matt always does a great job.
This review was collected via phone interview by Customer Research Inc.

TH
Tim H.
Broadview Heights, OH
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Tim said this business was honest, and they explained the cost of the repair.
This review was collected via phone interview by Customer Research Inc.

BR
Bob R.
Seven Hills, OH
Ford Ranger
Verified
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06/26/2017
Knowledgeable, trust worthy, and fair pricing
Matt was fantastic, he diagnosed the problem ( the brakes) came up with the solution.
He was concise and gave me a couple of options . I really appreciated that. The problem was fixed in two

CW
Carol W.
Valley View, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017
Friendlee is Friendly!
Customers for over 20 years and still happy with the service and results.

DS
David S.
Parma Heights, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017
QUICK, EFFICIENT SERVICE.
Service done expertly and on time.

BL
Bill L.
Brecksville, OH
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017
Bill's Subaru
Easy to make appointment. Friendly staff. Great work. Good prices. Very thorough.

TK
Tom K.
North Royalton, OH
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Tom said this business did a nice job.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
North Royalton, OH
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Don said this business is wonderful, and he is glad to have them in the neighborhood.
This review was collected via phone interview by Customer Research Inc.

MK
Michelle K.
Brecksville, OH
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Michelle said the staff did a great job and she really appreciates them bending over backwards for her.
This review was collected via phone interview by Customer Research Inc.

ES
Ed S.
Parma Heights, OH
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2017
Quick and efficient
My car was completed ahead of the time promised which allowed me to have a productive day and not wait on my car all day. Great job and great work.

SS
Sabrina S.
Pepper Pike, OH
Honda CR-V
Verified
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06/09/2017
Scheduling is easy, Matt always explains and translates what the issues are (if any), and the price is reasonable.
Worth the drive to experience solid customer service.

DB
David B.
Broadview Heights, OH
Honda Accord
Verified
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06/08/2017
Focused and Timely
Matt and Jay focus in on what needs to get done. They adjust to whether or not you're waiting for your car, and they do a good job of alerting you to issues that you will need address down the road. They know car repair, and they're a family business that likes to keep up a relationship with their customers.

JT
John T.
Hinckley, OH
Chevrolet Malibu
Verified
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06/06/2017
The BEST
Goes above and beyond. Made sure all hinges and latches were oiled. Checked air pressure in spare. Actually did an overall inspection of battery, lights , etc. Would highly recommend!

TB
Tom B.
Ohio
Ford Explorer
Verified
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05/23/2017 Category: Service
Tom said this business does a great job and he trusts them. Matt does a good job.
This review was collected via phone interview by Customer Research Inc.