Reviews
CF
Cloa F.
Omaha, NE
Lexus RX 350

12/07/2019
Courteous & caring
Appreciate the friendly courteous welcome. Service was completed in the time stated. There is a nice waiting area.
Recommended
SV
Steve V.
Papillion, NE
BMW 3 Series

12/05/2019
Category:
Service
Steve said that he had to wait kind of a long time for the service provided.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Omaha, NE
Honda Civic Si

11/26/2019
Knowledgeable and friendly
Always friendly. Gateway has always given me detailed inspections and prioritize the maintenance based on safety/best practice.
Recommended
TG
Tom G.
Omaha, NE
Honda CR-V

11/26/2019
Great service
Very professional
Recommended
Verified Customer
Omaha, NE
Honda CR-V

11/23/2019
Very good.
I like staff.
Their work is.great.
Their work is.great.
Recommended
HM
HELEN M.
GMC Acadia

11/20/2019
I know Dave
I feel that Dave is very honest & can trust what he says. The ower ,& men are very nice.
Recommended
BN
Brady N.
Omaha, NE
Ford Focus

11/18/2019
Category:
Service
Brady said his buddy Bob works there and he takes all his business there.
Recommended
This review was collected via phone interview by Customer Research Inc.
JT
jim t.
Papillion, NE
GMC Yukon

11/17/2019
Great service
Extremely courteous service personnel, vehicle also gets a wash and vacuumed. Great waiting room with snacks and liquids.
Recommended
BS
Bryan S.
Omaha, NE
Toyota 4Runner

11/15/2019
Bryan Sedlacek
Great Place and Great Service
Recommended
JN
Jolene N.
Omaha, NE
Nissan Rogue

11/15/2019
Category:
Service
Jolene said everything was good. The employees were honest and straight shooting with her. They did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
PL
Pamela L.
Omaha, NE
Buick Lucerne

11/12/2019
Tires
We were having issues with our tires. Dave & Ben took care of the problem right away.
Recommended
MM
Melissa M.
Elkhorn, NE
Pontiac Grand Prix

11/10/2019
Tire fix
Xxxxx
Recommended
RP
Ruth P.
Gillette, WY
Chrysler 300

11/06/2019
New tire
I was in the LaVista store today with a flat tire which, it turned out, could not be repaired. They did not have a matching Michelin tire in stock so offered me another brand with a similar tread which they said was similar to mine.
I am a woman from out-of-state. I was told it would take about 2 hours to mount and balance the new tire and they would call me when it was ready. 3 1/2 hours later I called them and after checking with 'someone' was told it would be ready in another 30 minutes. Then I picked up the tire, paid and left the store. It wasn't until I read the invoice that I discovered they had sold me a discontinued tire with no return and no warranty! I feel this information should have been disclosed to me at the very beginning of the transaction. They didn't even tell me when I picked up the tire. They saw a woman from out-of-state coming and took advantage to her. It wasn't even sold at a discount.
I am a woman from out-of-state. I was told it would take about 2 hours to mount and balance the new tire and they would call me when it was ready. 3 1/2 hours later I called them and after checking with 'someone' was told it would be ready in another 30 minutes. Then I picked up the tire, paid and left the store. It wasn't until I read the invoice that I discovered they had sold me a discontinued tire with no return and no warranty! I feel this information should have been disclosed to me at the very beginning of the transaction. They didn't even tell me when I picked up the tire. They saw a woman from out-of-state coming and took advantage to her. It wasn't even sold at a discount.
DE
David E.
La Vista, NE
GMC Sierra 3500

11/06/2019
Category:
Service
David said the staff did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
RV
Russ V.
Omaha, NE
Jeep Wrangler

11/06/2019
Category:
Service
Russ said he would recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
EV
Eric V.
Ford Edge

11/02/2019
Want to make sure vehicle is road-worthy
Spotted a problem we weren't aware of, but hope the resolution fixes some of the roughness from our transmission.
Recommended
RD
Rick D.
Omaha, NE
Hyundai Santa Fe

10/31/2019
Great service
Friendly staff and great service .
Recommended
BM
Bob M.
Omaha, NE
Lexus ES 350

10/31/2019
Good
All the guys are top notch! A real classy place to service your automobile! The only negative is the fact that they did everything possible to eliminate my squeeky brakes when I backup, they did not solve the problem as the squeek is now worse than ever before. I"m reluctant to complain any more 'cause I hate to be a pain in the ass customer. Will adapt to to the ugly squeeks! bm
Recommended
GT
Gene T.
La Vista, NE
Buick Enclave

10/31/2019
trustworthy
They treat you like you want to be treated. They are very detailed orientated, only recommend repairs that are necessary and their costs are very reasonable.
I would recommend them to everyone!!!
I would recommend them to everyone!!!
Recommended
Verified Customer
Toyota Corolla

10/31/2019
Great customer service
They took great care of my needs. I am a new driver and they took time to explain the repair.
Recommended
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